Hardware technician Work, Jobs in Wapping, Gtl (with Salaries)

IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Data Centre Technician
Intercontinental Exchange Holdings, Inc. —Basildon
- Full-time
- CRM software
- Communication skills
10d
Senior Data Center IT Technician
Nebius —London
- English
- Computer networking
Quick apply
IT 2nd Line Support Technician
East Surrey College —Redhill
- £34,950.44 a year
- Customer service
- Communication skills
- Free parking
3d
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
- £20,000 a year
- Communication skills
- Annual leave
Quick apply
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
Data Center Facility Engineer, Data Center Engineering Operations
Amazon Data Services UK Limited —London
- Weekend availability
- Maintenance
- Continuous improvement
- Mechanical knowledge
- Flexible schedule
12d
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Store Manager - Computer Shop
TikTech LTD —London
- From £25,420 a year
- Full-time
- Maintenance
- In-person
- Retail management
Quick apply
12d
ICT Cluster Support Technician
Aerodrome Primary Academy —Croydon
- £24,626 - £26,778 a year
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
ICT Technician - Schools
hireful —Dulwich
- £30,000 - £33,000 a year
- Full-time
- Google Suite
- School
Quick apply
5d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Senior Electronics Technician (2yr FTC)
Formula 1 —Biggin Hill
- Full-time
- Maintenance
- Analysis skills
- No degree
- Store discount
- Annual leave
Senior Teaching Laboratory Technician
Imperial College London —South Kensington
- £48,246 - £58,318 a year
- Full-time
- Laboratory experience
- University
- Continuous improvement
- Annual leave
CompTIA - Digital Sector Tutor (Freelance)
LONDON VESTA COLLEGE —London
- £20 an hour
- Hybrid work
- Microsoft Excel
- Marketing
- Windows
Quick apply
Senior IT/AV Technician
Royal Veterinary College —Potters Bar
- £40,528 - £51,470 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Gym membership
3d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply
Senior IT Technician
Colets —Thames Ditton
- £35,000 a year
- Customer service
- SQL
- Analysis skills
Quick apply
Molecular Characterisation Scientist, Biologics
Substrate Bio —London
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Annual leave
Quick apply
Specialist, Engineering Services
JLL —London
- Rotating shift
- Writing skills
4d

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IT Support Technician

Pharmaron -
Hoddesdon

Quick apply

Job details

Qualifications

Technical troubleshooting
Computer Science
Incident queue management
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Computer hardware
Ticket management systems
Software development
Customer support
Communication skills
CompTIA A+
Help desk

Full job description

Job Introduction

Position: IT Support Technician

Location: Hoddesdon

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com.

About the Role

We have a new opening for an IT Support Technician in Hoddesdon to provide technical support and incident management, acting as a bridge between Level 1 and escalation teams. This role includes ticket ownership, proactive maintenance, documentation, and mentoring of junior team members.

At Pharmaron we offer:

Vibrant and dynamic employment – we are a highly specialised, growth company operating in a critical sector of the economy – our future is strong and exciting!

Opportunities to develop your skills and yourself – our rapid growth brings greater opportunities for you to learn and grow faster!

A great team where we all support each other – enjoy your work – after all you spend about a third of your time here!

Key Roles and Responsibilities:

Resolve Level 1 and Level 2 support incidents, escalating to specialist teams when needed.
Provide on-site and remote support across hardware, software, printers, and peripherals.
Log, classify, prioritise, and manage support tickets in the ITSM system with accuracy.
Collaborate with central Service Desk and remote teams to deliver consistent, high-quality support.
Assist with IT projects, including Office 365, application rollouts, infrastructure upgrades, and vendor-driven changes.
Perform daily checks on shared IT equipment and maintain a well-organised IT storeroom.
Contribute to improving IT documentation and Knowledge Base articles.
Support Level 1 duties as needed and take on Level 2 tasks during absences or when requested.
Provide occasional out-of-hours support for planned maintenance or project work.

Requirements:

Essential

GCSEs or equivalent, with further education in IT or technical subjects.
1–2 years’ experience in a Service Desk or entry‑level IT support role.
Strong understanding of how a Service Desk operates, including ticket handling, prioritisation, and escalation.
Excellent customer service skills with a positive, professional approach.
Good working knowledge of computer hardware, Windows operating systems, and basic network administration.
Proven troubleshooting ability and experience supporting end users.
Strong communication skills and a desire to succeed as part of a high-performing team.
Understanding of Microsoft Windows core technologies.

Desirable

ITIL 4 Foundation certification.
Microsoft Certified: Fundamentals (MS‑900).
CompTIA A+ or similar technical certification.
Degree or vocational qualification in IT, Computer Science, or equivalent experience.
Experience with scientific systems or specialist laboratory software.
Exposure to software development, website technologies, or basic database design.
Working knowledge of Windows 10/11 and Office 365.
Basic understanding of ITIL/ISO service principles.

Why Pharmaron?

Collaborative Culture: Thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.

How to Apply:

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

Pharmaron is a premier R&D service company supporting the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities having established diverse drug R&D service capabilities, ranging from synthetic, medicinal, and analytical chemistry, biology, DMPK, pharmacology, drug safety assessment, radiochemistry and isotopically labelled metabolism, chemical & pharmaceutical development to clinical development. With operations in China, US and UK staffed by over 19,000 employees, Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan, and China.

Quick apply

Refine Your Search

hardware technician jobs in wapping, gtl

IT Support Technician

Data Centre Technician

Senior Data Center IT Technician

IT 2nd Line Support Technician

Junior Systems Administrator (Neasden, NW London)

Desktop Engineer -Gatwick Airport

Data Center Facility Engineer, Data Center Engineering Operations

Data Centre Technician , Data Centre Operations

Store Manager - Computer Shop

ICT Cluster Support Technician

ICT Technician - Schools

Service Desk Analyst

Senior Electronics Technician (2yr FTC)

Senior Teaching Laboratory Technician

CompTIA - Digital Sector Tutor (Freelance)

Senior IT/AV Technician

Technical Support Engineer

Senior IT Technician

Molecular Characterisation Scientist, Biologics

Specialist, Engineering Services

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