Patient access occupations Work, Jobs in Markfield, Lec (with Salaries)

Failsafe Officer, Ophthalmology
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Databases
- Project management
10h
Admin Support - Band 3
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
4d
Medical Receptionist/ Care Navigator
Old Station Surgery —Ilkeston
- From £23,647.26 a year
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
- Store discount
- Annual leave
Quick apply
9h
Medical Receptionist
Laurel House Surgery —Tamworth
- £13.00 - £13.49 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
5d
Medical Receptionist
SpaMedica —Leicester
- £25,000 a year
- Full-time
- Front desk
- Employee discount
- Referral programme
Quick apply
Medical Receptionist
Mickleover Surgery —Derby
- £12.72 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
5d
Oncology Administrator (Bank)
Nuffield Health —Derby
- £12.84 an hour
- Part-time
- Computer literacy
- Administrative experience
- Typing
GP Receptionist/Administrator
Plains View Surgery —Nottingham
- From £13 an hour
- Part-time
- GP surgery experience
- Front desk
- In-person
Quick apply
12d
Medical Secretary, Ophthalmology
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- IT
- Training & development
- Teaching
6d
Dental Receptionist
Holywell House Orthodontics —Rugby
- £13.25 - £13.50 an hour
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
8h
Care Navigator/Receptionist
Highcroft Surgery —Nottingham
- £22,000 - £23,000 a year
- Microsoft Word
- English
- Databases
Quick apply
6d
Waiting List Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
5d
Medical Secretary (Bank)
Circle Health Group —Nottingham
- Up to £12.79 an hour
- Part-time
- Hospital
- Microsoft Office
- EMR systems
- Annual leave
Medical Secretary, Plastic's Department
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Typing
- Medical terminology
7d
GP Surgery Receptionist
Arthur Medical Centre —Ilkeston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Front desk
- IT
- Employee assistance programme
Quick apply
14d
Experienced Dental Receptionist
CRIPPS DENTAL CENTRE —Nottingham
- Up to £27,953.60 a year
- Full-time
- Administrative experience
- University
- In-person
Quick apply
Receptionist - PCC (Tamworth)
MedicoPartners —Tamworth
- £12.71 - £13.71 an hour
- Weekend availability
- Front desk
- Communication skills
Quick apply
Qualified IDD SPA Clinician
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £39,959 - £48,117 a year
- Part-time
- Customer service
- Data entry
- Organisational skills
4d
Receptionist - PCC (Burton upon Trent)
MedicoPartners —Burton-On-Trent
- £12.71 - £13.71 an hour
- Weekend availability
- Front desk
- Communication skills
Quick apply
Qualified Dental Nurse and Receptionist
Sutton Orthodontic Centre —Sutton Coldfield
- £12.75 - £15.00 an hour
- Full-time
- Organisational skills
- In-person
Quick apply
5d

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Failsafe Officer, Ophthalmology

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
10 hours ago

Qualifications

Integration of care pathways
Meeting coordination
Clinical record keeping
Updating electronic health records
Patient appointment coordination
Ophthalmology
Internal department liaison
Databases
Project management
Clinical compliance monitoring
Treatment planning
Patient record updating
Managing patient records

Full job description

The Failsafe Officer (FO) will support the Ophthalmology service and ensure patients are managed within the guideline timescales. The post of Failsafe Officer will provide the interface between clinicians, supporting staff and patients to manage and develop the overall patient pathway. Oversee the day to day management plans for patients through liaison with clinicians for:

Investigations

Treatment plan

Review and assessments

Ongoing treatment

Also the below duties:
To ensure all patient events are appropriately recorded, accurately and timely on the Patient Administration system (PAS).

To maintain an accurate tracking system and monitor compliance with defined treatment timelines for all patients.

To liaise with clinicians, service managers, waiting list staff and outpatient appointments (PSC) where patients are not booked within required timescales to agree and implement actions required to ensure full compliance.

To work with the Lead Clinician and Ophthalmology Access Manager on service demands and available capacity, implementing any changes required to maintain a fully compliant service.

To provide regular reports on patient pathways and tracking compliance to Trust clinicians, managers and PCT representatives.

The post holder must be able to prioritise their workload and have the ability to work autonomously and often under pressure.

Coordinate and monitor patient pathways to ensure timely treatment and compliance with targets.

Maintain accurate patient tracking systems and validate data across multiple clinical systems.

Liaise with clinicians, nurses, managers, administrators, and support departments to support service delivery.

Monitor service demand and capacity, helping to manage clinics, waiting lists, and treatment scheduling.

Support service development, projects, reporting, audits, and system improvements.

Respond to patient enquiries and assist with complaint investigations.

Coordinate treatment sessions with booking and theatre teams to maximise productivity.

Provide administrative support, including arranging meetings and taking minutes.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Co-ordination of the patient clinical pathway for individual patients.
Maintenance of patient tracking system to monitor and ensure full compliance of patient pathway and treatments within defined guidelines.
Close liaison with clinicians, service managers, ophthalmic nurses, medical secretaries and appointment staff to plan and undertake new patient clinics and assessments, within defined timelines for individual patients.
Ensure the data integrity of the PAS system is maintained through reconciliation and validation of patient event data held on other systems.
Liaison with clinicians and Ophthalmology Access Manager on service demands and available capacity, taking account of planned leave absences to maintain fully compliant service delivery.

Liaison with Trust support service departments to ensure effective delivery of the Ophthalmology service, including outpatient departments, medical records and EME department.

Support the Lead Clinician and Ophthalmology Access Manager in the development of the service information systems and requirements to include pathway documentation, patient information and IT database development.

Liaison with EMIS Care/Medical Imaging to co-ordinate service reporting and general information, including specific patient enquiries, service complaints and audit requirements.

Support the Lead Clinician, in liaison with booking offices and theatre departments, to ensure treatment sessions are effectively booked and planned improvements in productivity are attained.

Provide day to day support to the Ophthalmology Access Manager in project management of service developments across the various service sites.

Arrange meetings as and when required and take minutes.

For further details please see the attached job description.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Apply Now

Refine Your Search

patient access occupations jobs in markfield, lec

Failsafe Officer, Ophthalmology

Admin Support - Band 3

Medical Receptionist/ Care Navigator

Medical Receptionist

Medical Receptionist

Medical Receptionist

Oncology Administrator (Bank)

GP Receptionist/Administrator

Medical Secretary, Ophthalmology

Dental Receptionist

Care Navigator/Receptionist

Waiting List Coordinator

Medical Secretary (Bank)

Medical Secretary, Plastic's Department

GP Surgery Receptionist

Experienced Dental Receptionist

Receptionist - PCC (Tamworth)

Qualified IDD SPA Clinician

Receptionist - PCC (Burton upon Trent)

Qualified Dental Nurse and Receptionist

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