Reservation agent Work, Jobs in Hampstead, Eng (with Salaries)

Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply
5d
Reservations Agent
London Town Group of Companies Ltd —London
- £25,420 - £29,000 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
4d
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Reservations Agent
Charlotte Street Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
4d
Booking Services Agent
Guild Hotel Marble Arch —London
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Reservations Agent
Marlin —London
- From £12.71 an hour
- Full-time
- Hospitality
- English
- In-person
- Annual leave
- Referral programme
Quick apply
2d
Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
10d
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Sales
- Hotel
- Annual leave
Quick apply
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Cluster Reservations Agent
The Marylebone —London
- £27,700 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Reservation Agent
Frasers Hospitality —London
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Sales
- Hotel
- Annual leave
Quick apply
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Front desk
Quick apply
3d
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
- Guest services
Quick apply
Reservations Agent
Cambridge House —London
- Full-time
- English
- Hotel
- Communication skills
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply

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Reservation Agent

Reservation
London

Quick apply

Job details

Full-time
£27,580 - £30,000 a year
5 days ago

Benefits

Company pension
Transport links
Referral programme

Qualifications

Spanish
Customer service call handling
Inbound customer enquiry call handling
English
Accommodation booking
Organisational skills
Guest services telephone call handling
Communication skills

Full job description

“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders, where the possibilities to grow, learn, and develop are endless. It is knowing that the world is yours — that you can build your career across multiple destinations — all while feeling part of one big, warm, and passionate family.

Reservations Agent
Department: Reservations
Location: London, NW1 3UP
Hotel: Meliá White House
Salary Package: £27,580 + benefits

About Meliá White House

Meliá White House is a modern and elegantly refurbished hotel, ideally located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street. With excellent transport links and a prime central London location, the hotel welcomes both leisure and business travellers from around the world.

What’s in it for you?

28 days’ holiday including public holidays

• Contributory pension scheme
• Health cash plan and discounted dental cover
• Refer-a-friend bonus
• Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
• Food & beverage discounts (subject to participation)
• Unlimited access to Meliá’s global online learning platform
• Career development opportunities across more than 350 hotels worldwide
• High-street discounts and team celebrations
• Meals on duty and additional employee perks

Mission

As a Reservations Agent, you will ensure all telephone and email enquiries are handled in a friendly, professional, and efficient manner. You will play a key role in delivering exceptional customer service, maximising revenue opportunities, and maintaining the highest attention to detail in all reservation processes while embodying Meliá values.

Key Responsibilities

Handle all telephone and email enquiries promptly and professionally in line with company standards

• Answer calls within three rings, ensuring a high level of customer service at all times
• Manage and prioritise daily correspondence, including guest and client enquiries
• Maintain up-to-date knowledge of room availability, rates, and revenue strategies
• Be fully conversant with all reservation systems and procedures
• Promote hotel facilities, services, and current promotions to maximise sales opportunities
• Identify potential sales leads and contribute to revenue growth
• Ensure accuracy and attention to detail in all reservation tasks
• Maintain confidentiality of guest, staff, and company information in line with regulations

What are we looking for?

Previous experience in a similar reservations or customer service role

• Knowledge of OPERA (preferred)
• Excellent communication and organisational skills
• Strong attention to detail and a proactive approach
• Fluency in English; additional Spanish is an advantage
• Passion for customer service and hospitality
• Eligibility to work in the UK is essential

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. Our warmth, proximity, and passion create an environment where everyone feels valued, supported, and inspired to grow. Being part of Meliá means being a Very Inspiring Person.

Our Commitment to Diversity & Inclusion

Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

INDBOH

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reservation agent jobs in hampstead, eng