Quality assurance Work, Jobs in Horsham (with Salaries)

Quality Assessor
Service Box Group Limited —Hove
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
Quick apply
5d
Senior Quality Compliance Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Continuous improvement
- In-person
- Communication skills
QA Validation Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Travel
- Communication skills
WorkWell Reporting and Quality Assurance Officer
Surrey County Council —Reigate
- £48,698 a year
- CRM software
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
4d
Quality Assurance & Regulatory Affairs Executive - Maternity Cover
TensCare Ltd —Epsom
- £35,000 - £42,500 a year
- Temporary
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Team management
- Profit sharing
- Work from home
Quick apply
4d
Quality Assurance Officer
Nelsons —Wimbledon
- Full-time
- ERP systems
- Analysis skills
- Quality control
- Employee discount
Quick apply
Head of Apprenticeship Development and Quality
Ruskin Mill Trust —Forest Row
- £42,567 - £50,605 a year
- Full-time
- Business development
- Education
- Continuous improvement
- Free parking
Quick apply
4d
Manual Mobile QA Tester
Nyne Infotech —Burgess Hill
- £150 - £175 a day
- Temporary
- Hybrid work
- In-person
- AI
- Communication skills
- Relocation assistance
- Referral programme
Quick apply
Quality Inspector
Piran Machining Ltd. —Chichester
- Full-time
- Microsoft Office
- Quality control
- Organisational skills
- Free parking
Quick apply
Quality And Risk Analyst
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
Quality Assurance Engineer – Sofia, BG
Xtravirt —Leatherhead
- Hybrid work
- English
- Continuous improvement
- Communication skills
- Referral programme
QA Specialist
MedPharm —Guildford
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick apply
Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
4d
QA Tester
Hello Games —Guildford
- Databases
- Communication skills
Quality Officer
Alliance Healthcare —Woking
- Full-time
- Hybrid work
- Continuous improvement
- No degree
Quality Assurance Manager (Mixed-Signal IC, Aerospace Industry)
MDA Space —Farnborough
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Data Collection Test Technician
Rapiscan Systems —Redhill
- From £1,000 a year
- Full-time
- Military
- Engineering
- Data analysis skills
- Free parking
- Life insurance
Quick apply
Regulatory Quality Assurance Manager
Alliance Medical Ltd —Guildford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
Quick apply
Senior Manager, Quality Assurance - GxP
PTC Therapeutics International Limited —Guildford
- Up to 50% travel
- Bachelor's degree
- Team management
Quick apply
Quality Manager
Communitas Clinics —Croydon
- Up to £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
4d

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Quality Assessor

Service Box Group Limited
Hove

Quick apply

Job details

Permanent | Full-time
£26,500 - £30,000 a year
5 days ago

Benefits

On-site gym
Discounted or free food
Free fitness classes

Qualifications

Microsoft Word
Report writing
Report generation
Microsoft Office Suite
Performance management
Analysis skills
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Training & development
Root cause analysis
Internal quality assurance
Analytics

Full job description

Overview

An exciting opportunity has arisen for a proactive and detail-oriented Quality Assessor to join a growing business based in Brighton. This is a key position responsible for maintaining and improving the quality of customer interactions across multiple departments.

You will be responsible for monitoring calls, identifying trends, carrying out root cause analysis and providing constructive feedback that helps improve both individual and team performance. Working closely with managers and directors, you will play a vital role in driving continuous improvement throughout the business.

This role would suit someone who enjoys analysing performance, coaching others and taking ownership of quality standards while being confident enough to recommend and implement positive change.

Quality Assessor (QA) – The Job

Listen to and assess customer calls across all departments to ensure quality standards are consistently met.
Carry out detailed quality assessments and provide accurate documentation.
Identify trends, recurring issues and areas for improvement through root cause analysis.
Deliver clear, constructive and supportive feedback to colleagues to improve customer interactions.
Coach team members to enhance performance, customer service and compliance.
Work closely with managers and directors, providing regular reports and recommendations based on findings.
Take the initiative to identify opportunities for process improvements and implement positive changes where appropriate.
Support staff by providing guidance, additional training and practical solutions when performance improvements are required.
Monitor the effectiveness of coaching and quality initiatives, ensuring continuous improvement.
Maintain accurate records and produce quality reports as required.
Promote a culture of excellence, accountability and continuous learning throughout the business.

Quality Assessor (QA) – About You

Previous experience in a Quality Assurance, Quality Assessment or Customer Service Quality role.
Strong analytical skills with the ability to identify trends and underlying causes of issues.
Experience delivering coaching and constructive feedback.
Excellent attention to detail and the ability to make objective assessments.
Confident communicating with colleagues at all levels, including senior management.
Able to work independently, prioritise workload and take ownership of projects.
A proactive approach with the confidence to suggest and implement improvements.
Strong organisational and report-writing skills.
Good working knowledge of Microsoft Office, particularly Excel and Word.
Positive and approachable.
Fair and objective.
Naturally inquisitive with strong problem-solving skills.
Confident making recommendations and influencing change.
Supportive team player with a coaching mindset.
Professional, organised and resilient.

Quality Assessor (QA) - What's on Offer?

Salary up to £30,000 DOE
Monday to Friday working hours – no weekends.
Office-based Central Brighton location.
Opportunity to make a real impact within a growing business.
Supportive and collaborative working environment with opportunities to develop your career.
Day off on your Birthday
Onsite Gym

Join us in maintaining the highest standards of quality! We are committed to fostering a vibrant work environment where your expertise makes a real difference in delivering safe, reliable products that delight our customers.

Pay: £26,500.00-£30,000.00 per year

Benefits:

Discounted or free food
Free fitness classes

Work Location: In person

Quick apply

Refine Your Search

quality assurance jobs in horsham

Quality Assessor

Senior Quality Compliance Specialist

QA Validation Specialist

WorkWell Reporting and Quality Assurance Officer

Quality Assurance & Regulatory Affairs Executive - Maternity Cover

Quality Assurance Officer

Head of Apprenticeship Development and Quality

Manual Mobile QA Tester

Quality Inspector

Quality And Risk Analyst

Quality Assurance Engineer – Sofia, BG

QA Specialist

Quality and Locations Compliance Officer

QA Tester

Quality Officer

Quality Assurance Manager (Mixed-Signal IC, Aerospace Industry)

Data Collection Test Technician

Regulatory Quality Assurance Manager

Senior Manager, Quality Assurance - GxP

Quality Manager

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