Technical support occupations Work, Jobs in Gateshead, Twr (with Salaries)

Technical Support Representative Senior
Worldpay (UK) Limited —Gateshead
- Rotating shift
- Hybrid work
- Communication skills
Quick apply
10d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
2h
IT Field Service Engineer
Smart IT —Gateshead
- £28,000 - £32,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
Quick apply
3d
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
6d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
Dynamics 365 - 1st Line Support Analyst
DC Thomson —Gateshead
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Accounting
Quick apply
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
5d
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Product Support Specialist (Sage Intacct)
Sage —Newcastle upon Tyne
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Dynamics NAV / Business Central Support Consultant
TSG —Gateshead
- £38,000 - £45,000 a year
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Internal IT Engineer
Partnerize —Newcastle upon Tyne
- Travel
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Service Desk Analyst
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Analytics
- Annual leave
- Referral programme
Quick apply
12d

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technical support occupations jobs near gateshead, twr

Technical Support Representative Senior

Worldpay (UK) Limited -
Gateshead

Quick apply

Job details

10 days ago

Qualifications

Technical troubleshooting
Desktop support
Client engagement
GCSE
User account provisioning
Incident documentation
Network infrastructure
User account management
IT permissions management
Network support
B2B
Technical writing
Customer support
Customer interaction
Application support
Communication skills
Identity & access management

Full job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative Senior to join our ever evolving Enterprise & SMB team and help shape the future of global commerce.

What you’ll own

Deliver day-to-day technical support across network infrastructure, desktop systems, hardware, and software, ensuring the reliable operation of business-critical technology.
Partner directly with Enterprise customers, helping them maximise the value of Worldpay products and services through exceptional technical support.
Handling escalations as an SME with case management to resolution
Diagnose and resolve issues relating to network infrastructure, desktop environments, client devices, servers, and software applications.
Manage user accounts and access permissions, including creating, modifying, and deactivating accounts.
Maintain data integrity, password management processes, and file system security standards.
Translate complex technical concepts into clear, user-friendly guidance for non-technical customers and stakeholders.
Identify opportunities to enhance customer experiences by recommending appropriate hardware and software solutions.

What you’ll bring

Previous experience in a technical support, service desk, or customer support environment.
Ability to deliver outstanding customer service to enterprise and B2B clients.
Strong troubleshooting, analytical, and problem-solving skills with a customer-first mindset.
Excellent verbal and written communication skills, with the ability to explain technical information clearly and confidently.
GCSE Maths and English (Grade C/4 or above), or equivalent qualifications.
Ability to produce high-quality written communications, including customer correspondence and incident documentation.
A proactive approach to learning new technologies and continuously developing technical expertise.

Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Hybrid working options available Monday – Friday

Our core hours are 8am-5pm – on a rotational shift 8.00am - 3.30pm or 9.30am - 5.00pm

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-HMS15

Quick apply

Refine Your Search

technical support occupations jobs in gateshead, twr

Technical Support Representative Senior

IT Support Technician

IT Support Technician

IT Field Service Engineer

Desktop Support Engineer - New Castle - Temp

IT Support Specialist

IT Support Analyst Apprentice

Customer Support Expert (Technical Support)

Dynamics 365 - 1st Line Support Analyst

Software Support Specialist

Sage Support Engineer

Support Specialist

Experienced Sage Support Consultant

Service Desk Consultant - 2nd Line (Infrastructure)

Tier III Support Technician

Product Support Specialist (Sage Intacct)

Dynamics NAV / Business Central Support Consultant

Service Desk Consultant - 2nd Line (Infrastructure)

Internal IT Engineer

Service Desk Analyst

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