Technical support agent Work, Jobs in Hyde, Gtm (with Salaries)

Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
3d
Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
3d
Conveyancing Assistant
Mallory Pryce —Oldham
- Administrative experience
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Hyde
- £3,800 a month
- Full-time
- Sales
Quick apply
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
2d
Legal Assistant
Smart Law Solicitors —Huddersfield
- From £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
Sales Executive
Alpi UK Limited —Manchester Central
- £36,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Store discount
Quick apply
10d
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- No degree
- APIs
- AI
- Annual leave
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Hyde
- £3,800 a month
- Full-time
Quick apply
Analytical Engineer
On the Beach —Manchester
- Full-time
- Hybrid work
- AI
- Annual leave
- Work from home
Junior Commercial Advisor
Verisure Services (UK) Limited —Hyde
- £3,800 a month
- Full-time
- Sales
Quick apply
Planning Agent
Aira —Manchester
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
11d
Paralegal – Commercial Debt Litigation
Horwich Farrelly Solicitors —Manchester
- Analysis skills
- Negotiation
- Analytics
- Annual leave
- Employee assistance programme
AI Engineer
Vix Technology & Kuba —Manchester
- £60,000 - £75,000 a year
- Full-time
- Software development
- AI
Quick apply
12d
Site Agent
Bethell Construction Ltd —Kearsley
- Full-time
- Writing skills
- Microsoft Office
- Project management
AI Engineer
CarFinance247 —Manchester
- Up to £60,000 a year
- Azure
- Computer Science
- Master's degree
Quick apply
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
11d

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Technical Helpdesk Agent

myPOS -
Manchester

Quick apply

Job details

Benefits

Company pension
Company events
Employee discount
Referral programme

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Technical support incident logging
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for a Technical Helpdesk Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Technical Helpdesk Agent you will be responsible for ensuring a smooth and compelling experience for our merchants, supporting them with hardware, software, and service-related enquiries.

What you’ll do:

Provide first-class technical support via phone and email to myPOS merchants
Troubleshoot hardware and software issues related to payment terminals and online acquiring services
Guide customers through technical solutions in a clear, patient, and professional manner
Ensure every customer interaction is a positive experience, reinforcing trust in the myPOS brand
Escalate complex issues appropriately while maintaining ownership of the customer journey
Log, track, and resolve issues within internal CRM and ticketing systems
Collaborate with internal teams to ensure feedback and insights are shared
Adhere to operational processes and quality standards, even during high-demand periods

What you bring:

Previous experience in a technical support or helpdesk role (payment technology experience a bonus)
Exceptional communication and problem-solving skills
Technically confident with hardware/software troubleshooting
Calm under pressure, with a proactive and solution-oriented mindset
Strong organisational skills and attention to detail
A genuine desire to provide an exceptional customer experience
Flexibility to work shifts, including evenings and weekends as part of a rota
A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence

Why you should join myPOS:

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

What we offer:
21 days holiday
Your birthday off (paid)
Company events
Company pension
Free eye test from Specsavers
Access to PERKBOX
Dress down Friday

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Quick apply

Refine Your Search

technical support agent jobs in hyde, gtm

Technical Helpdesk Agent

Technical Support Agent Level 2

Technical Support Agent Level 2

Service Desk Agent

Conveyancing Assistant

JUNIOR SALES ADVISOR

Compliance QA Analyst

Legal Assistant

Sales Executive

Technology Analyst - Operations (UK Remote)

JUNIOR SALES CONSULTANT

Analytical Engineer

Junior Commercial Advisor

Planning Agent

Customer Service Agent

Paralegal – Commercial Debt Litigation

AI Engineer

Site Agent

AI Engineer

Customer Solutions Specialist

I want to receive the latest job alerts for technical support agent in hyde, gtm

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