Customer experience specialist Work, Jobs in Lympstone, Dev (with Salaries)

Online Customer Service Specialist
The Wright Brothers Home delivery —Paignton
- £28,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
9d
Sales Assistant
Topps Tiles —Exmouth
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
4d
Sales - Sales Advisor - UK
New Look —Exeter
- Part-time
- Customer service
Sales Executive
WeBuyAnyCar —Exmouth
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Operations Controller
Evri —Exeter
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Sales Assistant
TGJones —Honiton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
4d
Retail & E-Commerce Operations All-Rounder
Trinity Marine —Exeter
- From £27,500 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
6d
Direct Sales Executive
Better Insulation Solutions Ltd —Exeter
- £50,000.00 - £94,573.04 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
4d
Service Warranty Specialist
Ryland —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Valetor & Sales Team Assistant
Days Motor Group —Exeter
- Full-time
- No experience needed
- Communication skills
- Free parking
- Annual leave
Closing Specialist
Crowdcube —Exeter
- Up to £35,000 a year
- Hybrid work
- Spanish
- English
- Continuous improvement
Final Mile Territory Manager
Evri —Paignton
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Supplier relationship manager (trainee)
Expressions Holidays —Exeter
- Customer service
- Travel
PPC & Paid Social Specialist
System Six Kitchens —Exeter
- £29,000 - £32,000 a year
- Full-time
- In-person
- Analytics
- Gym membership
Quick apply
13d
Boots Beauty Specialist
Boots —Exeter
- £13.56 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
3d
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Sales Negotiator/Administrator - Holiday Complexes
Stags —Exeter
- From £26,000 a year
- Full-time
- Organisational skills
- Front desk
- In-person
- Health & wellbeing programme
Quick apply
3d
Branch Manager
Jewson Partnership solutions —Exeter
- Full-time
- Customer service
- Leadership
- Employee discount
- Referral programme
Partnership manager (trainee)
Expressions Holidays —Exeter
- Travel
Parcelshop Delivery Driver 45
Evri —Exeter
- £31,917 a year
- Full-time
- Customer service
- Annual leave

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Online Customer Service Specialist

The Wright Brothers Home delivery -
Paignton

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
9 days ago

Benefits

Store discount
Discounted or free food
Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Stakeholder liaison
Data analysis skills
Internal department liaison
English
E-commerce
Churn prevention
Customer loyalty building
Computer skills
Customer support
Customer interaction
Communication skills
Microsoft Dynamics Navision

Full job description

What we do

Every week we send hundreds of parcels of seafood to home's across the country. From fresh fish landed in Brixham to oysters farmed in Ireland.

Our online service allows customers to enjoy seafood at home. From BBQ's to Christmas parties we have seafood for every occasion.

Overview
The ideal candidate will possess strong passion for delivering exceptional service. The Online Customer Service Specialist will play a crucial role in analysing customer feedback and implementing strategies to enhance the overall customer experience.

Responsibilities

Day-to-day customer service
Communicate effectively with customers, addressing their enquiries and resolving issues in a timely manner
Analyse customer feedback and service metrics to identify areas for improvement
Develop and implement improvements for customer engagement
Oversee customer loyalty program to increase customer retention
Oversee customer repeat order program to increase customer retention
Being the voice of the customer within the business
Liaising with other departments to obtain relevant information to relay to the team and customers
Produce weekly statistics for management
Ensure compliance with company policies and procedures while maintaining high standards of service quality
Responsible for overseeing general office duties

Qualifications

Proven experience in a customer service role or similar position
Strong customer service skills.
Strong ecommerce knowledge
Excellent verbal and written communication skills in English
Ability to analyse data and derive actionable insights to improve service delivery
Strong problem-solving skills with a focus on customer satisfaction
I.T proficient. Shopify, Microsoft Outlook, Excel and Word are essential.
Gorgias , Recharge, Leat and Microsoft NAV would be an advantage

Key Skills

Good Communication Skills, Confident speaking to customers, Customer Service experience, Problem Solver, Analytical, Accurate Record Keeping, Knowledge of seafood (not essential but would be an advantage)

If you are passionate about providing outstanding customer service, customer retention and seafood, we encourage you to apply for this exciting opportunity as a Online Customer Service Specialist of our home delivery department.

Salary: £28,000 to £30,000 dependent upon experience

Job Type: Full-time

Benefits:

Discounted or free food
Employee discount

Work Location: In person

Monday to Friday. 8am to 5pm

Weekends required through December

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in lympstone, dev

Online Customer Service Specialist

Sales Assistant

Sales - Sales Advisor - UK

Sales Executive

Operations Controller

Sales Assistant

Retail & E-Commerce Operations All-Rounder

Direct Sales Executive

Service Warranty Specialist

Valetor & Sales Team Assistant

Closing Specialist

Final Mile Territory Manager

Supplier relationship manager (trainee)

PPC & Paid Social Specialist

Boots Beauty Specialist

Trainee Customer Service Representative (CSR)

Sales Negotiator/Administrator - Holiday Complexes

Branch Manager

Partnership manager (trainee)

Parcelshop Delivery Driver 45

I want to receive the latest job alerts for customer experience specialist in lympstone, dev

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