End user support engineer i Work, Jobs in Latchford, Chs (with Salaries)

2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Internal IT Technician
Datel —Warrington
- Communication skills
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
6d
Infrastructure Engineer
Cheshire West and Chester Council —Ellesmere Port
- Computer Science
- Analysis skills
- Communication skills
12d
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
23h
Cloud IAM Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
On-Prem IAM Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
PAM Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Flexible schedule
Quick apply
On-Prem IAM Support Engineer
Capgemini —Manchester
- Hybrid work
Data Analyst
Arne Clo Ltd —Warrington
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
6d
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Training & development
- Employee assistance programme
IT Infrastructure Engineer
Vix Technology —Manchester
- £40,000 - £50,000 a year
- Full-time
- Google Suite
- APIs
- Communication skills
- Employee assistance programme
Quick apply

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2nd Line Support Engineer

Excalon Ltd -
Salford

Quick apply

Job details

Permanent | Full-time

Benefits

Health & wellbeing programme
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Microsoft Outlook
Mentoring junior staff
User account provisioning
Windows
Technical support
User account management
Computer hardware
IT support
Ticket management systems
Mentoring
DNS
Network support
SharePoint
IP networking
Professional development mentoring
Application support
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk
Identity & access management

Full job description

Job Summary

Are you a proactive and customer-focused IT professional looking for your next challenge?

We're seeking an experienced 2nd Line Support Engineer to join our dynamic IT team, where you'll play a key role in delivering high-quality technical support across the business.

This is a hands-on role that combines technical troubleshooting with day-to-day operational support. You'll take ownership of escalated incidents, resolve a wide range of hardware, software and infrastructure issues, and be willing to get stuck into first-line and routine support tasks whenever needed to ensure an excellent service for our users.

As an important member of the team, you'll also provide guidance and mentoring to a junior support staff, helping to develop their technical skills, share best practices, and build their confidence while fostering a collaborative and supportive working environment. If you enjoy solving problems, taking ownership, and contributing to the success of both your colleagues and the wider business, we'd love to hear from you.

Responsibilities

Providing 1st and 2nd line IT support across the business
Supporting Windows devices, laptops, printers and end-user hardware
Managing Microsoft 365 user issues and administration
Supporting Active Directory and Group Policy environments
Troubleshooting networking and connectivity issues
Investigating authentication, DNS and user access problems
Support user account management, system administration and core IT platforms including Micosoft 365, Intune, Entra ID, Business central etc.
Setting up and maintaining user devices
Escalating more complex technical issues where needed - but owning the process throughout
Supporting and mentoring junior members of the team.

Requirements:

Proven experience in technical support or IT support roles with a focus on help desk operations

Solid technical knowledge of:

Windows 11
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory / user administration
Networking (DNS, DHCP, TCP/IP, VPN)
Experience with ticketing tools
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement skills
Ability to manage and prioritise workload in a fast-paced environment
Hands-on experience with Azure / Entra ID — user management, conditional access, MFA

This role offers an engaging environment for IT professionals eager to develop their expertise while delivering outstanding technical support within a collaborative team setting.

Benefits:

Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

end user support engineer i jobs in latchford, chs

2nd Line Support Engineer

End User Support Engineer I

Internal IT Technician

IT Support Engineer

IT Support Engineer

ITS Support Engineer I, IT Services

Infrastructure Engineer

IT & Maintenance Support Administrator

Cloud IAM Support Engineer

EUC Engineer

On-Prem IAM Support Engineer

PAM Support Engineer

Cyber Security Analyst

On-Prem IAM Support Engineer

Data Analyst

1st Line Support Engineer

Senior QA Engineer

Windows Support Engineer - 3rd Line

Infrastructure Engineer

IT Infrastructure Engineer

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