End user support Work, Jobs in Belfast, Ant (with Salaries)

Out of Hours Call Handler ( Weekends)
Connected Health —Belfast
- £12.71 an hour
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Referral programme
Quick apply
13d
ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)
Version 1 —Belfast
- £700 - £800 a day
- Weekend availability
- Computer Science
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
3d
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
Inclusion Assistant
Fieldfisher —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Human resources
- Work from home
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Maintenance
- AWS
- Work from home
- Employee assistance programme
Quick apply
Technical Support Engineer
Pinnacle Response Ltd —Belfast
- Full-time
- Engineering
- AWS
- Bachelor's degree
Quick apply
2d
Night Support Worker - Stella Maris
Depaul —Belfast
- £26,156.68 a year
- Night shift
- Communication skills
- Annual leave
- Sick pay
Quick apply
Recruitment Coordinator
Fieldfisher —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
- Work from home
5d
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Onboarding Assistant
Fieldfisher —Belfast
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Work from home
General Operative/Handyperson
Amey Ltd —Belfast
- £28,051.20 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
1h
Senior Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Quality control
- Mentoring
- Training & development
- Work from home
Support Worker - Stella Maris
Depaul —Belfast
- £25,394.88 a year
- Weekend availability
- Communication skills
- Annual leave
- Sick pay
Quick apply
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Software Tester (Hybrid QA / Automation)
Freshteam —Belfast
- Full-time
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
3d
Retail Merchandiser
Service Innovation Group UK —Belfast
- Up to £15 an hour
- Merchandising
- Planograms
Independent Living Support Worker (Peer-Led)
Depaul —Belfast
- £25,394.88 a year
- Day shift
- Computer literacy
- Travel
- Computer skills
- Annual leave
- Sick pay
Quick apply
Customer Sales Specialist
BF Mulholland Dental & Aesthetics —Crumlin
- £27,000 - £35,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
7d
Community Transition Service - Support Worker
Depaul —Belfast
- £25,394.88 a year
- Weekend availability
- Communication skills
- Annual leave
- Sick pay
Quick apply

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Out of Hours Call Handler ( Weekends)

Connected Health -
Belfast

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
13 days ago

Benefits

Cycle to work scheme
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Organisational skills
Relationship management
Computer skills
Communication skills

Full job description

We're looking for dedicated Out of Hours Call Handlers to join our team. As an Out of Hours Call Handler, you'll play a crucial role in providing support and assistance to our service users outside of regular office hours. Your responsibilities will include answering calls, assessing urgent situations, and coordinating appropriate responses. We're seeking candidates with experience in both the Care Industry and call handling. Your knowledge of care practices and your ability to handle calls with empathy and efficiency will be invaluable in ensuring our service users receive the assistance they need, when they need it most.

See below shifts available:

Weekend work 8a.m-2p.m or 2p.m-8a.m

YOUR ROLE AS OUT OF HOURS CALL HANDLER:

Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Ireland.

WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfilment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.

BENEFITS:

£200 Sign on Bonus
£200 Refer a Friend
Cycle to Work Scheme
Training & development opportunities*.

KEY ROLES & RESPONSIBILITIES:

Maintain all client activity on IT system
Prepare handover materials at the end of shift
To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
To maintain confidentiality at all times and carry out the Company's Confidentiality Policy
To report to the Area Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
To ensure the continuous improvement of service delivery
To participate in companywide projects
To carry out any other tasks required by the company

To undertake any other reasonable duties as required*

ESSENTIAL CRITERIA:

Experience working within the Care Industry
Call handling experience
Strong IT Skills
Relationship Management
Strong telephone skills
Excellent organisational and planning skills.

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is a leading, well established home care provider providing care throughout Ireland.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf

#NIOJ

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Refine Your Search

end user support jobs in belfast, ant

Out of Hours Call Handler ( Weekends)

ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)

End User Services Manager - Hillsborough, Northern Ireland

Inclusion Assistant

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

Technical Support Engineer

Night Support Worker - Stella Maris

Recruitment Coordinator

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

Onboarding Assistant

General Operative/Handyperson

Senior Client Onboarding Officer

Support Worker - Stella Maris

ASPIRE Global Service Centre – Support Analyst

Software Tester (Hybrid QA / Automation)

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

Retail Merchandiser

Independent Living Support Worker (Peer-Led)

Customer Sales Specialist

Community Transition Service - Support Worker

I want to receive the latest job alerts for end user support in belfast, ant

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