Customer relations representative Work, Jobs in Wythenshawe, Chs (with Salaries)

Safer Neighbourhood Specialist (ASB Officer)
OnwardHomes —Manchester
- £40,650 a year
- Call to connect
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Home Ownership Coordinator
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
5d
Operational Support Officer
HM Courts & Tribunal Service —Manchester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Work from home
7d
Knowledge Mobilisation Fellow
NHS Greater Manchester Integrated Care —Manchester
- £57,528 - £64,750 a year
- Full-time
- Communication skills
3d
Senior Education Coordinator
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
5d
Fire Safety Compliance Coordinator
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Hybrid work
- Databases
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
3d
Money Advice Specialist (Benefits and Financial Inclusion)
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Computer skills
- Training & development
- Annual leave
- Employee discount
4d
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
HR & Training Advisor
Pilkington Family Trust —St Helens
- Up to £25,723 a year
- Part-time
- Management
- Research
- Continuous improvement
- Free parking
- Annual leave
Quick apply
4d
Fundraising sales rep
Rise and Restore —Manchester
- £10.50 - £12.00 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
HR Business Partner - Assets & Infrastructure
Greenergy —Manchester
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
10d
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Plasterer
OnwardHomes —Manchester
- £17.65 an hour
- Call to connect
- Customer service
- Power tools
- Construction experience
- Annual leave
- Employee discount
Senior HR Operations Specialist - EMEA
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Travel
Senior Account Manager
Everything Tech Group —Manchester
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Annual leave
Quick apply
5d
Operations Manager
Great Bear —Oldham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Fundraising Sales Representative (Entry-Level)
Rise & restore —Manchester
- £24,784 - £50,000 an hour
- Temporary
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Relocation assistance
Quick apply
Cyber Risk Service Manager
Barclays —Knutsford
- Team management
- Mentoring
- AI
Senior Manager, Security Architecture
Anaplan —Manchester
- Communication skills
Quick apply
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Writing skills
Quick apply

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customer relations representative jobs near wythenshawe, chs

Safer Neighbourhood Specialist (ASB Officer)

OnwardHomes
Manchester

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Job details

Permanent
£40,650 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Case note recording
Case record updates
Microsoft Office Suite
Court bundle preparation
Partnership building
Anti-social behaviour case management in housing
Witness statement preparation
Communication skills

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £40,650 per annum
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
Opportunity to further increase annual leave with service or though the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%)
A great flexible working environment, with a range of family friendly policies
Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

Make a Real Difference in Our Communities

At Onward, we're committed to creating places where people can thrive. We're looking for a dedicated and resilient Safer Neighbourhood Specialist to join our team, helping residents feel safe and supported in their homes and neighbourhoods.

This is a rewarding role where you'll take the lead on tackling anti-social behaviour (ASB), harassment and hate crime issues, balancing prevention, diversion and enforcement to achieve positive outcomes for customers and communities. Working closely with residents, colleagues, partner agencies and legal teams, you'll play a vital role in making our neighbourhoods safer places to live.

What You'll Be Doing

As a Safer Neighbourhoods Specialist (ASB), you'll manage a varied caseload of ASB and community safety cases from initial assessment through to resolution, ensuring customers receive a responsive and professional service throughout.

Key responsibilities include:

Investigating reports of anti-social behaviour, harassment and hate crime, taking appropriate action to resolve issues.
Providing advice and guidance to customers, colleagues and partners on community safety and ASB-related matters.
Managing a complex caseload, ensuring cases are progressed efficiently and in line with policies, procedures and legislative requirements.
Developing strong working relationships with local authorities, support agencies, police and community organisations to address neighbourhood issues.
Chairing and attending multi-agency meetings to coordinate effective interventions and solutions.
Preparing legal documentation, witness statements and evidence bundles for court proceedings.
Working closely with legal representatives in relation to injunctions, possession proceedings and breaches of court orders.
Attending court hearings and providing evidence where required.
Maintaining accurate records, case notes and management information to support robust case management and reporting.
Supporting and promoting community safety initiatives, awareness campaigns and partnership events across our neighbourhoods.
Identifying opportunities for funding, partnership projects and innovative approaches to improve community safety outcomes.

What We're Looking For

We're seeking someone who is confident, organised and passionate about supporting communities. You'll have excellent communication skills and the ability to manage sensitive situations with professionalism and empathy.

Essential Experience and Knowledge

Knowledge and awareness of relevant housing legislation and regulations.
Experience of delivering face-to-face customer service in a challenging environment.
Experience of developing effective partnerships with local authorities, support agencies and community groups.
Good understanding of the social, economic and political factors affecting local communities.
Strong IT skills, including Microsoft Office applications.
Understanding of County Court procedures and relevant legislation relating to anti-social behaviour, harassment and hate crime.

Desirable

Understanding of the wider community safety agenda and multi-agency partnership working.
Knowledge of information sharing principles relating to crime prevention and community safety.
Experience of court advocacy, legal case preparation or enforcement action within a housing or community setting.
Relevant professional qualification, such as CIH.

Qualifications

Essential

GCSEs (or equivalent) or demonstrable relevant experience.

Desirable

Professional housing or community safety qualification (e.g. CIH).

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

#INDHP
#LI-AM

Apply Now

Refine Your Search

customer relations representative jobs in wythenshawe, chs

Safer Neighbourhood Specialist (ASB Officer)

Home Ownership Coordinator

Operational Support Officer

Knowledge Mobilisation Fellow

Senior Education Coordinator

Fire Safety Compliance Coordinator

Money Advice Specialist (Benefits and Financial Inclusion)

Outbound Sales Representative

HR & Training Advisor

Fundraising sales rep

HR Business Partner - Assets & Infrastructure

Sales Administrator

Plasterer

Senior HR Operations Specialist - EMEA

Senior Account Manager

Operations Manager

Fundraising Sales Representative (Entry-Level)

Cyber Risk Service Manager

Senior Manager, Security Architecture

Senior Consultant-Benefits Management & RE Strategy

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