Application support engineer (aws) manchester Work, Jobs in Coppull, Lan (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
1d
DevOps Engineer - Manchester, UK
Capgemini Sogeti —Manchester
- DevOps
- Scripting
9d
DevOps Engineer - Manchester, UK
Capgemini —Manchester
- DevOps
- Scripting
9d
DevOps Engineer
Code First Girls —Manchester
- Full-time
- Remote
- DevOps
- AWS
Quick apply
7d
Naimuri - Software Engineer - Manchester
QinetiQ —Manchester
- Part-time
- Hybrid work
- Computer Science
- Engineering
- AWS
- Work from home
- Employee discount
Software Engineer - Property Platform
Awaze —Manchester
- Hybrid work
- AI
- Employee discount
IOS Developer - Manchester,UK
Capgemini Sogeti —Manchester
- Hybrid work
- Mentoring
- Banking
Senior Software Engineer
Evergreen Life —Manchester
- £65,000 - £75,000 a year
- Hybrid work
- Software troubleshooting
- Master's degree
- Bachelor's degree
- Life insurance
Quick apply
IOS Developer - Manchester,UK
Capgemini —Manchester
- Hybrid work
- Mentoring
- Banking
Senior Software Engineer - L5
Street Group —Manchester
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
- Work from home
- Flexible schedule
Quick apply
2d
Software Engineer
Zellis —Manchester
- Master's degree
- Agile
- AI
- Annual leave
Senior Software Engineer
Raytheon —Manchester
- Full-time
- Engineering
- Java
- AWS
Senior Software Engineer (Java)
CreateFuture —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- AI
Quick apply
Senior Software Engineer (Backend)
Moneysupermarket Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
Full Stack GIS Developer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Communication skills
- Time management
- Gym membership
- Referral programme
Quick apply
Senior Software Engineer
Pragma —Manchester
- No experience needed
- Mentoring
- APIs
- Annual leave
Developer
NCC Group —Manchester
- Full-time
- Hybrid work
- AWS
- Scripting
- Annual leave
Quick apply
Lead Software Engineer
Pragma —Manchester
- Mentoring
- Leadership
- Annual leave
- Employee discount
Senior Software Engineer (.NET)
CreateFuture —Manchester
- Hybrid work
- AWS
- Travel
- AI
Quick apply
Manager, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Mentoring
- Software development

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Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
1 day ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

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application support engineer (aws) manchester jobs in coppull, lan

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Lead Software Engineer

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Manager, Java Developer, Solutions, Engineering, AI & Data

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