Application analyst Work, Jobs in Ribchester, Lan (with Salaries)

Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
1d
QC Project Analyst
Dechra Pharmaceuticals PLC —Skipton
- £32,000 - £37,000 a year
- Monday to Friday
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Senior Business Systems Solutions Analyst
Chubb Fire & Security —Blackburn
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Marketing
- SharePoint
- Free parking
- Store discount
Quick apply
Data Analyst
East Lancashire Learning Group —Accrington
- Up to £35,626.51 a year
- Full-time
- Analysis skills
- Travel
- Analytics
- Free parking
- Annual leave
6d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Weekend Customer Service Advisor
Places for People —Preston
- £9,726 a month
- Overtime
- Hybrid work
- Free parking
- Annual leave
12d
Cyber Incident Responder
CYFOR —Manchester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
- Work from home
Quick apply
7d
PMO Project Controls Analyst - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Life insurance
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Communication skills
- Life insurance
Junior Web QA Tester
LGC Group —Bury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
6d
Data Quality Analyst
Rochdale Boroughwide Housing —Rochdale
- £40,423 a year
- Full-time
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
17h
Technical Illustrator
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
ServiceNow Business Analyst
BAE Systems —Preston
- £40,000 a year
- Product management
- Agile
11d
QA Analyst
Car Benefit Solutions —Bury
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
Quick apply
10h
Change Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Continuous improvement
1d
Customer Transformation Business Analyst
ENWL —Preston
- £51,752.75 - £54,500.00 a year
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
7d
Business Analyst
Oblige IT —Bolton
- Microsoft Word
- Writing skills
- Master's degree
Business Analyst
The Guinness Partnership —Oldham
- £56,357 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
4d
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
NMC Cyber Threat Intelligence Specialist
Police Digital Service —Wigan
- £45,000 - £50,000 a year
- Hybrid work
- Analytics
- Work from home
11d

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Service Desk Analyst

Lancaster University -
Lancaster

Apply Now

Job details

Full-time | Fixed term contract
£26,707 - £30,378 a year
1 day ago

Qualifications

Live chat
Technical troubleshooting
Inbound customer enquiry call handling
Incident management
Incident queue management
Computer hardware
Post-secondary education experience
Customer interaction
Help desk

Full job description

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally. Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Join our dynamic frontline IT support team as a Service Desk Analyst, providing exceptional support to students and staff. You’ll be the first point of contact for technical queries, delivering solutions via phone, chat, face-to-face interactions, and our help centre system. This is a full time, fixed term role for 6 months, with some flexibility to work some of your time remotely, but it is primarily a campus-based role.

Responsibilities include troubleshooting IT incidents, managing service requests, and ensuring continuous service improvement with a strong focus on customer service excellence. You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time fix for straightforward incidents and requests, while referring more complex issues to other support teams across the IT Service.

Required experience, skills & abilities:
In depth experience of working with Microsoft applications as well as PC and Mac hardware and software. (Essential)
Experience of providing excellent customer service whilst working in a customer service environment. (Essential)
Logical and systematic problem solving skills. (Essential)
Ability to communicate effectively and appropriately with people at all levels of seniority and technical ability. (Essential)
Ability to work in a team towards clearly defined aims and objectives. (Essential)
Ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines. (Essential)
Experience of ISS Service Desk systems & processes (Desirable)
Experience of working in an IT or AV service environment. (Desirable)
Experience of working within an academic environment. (Desirable)
Microsoft Office Specialist certification. (Desirable)

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.

If interested, apply now and submit your CV alongside a coversheet, up to a maximum of three A4 pages.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

Apply Now

Refine Your Search

application analyst jobs in ribchester, lan

Service Desk Analyst

QC Project Analyst

Senior Business Systems Solutions Analyst

Data Analyst

Applications Support Analyst

Weekend Customer Service Advisor

Cyber Incident Responder

PMO Project Controls Analyst - Defence

Market Analyst

Junior Web QA Tester

Data Quality Analyst

Technical Illustrator

ServiceNow Business Analyst

QA Analyst

Change Manager

Customer Transformation Business Analyst

Business Analyst

Business Analyst

IT Support Analyst

NMC Cyber Threat Intelligence Specialist

I want to receive the latest job alerts for application analyst in ribchester, lan

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