Customer representative Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Weekend Receptionist
Manchester Fertility —Cheadle
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
10h
Sales Representative
DreamSaleSolutions —Manchester
- £450 - £600 a week
- Part-time
- Customer service
- Driving
- In-person
Quick apply
8d
Customer Services Representative (New Client Team)
JPS Walker Solicitors —Cheadle
- Full-time
- English
- Team management
- Organisational skills
Quick apply
Sales and Business Development
Nazir Direct Marketing Ltd —Manchester
- £450 - £1,000 a week
- Full-time
- No experience needed
- English
- In-person
- Flexitime
- Employee discount
Quick apply
5d
Entry Level Sales and Marketing Representative
Volata LTD —Manchester
- From £25,511 a year
- Full-time
- Sales
- No experience needed
- In-person
- Referral programme
Quick apply
5d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Trainee Sales Representative
Orbit London —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Free parking
- Life insurance
Quick apply
8h
Customer Sales Representative(Freshers)
Open Asset Group —Manchester
- £14 - £16 an hour
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Gym membership
Quick apply
2d
Events Representative
Orbit London —Manchester
- £14 - £16 an hour
- Full-time
- Bilingual
- Customer service
- In-person
- Free parking
- Paid training
Quick apply
8h
Operational Support Officer
HM Courts and Tribunals Service —Stockport
- £25,582 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
2d
Customer Experience Representative
M+A Matting UK —Manchester
- Hybrid work
- Spanish
- Writing skills
- English
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Stockport
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
2d
Graduate Sales Development Representative (HF1323074)
Flourish —Wilmslow
- £30,000 a year
- Full-time
- Hybrid work
- Sales
- No experience needed
- Work from home
Quick apply
Customer Experience Advisor
BigMoto —Macclesfield
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
1d
Account Development Representative
RS —Stockport
- Hybrid work
- Computer literacy
- Business development
- Time management
Sales Representative
J&P Accountants Limited —Manchester
- From £23,500 a year
- Full-time
- CRM software
- Spanish
- Marketing
Quick apply
7d
Field Sales Representative
Alliance Sales Group —Manchester
- £2,500 - £2,700 a month
- Full-time
- CRM software
- Customer service
- English
Quick apply
9d
Sales Development Executive
Clear Business —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Customer Service Field Representative - 3 Month Fixed Term Contract
Resolvecall —Manchester
- £26,689.78 a year
- Full-time
- Data entry
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Service (US Team)
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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Weekend Receptionist

Manchester Fertility
Cheadle

Quick apply

Job details

Part-time
10 hours ago

Benefits

Company pension

Qualifications

Customer service call handling
Patient flow optimisation
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Updating electronic health records
Patient appointment coordination
GCSE
Administrative support experience
Filing
Internal department liaison
Patient service
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Data entry
Organisational skills
Front desk
Cleaning
Typing
Multidisciplinary collaboration
Appointment scheduling
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

Job Title: Receptionist (Weekend Team)

Hours of work: Saturday 7.30am – 2.00pm, Sunday 8.00am – 2.00pm (12.5 hours per week)

We are seeking a professional, compassionate, and enthusiastic receptionist to join our fertility clinic. As our receptionist, you will be the first point of contact for our patients and visitors, providing an exceptional service and ensuring a smooth patient flow. Your primary responsibilities will be to greet patients and provide general administrative support to our clinic teams. Your role will play a vital part in creating a welcoming, comfortable, and supportive environment for our patients as they embark on their fertility journey.

As the first person our patients and visitors will see, you will be a key representative of Manchester Fertility, presenting yourself in a manner that reflects the values and standards of our clinic. Our candidate should always act in our clinic and patient's best interests.

Responsibilities:

Patient Reception: Welcome patients and visitors to the clinic in a warm and friendly manner. Maintain a professional and caring demeanour, ensuring patients feel comfortable and supported throughout their visit.

Patient Communication: Answer phone calls and emails promptly, professionally, and courteously. Provide accurate information to patients regarding clinic services, procedures, and general queries (via multiple channels), and display empathy and sensitivity in addressing patient concerns or emotional needs.

Appointment Scheduling: Efficiently manage patient appointments using our electronic booking system.

Patient Information: Accurately collect and verify patient information and input it into our electronic database, managing data according to internal regulations GDPR, always ensuring confidentiality.

Process Payments: Take patients' payments and update patients' records accordingly. Upon admission ensure there is a clear balance and no outstanding invoices

Administrative Support: Organise prescriptions, book taxis, filing, photocopying, and letter typing. Take receipt of all deliveries and distribute accordingly and provide administrative support to other departments as and when required.

Clinic Maintenance: Help maintain a clean, hygienic, and organised reception area at all times, ensuring a comfortable and welcoming patient environment. Coordinate with housekeeping and maintenance staff to address any facility-related issues.

Team Collaboration: Work closely with all departments to ensure a smooth patient journey, collaborating effectively with staff to ensure a seamless patient journey.

Quality Assurance: Adhere to and stay updated with clinic policies and procedures, including privacy and safety regulations and regulatory requirements at all times.

Ideal Candidate:

· Excellent interpersonal and communication skills, with the ability to empathise and provide emotional support to patients.

· Experienced and compassionate professional who has a passion for patient-oriented service.

· Excellent telephone and face-to-face and telephone manner.

· Organised and self-motivated with the ability to prioritise workload and multi-task.

· Ability to build rapport with patients and manage different types of situations in a professional and calm manner.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· Excellent time management skills and organisational skills.

· Excellent I.T. skills and the ability to pick up systems quickly.

· Promote and comply with clinic policies and procedures for the well-being of patients, staff and visitors.

· Flexible and adaptable to meet the changing needs of the business.

· Ability to deliver an excellent patient experience and encourage clinic reviews.

Qualifications:

Educated to GCSE level or equivalent
Experience in a similar environment and customer/patient facing role.
Previous administration experience is essential.

This job is not a definitive list of responsibilities but incorporates the post holder's key framework of responsibilities and duties.

Job Type: Part-time

Benefits:

Company pension

Education:

GCSE or equivalent (required)

Experience:

Receptionist: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer representative jobs in cheadle heath, gtm

Weekend Receptionist

Sales Representative

Customer Services Representative (New Client Team)

Sales and Business Development

Entry Level Sales and Marketing Representative

Retail Sales Advisor - Manchester

Trainee Sales Representative

Customer Sales Representative(Freshers)

Events Representative

Operational Support Officer

Customer Experience Representative

Operational Support Officer

Graduate Sales Development Representative (HF1323074)

Customer Experience Advisor

Account Development Representative

Sales Representative

Field Sales Representative

Sales Development Executive

Customer Service Field Representative - 3 Month Fixed Term Contract

Customer Service (US Team)

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