Customer relations representative Work, Jobs in Birmingham, Eng (with Salaries)

Customer Service Representative
Ballicom Limited —Coventry
- £26,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
4d
Test Centre Manager (Birmingham West)
Pearson —Birmingham
- Customer service
- Windows
- Microsoft Office
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Employee Experience Partner
Corpay —Meriden
- Full-time
- Analysis skills
- Travel
- Human resources
Operations Manager
First Bus —Worcester
- Full-time
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
Chef de partie
BaxterStorey UK —Coventry
- £25,000 a year
- Full-time
- Hospitality
- Culinary experience
- Customer service
- Employee assistance programme
- Employee discount
Quick apply

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customer relations representative jobs near birmingham, eng

Customer Service Representative

Ballicom Limited
Coventry

Quick apply

Job details

Full-time
£26,000 a year
4 days ago

Qualifications

Customer service
English
Phone etiquette
Communication skills
A Level

Full job description

Job Description

Ballicom

Ballicom is an award-winning global Information Technology company and is one of the UK’s leading suppliers of IT- related hardware and software, supplying both the private and public sectors.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong ability to analyse customer needs, ensuring a high level of service and customer satisfaction.

The role is on-site, full time at our offices in Coventry.

Key Responsibilities:

· To ensure all customer enquiries via phone and email are dealt with in a timely, professional, and helpful manner.

· Ensure we are providing excellent after-care service for our customers.

· To liaise with all departments in the company to ensure smooth and effective customer resolution.

· To provide and maintain records in relation to customer returns, warranties and credits.

· Arrange collection of faulty goods and collection/delivery of faulty goods and replacements where necessary.

· Liaise with suppliers to generate accurate RMA numbers and paperwork as and when required.

· Timely and accurate communication with customers and suppliers.

· Liaise with Accounts department and suppliers in regard to invoices and credits.

Personal Profile

The ideal candidate will have:

· Minimum 2 years’ experience in Customer Service

· Excellent organisation skills and ‘attention to detail’

· Strong phone etiquette and communication skills are crucial for success in this position.

· Calm and methodical approach to work

· Confident telephone manner, excellent rapport-building skills with good written and communication skills

· A positive attitude and the ability to meet challenges and deadlines.

· A motivated self-starter who is capable of working under own initiative

· Sound commercial understanding.

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

No agencies please.

Job Type: Full-time

Pay: £26,000.00 per year

Ability to commute/relocate:

Coventry CV6 5SF: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer relations representative jobs in birmingham, eng

Customer Service Representative

Test Centre Manager (Birmingham West)

Automotive Manager Level 1 Team

Senior Consultant-Benefits Management & RE Strategy

Employee Experience Partner

Operations Manager

Chef de partie

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