2nd line support engineer Work, Jobs in Ealing, Gtl (with Salaries)

IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
2h
Network & Infrastructure Engineer
Legends Global (Europe) —London
- Hospitality
- Customer service
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
Quick apply
10d
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Network Operations Engineer
Boldyn Networks —London
- Full-time
- Computer networking
- Linux
IT Site Engineer
Arriva Limited —London
- Azure
- Customer service
- Windows
Quick apply
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
10d
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Onsite Engineer
Cardonet —London
- Microsoft Office
- IT
- In-person
- Referral programme
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
6d
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
5d

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2nd line support engineer jobs near ealing, gtl

IT Support Technician

IT MANAGMENT LTD
London

Quick apply

Job details

Full-time
From £39,000 a year
2 hours ago

Benefits

Free parking
Casual dress
Company car
Annual leave
Discounted or free food
Company pension
Work from home
Private medical insurance
Employee discount
Sick pay
On-site parking
Free fitness classes

Qualifications

TCP
iOS
Windows
Microsoft Office
DHCP
Computer networking
DNS
TCP/IP
Communication skills
Active Directory
Intune
VPN

Full job description

IT Support Engineer (1st/2nd Line) – Hybrid

£37,000 per annum + Benefits

Location: Hybrid working – 4 days working from home, 1 day in the office. Offices are located across Putney, Wimbledon and Central London, with occasional travel between sites when required.

Employment Type: Permanent, Full-Time

About the Role

We are looking for a proactive and customer-focused IT Support Engineer to join our growing IT team supporting a busy and professional law firm. This hybrid role offers the flexibility of working four days remotely with one day each week in the office, providing technical support to staff across multiple office locations.

You will be responsible for delivering first and second-line IT support, maintaining end-user devices, troubleshooting technical issues, and assisting with the ongoing management of the firm’s IT infrastructure. This is an excellent opportunity for someone looking to develop their career within a professional legal environment.

Requirements

College Level 2 qualification in IT (or above).
Strong interest in IT support and customer service.
Good communication and problem-solving skills.
Ability to work independently and manage workload effectively.
Full right to work in the UK.

Technical Skills

Experience with some or all of the following is desirable:

Microsoft 365 Administration
Windows 10 & Windows 11 Support
Active Directory & Microsoft Entra ID
Microsoft Intune (MDM)
Laptop and Desktop Deployment
Hardware & Software Installation and Configuration
Microsoft Office Applications
Printer and Peripheral Support
Basic Networking (TCP/IP, DNS, DHCP, VPN and Wi-Fi)
Remote Support Tools
Password Resets and User Account Administration
Mobile Device Support (iOS & Android)
Cyber Security best practices including MFA and endpoint protection

Key Responsibilities

Provide 1st and 2nd Line IT support to staff across multiple office locations.
Diagnose and resolve hardware, software and network issues.
Set up and configure laptops, desktops and mobile devices for new starters.
Manage Microsoft 365 user accounts, permissions and licensing.
Support remote users through remote access tools.
Install, configure and maintain business applications.
Escalate complex technical issues where necessary.
Maintain accurate documentation and update the IT service desk.
Ensure excellent customer service while meeting service level agreements.

Working Hours

Monday to Friday

9:00am – 5:30pm

Hybrid working:

4 days working from home
1 day in the office (Putney, Wimbledon or Central London)

Benefits

£37,000 annual salary
Hybrid working (4 days remote)
25 days annual leave plus Bank Holidays
Company pension
Ongoing training and professional development
Career progression opportunities
Employee wellbeing programme
Modern equipment provided for home working

Pay: From £39,000.00 per year

Benefits:

Casual dress
Company car
Discounted or free food
Employee discount
Free fitness classes
Free parking
On-site parking
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

2nd line support engineer jobs in ealing, gtl

IT Support Technician

Network & Infrastructure Engineer

Field Services Engineer

Junior Support Engineer

IT Support Analyst – Client Services & Monitoring

Network Operations Engineer

IT Site Engineer

ICT Technician - Schools

IT Engineer

Customer Service Engineer

Onsite Engineer

Service Desk Engineer [Desk & Field]

Financial Markets Infrastructure Services - Technical Analyst

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