Solutions engineer Work, Jobs in Condover, Shr (with Salaries)

Technical Support Engineer - EV & Energy Solutions
Luceco Plc —Telford
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee stock purchase plan
Quick apply
5d
Senior Mechanical Engineer (Technical Leadership)
Lindstrand Industries LTD —Oswestry
- Full-time
- Hybrid work
- CAD
- English
- Mentoring
Quick apply
Trainee Data Cabling Engineer
Stoneleigh Consultancy Limited —Shrewsbury
- £26,500 - £28,000 a year
- Weekend availability
- Hybrid work
- Up to 50% travel
- Schematics
- Travel
Quick apply
8d
Customer Support Analyst
Quartix Ltd —Newtown
- From £26,227.50 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Technical Pre Sales Engineer
Carrier —Telford
- £38,726 - £77,219 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Network Operations Centre (NOC) Director
Specialist Network Operations LLC —Oswestry
- £70,000 - £85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
7d
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- APIs
Project Manager - Strategic & Major - Fixed Term Contract
Grainger and Worrall —Bridgnorth
- Temporary
- Travel
- Free parking
Design Engineer
Baker Bellfield —Telford
- Full-time
- Engineering
- Welding
Technical Sales Engineer (Industrial)
EB Critical Engineering Services —Whitchurch
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
8d
Senior Scala Engineer
Capgemini —Telford
- Hybrid work
- Continuous improvement
- APIs
Senior Process Engineer
Mondelēz International —Chirk
- Full-time
AWS DevOps Engineer (SC Cleared)
Scrumconnect Consulting —Newcastle
- £400 - £450 a week
- DevOps
- SQL
- AWS
Finance Assistant
Quartix Ltd —Newtown
- £26,227.50 - £27,500.00 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Process Engineer
Mondelēz International —Chirk
- Full-time
Customer Service Administrator (Fixed Term)
Busch Vacuum Solutions —Telford
- Free parking
- Annual leave
1d
Project Adminstrator
Glanua —Ludlow
- Full-time
- Administrative experience
- Organisational skills
- Construction experience
Quick apply
NPI Quality Engineer
WHS Plastics —Bridgnorth
- Full-time
- Engineering
- Microsoft Office
- Assembly
Quick apply
Sub Contractor - Heating Engineer (Service and Repair)
Absolute Heating —Telford
- £1,000 - £2,000 a week
- Part-time
- Customer service
- Plumbing
- Driving
- Flexible schedule
Quick apply
Eng, Process
Magna International —Telford
- Day shift
- Continuous improvement
- Leadership
- Communication skills
Quick apply

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solutions engineer jobs near condover, shr

Technical Support Engineer - EV & Energy Solutions

Luceco Plc
Telford

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Casual dress
Additional leave
Employee stock purchase plan
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service
Ticket management
Technical support
IT support
Computer networking
Organisational skills
Telecommunication
Software development
Technical writing
Customer support
Communication skills
Help desk

Full job description

Technical Support Engineer – EV & Energy Solutions

Location: Telford, Shropshire (Office Based)
Contract: Full Time | Permanent | Monday to Friday
Salary: Competitive + 10% Performance Bonus
Benefits: Pension, Private Healthcare Contribution, SIPS Scheme and More

Join the Future of Smart Energy

Are you a technically minded problem-solver who enjoys helping customers, troubleshooting technology and learning new systems?

Do you want to build your career within one of the UK's fastest-growing sectors, working with innovative EV charging and energy storage solutions that are helping shape a smarter, greener future?

If so, we'd love to hear from you.

At Sync Energy, part of the Luceco Group, we're looking for a Technical Support Engineer to join our growing team and become a trusted technical expert for customers, installers and partners across our range of EV charging and energy products.

About Sync Energy

Sync Energy is a leading UK manufacturer of electric vehicle charging solutions and battery storage systems.

As demand for sustainable energy technology continues to grow, we're investing heavily in innovation, product development and customer experience. Our products are helping businesses and homeowners transition to cleaner, smarter energy solutions, and we're looking for talented people to join us on that journey.

The Opportunity

This is an excellent opportunity for someone with technical support, electrical, networking, telecommunications, electronics or customer service experience to develop their career within the rapidly expanding EV and renewable energy sector.

You'll provide technical support across a range of products, helping customers diagnose faults, resolve issues and maximise the performance of their equipment.

No two days are the same, and you'll have the opportunity to work closely with Product, Engineering and Software Development teams while continually expanding your technical knowledge.

What You'll Be Doing

Providing first-class technical support to customers, installers and distribution partners.
Diagnosing and resolving hardware, software and connectivity issues.
Supporting product commissioning and configuration activities.
Investigating faults across EV chargers and energy storage products.
Escalating complex technical issues to specialist internal teams where required.
Maintaining accurate records through support ticketing systems.
Prioritising and managing multiple customer cases simultaneously.
Communicating technical information clearly and confidently to both technical and non-technical customers.
Contributing to product improvements through customer feedback and issue analysis.
Supporting the ongoing development of technical knowledge resources and troubleshooting guides.

A Typical Day Might Include

· Helping an installer configure a new EV charger

· Troubleshooting a connectivity issue with a customer

· Working with engineering teams to investigate a product fault

· Providing technical guidance over the phone and email

· Testing potential solutions before communicating them to customers

· Identifying recurring issues and helping improve future products

About You

We're looking for someone who enjoys solving problems, helping people and learning new technologies.

You may already have experience in:

Technical Support
Technical Helpdesk
Customer Technical Support
Electrical Products
Electronics
Telecommunications
Networking
Renewable Energy
Smart Home Technology
IT Support
EV Charging Solutions

Essential Skills

Strong troubleshooting and problem-solving abilities.
Excellent communication skills, both written and verbal.
Ability to manage multiple priorities and deadlines.
Customer-focused approach with a passion for delivering excellent service.
Strong organisational skills and attention to detail.
Confidence working with technical products and systems.
Positive attitude and willingness to learn.

Desirable Experience

EV Charging Technologies
Battery Storage Systems
Electrical Products
Networking and Connectivity Support
Technical Customer Service
CRM or Helpdesk Systems

Don't worry if you don't tick every box. If you have a strong technical aptitude and a passion for customer support, we'd still love to hear from you.

Why Join Sync Energy?

Join a growing business at the forefront of the UK's energy transition.
Work with innovative EV charging and energy storage technologies.
Develop your technical expertise within a rapidly expanding market.
Access ongoing training and development opportunities.
Work alongside experienced engineering, product and software teams.
Enjoy genuine career progression opportunities as the business continues to grow.
Be part of a supportive, collaborative and forward-thinking team.

Build Your Future With Us

Whether you're currently working in technical support, electrical products, IT support, telecommunications or another customer-facing technical role, this could be the perfect opportunity to develop a rewarding career within the EV and smart energy sector.

Apply today and help power the future with Sync Energy.

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee stock purchase plan
Free parking
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Telford TF3 3BD: reliably commute or plan to relocate before starting work (preferred)

Experience:

Technical support: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Telford TF3 3BD (preferred)

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in condover, shr

Technical Support Engineer - EV & Energy Solutions

Senior Mechanical Engineer (Technical Leadership)

Trainee Data Cabling Engineer

Customer Support Analyst

Technical Pre Sales Engineer

Network Operations Centre (NOC) Director

Senior Scala Engineer

Project Manager - Strategic & Major - Fixed Term Contract

Design Engineer

Technical Sales Engineer (Industrial)

Senior Scala Engineer

Senior Process Engineer

AWS DevOps Engineer (SC Cleared)

Finance Assistant

Process Engineer

Customer Service Administrator (Fixed Term)

Project Adminstrator

NPI Quality Engineer

Sub Contractor - Heating Engineer (Service and Repair)

Eng, Process

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