Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients.
The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation.
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Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers
- Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k
- Assessing and advising on liability and quantum
- Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
- Make full use of the firm’s Case Management System in progressing files from receipt to closure
- Draft pleadings to include Defences and witness evidence
- Attend court in person or by telephone, attend trials, settlement conferences etc as required
- Achieve targets in terms of chargeable hours, WIP and the collection of client MI
- Adhere to the Keoghs Values
The above is not a definitive list of possible work which may be delegated.
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EL/PL multi track file handling experience
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Ability to negotiate via telephone
- Ability to prepare succinct and concise reports
- Excellent inter-personal and client care skills
- Excellent marketing skills
- Excellent IT skills
- High level of analytical skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to win the trust and confidence of others
- Ability to make decisions
- Ability to anticipate problems and identify solutions
- Ability to maintain concentration and pay attention to detail
- Driven to achieve
- Good advocacy skills
- Prior knowledge, skills and experience
- Good IT skills
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Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
