Handler Work, Jobs in Glossop, Dby (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
6h
Customer Solutions Complaints Handler
The AA —Cheadle
- Up to £26,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Loss Recovery Claims Handler
FMG —Huddersfield
- From £24,854 a year
- Free parking
- Annual leave
Quick apply
12d
First Line Complaints Handler
Love Business Group —Bolton
- £27,842 a year
- Full-time
- Hybrid work
- Communication skills
- Referral programme
Quick apply
3d
Commercial Account Handler
Brown & Brown —Stockport
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Annual leave
5d
Waste Grab / Material Handler (360 Operator) – Huddersfield – £14/hr + Overtime
Myers Group —Huddersfield
- £13.75 - £14.25 an hour
- Overtime
- In-person
- Annual leave
- Employee assistance programme
Quick apply
13d
Complaint Handler
Oodle Finance —Manchester
- £28,000 - £32,000 a year
- Full-time
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Operative/ Yard Personnel
Singleton Scrap Metal —Manchester
- £13 - £14 an hour
- Full-time
- Customer service
- No experience needed
- Forklift
Quick apply
6d
Team Leader - RRRM
FMG —Huddersfield
- £32,037 - £37,480 a year
- Customer service
- Team management
- Communication skills
- Free parking
- Annual leave
Quick apply
Dog Rescue Team Leader
Dogs4Rescue —Manchester
- £15 an hour
- Weekend availability
- Communication skills
Quick apply
Key Account Advisor
Kenny Waste Management Ltd —Manchester
- Full-time
- CRM software
- Computer literacy
- Writing skills
- Employee assistance programme
- Employee discount
Quick apply
8h
Customer Service Advisor - Reception
Minster Law —Wakefield
- £23,849.28 a year
- Full-time
- Computer literacy
- Data entry
- Typing
Paralegal - Litigation Executive
Horwich Farrelly Solicitors —Manchester
- Annual leave
- Employee assistance programme
Account Executive - Commercial Insurance
PIB Group Services Ltd. —Manchester
- Business development
- Organisational skills
Quick apply
Personal Injury Handler (12 Month FTC)
1st Central —Manchester
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
4d
Legal Assistant
Geoffrey Miller Solicitors —Salford
- £23,500 - £27,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Account Handler
PIB Group Services Ltd. —Halifax
- Computer literacy
Quick apply
Administration Assistant
Express Solicitors —Manchester
- £22,902.10 - £26,722.54 a year
- Administrative experience
- Front desk
- Employee assistance programme
13d
FNOL Claims Handler
Zego —Halifax
- Full-time
- Hybrid work
- No experience needed
Quick apply
Dispute Resolution Officer
Marshall Motor Group —Bolton
- Up to £40,000 a year
- Monday to Friday
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
10d

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Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
6 hours ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

handler jobs in glossop, dby

Legal Assistant

Customer Solutions Complaints Handler

Loss Recovery Claims Handler

First Line Complaints Handler

Commercial Account Handler

Waste Grab / Material Handler (360 Operator) – Huddersfield – £14/hr + Overtime

Complaint Handler

General Operative/ Yard Personnel

Team Leader - RRRM

Dog Rescue Team Leader

Key Account Advisor

Customer Service Advisor - Reception

Paralegal - Litigation Executive

Account Executive - Commercial Insurance

Personal Injury Handler (12 Month FTC)

Legal Assistant

Account Handler

Administration Assistant

FNOL Claims Handler

Dispute Resolution Officer

I want to receive the latest job alerts for handler in glossop, dby

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