Managing security Work, Jobs in Reading, Eng (with Salaries)

Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
14d
Cyber Scheme Administrator (14-Month FTC)
Cooper Parry —Reading
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
11d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
- Office experience
Event Staff
Ann Events Hire —Heathrow
- £80 - £110 a day
- Temporary
- Cleaning
- In-person
- Communication skills
Quick apply
13d
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
13d
Assistant Characterisation Specialist - Waste
AWE —Reading
- From £29,490 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- In-person
- Free parking
- Annual leave
13d
Customer Representative - Basingstoke
Nationwide Building Society —Basingstoke
- From £26,500 a year
- Part-time
- Banking
5d
Regional Sales Support Representative
Nobel Biocare —Uxbridge
- Weekend availability
- Remote
- Spanish
- Analysis skills
- Bachelor's degree
- Annual leave
6h
Centre Executive
NewFlex —Reading
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
Quick apply
Contract Manager - Northern Trains
APCOA PARKING (UK) LTD —Uxbridge
- £43,000 a year
- Microsoft Word
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
Infrastructure Engineer (SC Cleared)
CGI —Reading
- Full-time
- Analysis skills
Quick apply
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
First Line Manager
DHL Supply Chain —London
- Computer literacy
- Team management
- Computer skills
Quality Inspector
AWE —Reading
- From £39,280 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Annual leave
Account Executive 2 - EMEA
Egnyte —Reading
- Full-time
- Remote
- Salesforce
- English
- Bachelor's degree
- Employee assistance programme
- Gym membership
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Service Operations Administrator (Cyber Security)
Nomios —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
13d
Visitor Services Manager
The Royal Household —Windsor
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
12d
First Line Triage Technology Support Agent
Places for People —Camberley
- £27,000 a year
- Employee discount
- Flexible schedule
13d

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managing security jobs near reading, eng

Assistant Front of House Manager - Green Park

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£42,358 a year
14 days ago

Qualifications

Customer service call handling
Front of house supervision
Guest relations
Inbound customer enquiry call handling
Word processing
Facilities management
Internal department liaison
English
Microsoft Office Suite
Supervising experience
Team management
Client services
Front desk
SIA
Customer interaction
Guest services telephone call handling

Full job description

Overall Purpose

The Team Leader will be permanently based on the reception desk(s) covering the front of house function as well as stepping up to assist and cover the FOH Manager.

As a Team Leader you represent St James and St James’ clients. We provide our customers and clients with a high level of customer service and professionalism. To go the extra mile to keep our customers and clients happy.

To liaise with the occupiers and make the building your own

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
Ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
To assist and cover all the reception area as well as manage in the absence of the FOH Manager.
Making sure the relevant St James Operations Manual, occupier’s procedures, phone database is up to date.
Being a presentable, professional and lead by example in being the first point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide.
Being responsible for the meeting and greeting of all guests and visitors to the building and providing them with exceptional service.
Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors.
To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Manage and assist difficult calls and/or distressed callers’ in a calm and professional manner. This includes being a point of escalation in the FOH Manager absence.
To support and assist the FOH Manager in all reception and FOH processes and procedures.
Where appropriate, reporting of accidents or incidents.
Administrative duties including word processing, photocopying, ordering stationery and facilities management tasks as directed by Building Management.
Ensure the reception area is kept organised, clean and tidy at all times.
Stand to greet all visitors to the building.
To be “in post” ready to greet at allocated time.
To maintain good working relationships with colleagues.
Creating and maintaining strong relationships with all service providers at Green Park.
Assisting and supporting the reception team and FOH Manager in all FOH matters.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.
Monitoring vacant areas and reporting any issues that require the Building Manager’s attention.
Supporting the Events Team with building portal updates.
Assisting with event organisation and promotion.
Providing general support for building events where required.

Knowledge:

Proven working knowledge of customer service experience.
Previous experience is essential in a similar corporate background.
Proven experience in managing and leading others at supervisor.
Excellent command of the English language, both written and verbal.
Working knowledge of IT with experience of using Microsoft Office.
Managing and training other team members.

Skills:

Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent customer service skills.
Strong efficiency and motivation.
Excellent punctuality.
Outgoing and “can do“ attitude.
Innovation and creativity.
Tact and diplomacy.
Proactive and helpful.
Collaborative and to lead by example.
To have successfully obtained a current SIA Licence.

Quick apply

Refine Your Search

managing security jobs in reading, eng

Assistant Front of House Manager - Green Park

Cyber Scheme Administrator (14-Month FTC)

IT Support - Trainee

Client Support Coordinator

Event Staff

Administration Team Leader

Assistant Characterisation Specialist - Waste

Customer Representative - Basingstoke

Regional Sales Support Representative

Centre Executive

Contract Manager - Northern Trains

Infrastructure Engineer (SC Cleared)

Administrative Assistant (IT)

First Line Manager

Quality Inspector

Account Executive 2 - EMEA

Senior Customer Experience Manager

Service Operations Administrator (Cyber Security)

Visitor Services Manager

First Line Triage Technology Support Agent

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