Information technology Work, Jobs in Birmingham, Wmd (with Salaries)

IT Cloud Infrastructure Engineer
NTT Ltd —Birmingham
Service Desk Analyst
Rubix —Birmingham
- Full-time
- Microsoft Outlook
- Mentoring
- Communication skills
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
21h
IT Security & Data Analyst
Aimbridge Hospitality EMEA —Birmingham
- Full-time
- Analysis skills
Quick apply
6d
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply
7d
IT Clinical Systems Coordinator / Support (NHS Role)
NHS Professionals —Coventry
- £16 - £18 an hour
- Temporary
- Hybrid work
- IT
- Annual leave
- Flexitime
Quick apply
6d
Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
6d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
11d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
IT Infrastructure Engineer
WHS Plastics —Birmingham
- Full-time
- Analysis skills
- Travel
- Organisational skills
Quick apply
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
6d
IT Infrastructure Engineer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Continuous improvement
- Mentoring
- Scripting
- Annual leave
- Employee assistance programme
IT Service Desk Manager
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- In-person
- Free parking
Quick apply
IT Field Delivery Engineer
SCC —Birmingham
- £27,000 - £28,000 a year
- Overtime
- Hybrid work
- Organisational skills
IT Cloud Infrastructure Engineer
NTT Data UK —Birmingham
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
14d
HR Systems Analyst
Crystal Insurance PLC —Birmingham
- £2,700 - £3,000 a month
- Full-time
- English
- Recruiting
- Organisational skills
Quick apply
5d

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IT Cloud Infrastructure Engineer

NTT Ltd -
Birmingham

Apply Now

Job details

Qualifications

Microsoft Windows Server
Technical troubleshooting
Technology infrastructure experience
Data centre experience
Cloud infrastructure
IT service management
Cloud engineering experience
Terraform
IT support
Technical writing
Root cause analysis
Technical roadmaps
Infrastructure provisioning automation
Terraform provisioning

Full job description

What youll be doing:
This role is expected to provideBAU operational support across a wide range of customer infrastructure, including health checks and reporting in parallel with managing incidents, problems, requests and changes in line with ITIL best practice and ensuring that SLAs are maintained.

Managing incidents and problems appropriately within agreed service levels.
Perform technical root cause analysis on reoccurring incidents or major incidents.
Assist engagement with projects to ensure designs of technical solutions are in line with the requirements of the customer.
Ensure that customer environments adhere to established standards and frameworks, meeting any compliance requirements at all times.
Ensure technical documentation is completed and updated to professional standards.
Proactive management of customer environments, identifying potential improvements to deliver increased stability, availability and performance.
Input into the development of infrastructure roadmaps, customer proposals, impact assessments and statements of work for the delivery of further solutions.
Contribute to delivering technical excellence across the wider Infrastructure team.
Delivery of project-related tasks such as the installation and configuration of new equipment.
To input into the design and implementation of new infrastructure platforms, including the creation of associated documentation (HLD / LLD, support documentation etc.)

What experience youll bring:
You should be self-motivated with a track record of working with a datacentre technology stack and an appreciation of technical support and operations. As an experienced engineer you will have extensive experience of infrastructure technologies gained in previous hands-on technical support roles, coupled with a high-level of technical knowledge and experience of IT infrastructure at an enterprise level.

The role requires you to have the ability to troubleshoot complex technical, multi-site and multi-discipline incidents and problems.

You should be able to demonstrate detailed technical knowledge of Microsoft Server, Virtualisation and Public Cloud (Azure) technologies gained in a hands-on technical support role.

Certification from major vendors (Microsoft, VMware etc.) at a minimum of associate/professional level is expected.

As part of this role you will be required to undertake HM Government security clearance.

You should be able to demonstrate:

An excellent understanding and practical knowledge of multiple technical subject areas, supported by current multi-vendor certifications at an associate/professional level.
An in-depth experience of several of the following technologies: Server Virtualisation (Hyper-V preferred), Windows Server OS, Active Directory, Entra ID, DNS/DHCP.
Detailed knowledge of deploying infrastructure within a Public Cloud (Azure) and the use of scripting and automation toolsets such as Terraform, Jenkins etc. to deploy Infrastructure as Code.
Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents.
Experience working in a team-oriented, collaborative environment including virtual / remote working.
Experience of working within the ITIL framework.

Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R Make this the place where you belong, learn, and build your network. Make this the place whereyougrow.

what well offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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information technology jobs in birmingham, wmd

IT Cloud Infrastructure Engineer

Service Desk Analyst

Help Desk Operator

IT Security & Data Analyst

IT Support Engineer

IT Clinical Systems Coordinator / Support (NHS Role)

Second Line IT Engineer

IT Field Engineer

IT Service Desk Team Leader

FM Help Desk Operative

IT Infrastructure Engineer

2nd Line IT Support Technician

First Line IT Support Engineer

IT Infrastructure Engineer

IT Service Desk Manager

IT Technician

IT Field Delivery Engineer

IT Cloud Infrastructure Engineer

SAP Helpdesk Analyst (111772-0726)

HR Systems Analyst

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