Technical support occupations Work, Jobs in Bathampton, Som (with Salaries)

Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Communication skills
- Time management
- Health & wellbeing programme
- Flexitime
Quick apply
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
Technical Account Manager
Xerox —Bristol
- Full-time
- Analysis skills
- In-person
- Leadership
7d
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
Part Time Technical Demonstrator: 3D Design
Bath Spa University —Bath
- £13,580 - £15,077 a year
- Part-time
- Hybrid work
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Software Trainer
Mayden —Bath
- £40,000 a year
- Monday to Friday
- Hybrid work
- Public speaking
- Travel
- Training & development
- Annual leave
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Communication skills
- Annual leave
- Life insurance
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
Product Operations Assistant
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
13h
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Continuous improvement
- Organisational skills
- Training & development
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint

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Service Delivery Coordinator

ELA Comectronica Sarri Ltd.
Bristol

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,500 a month

Benefits

Health & wellbeing programme
Flexitime
Sick pay
On-site parking
Free fitness classes

Qualifications

CRM software
Report writing
Report generation
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Internal department liaison
Email software
Ticket management systems
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Progress tracking
Time management
Help desk
Rota coordination

Full job description

Job Summary

ELA Comectronica Sarri Ltd. is looking for an organised, customer-focused, and technically confident IT Service Delivery Coordinator to join our team in Bristol.

You will coordinate day-to-day IT service activities, monitor support requests, communicate with users and technical teams, and help ensure services are delivered within agreed timescales. This role provides an excellent opportunity to develop experience in IT service management, operations, customer support, and technology coordination.

The position is suitable for someone with experience in IT support, service coordination, administration, customer service, or operations who enjoys solving problems and keeping people informed.

What You’ll Do

Coordinate daily IT service requests, incidents, changes, and operational activities.
Monitor support tickets and ensure requests progress within agreed service levels.
Act as a point of contact for customers, employees, and technical teams.
Provide clear updates regarding incidents, service requests, and planned work.
Schedule technical appointments, maintenance activities, and engineer workloads.
Prioritise urgent requests and escalate service risks appropriately.
Support incident, request, problem, and change-management processes.
Maintain accurate records in ticketing, CRM, and service-management systems.
Track service performance, deadlines, outstanding actions, and customer commitments.
Prepare service reports, meeting notes, performance updates, and documentation.
Coordinate communication during service interruptions and system maintenance.
Work with infrastructure, applications, service desk, project, and supplier teams.
Assist with customer onboarding, account setup, and service-transition activities.
Follow up with users to confirm that technical issues have been resolved.
Identify recurring service problems and recommend practical improvements.
Help maintain service-quality standards and positive customer relationships.

Requirements

Experience in IT support, service delivery, operations, administration, customer service, scheduling, or a related area is beneficial but not essential.
Strong organisation and time-management abilities.
Clear written and verbal communication skills.
Customer-focused and solutions-oriented approach.
Comfortable using email, spreadsheets, ticketing systems, and standard business applications.
Ability to manage several requests and changing priorities.
Good attention to detail and accurate record-keeping skills.
Willingness to learn IT service-management processes and technical terminology.
Ability to work independently and collaborate with different teams.
Familiarity with Microsoft 365, ITIL, service desks, CRM platforms, or IT support tools is advantageous but not required.
Relevant qualifications, practical experience, certifications, and transferable skills will be considered.
Applicants who meet most, but not all, of the criteria are encouraged to apply.

Why Work With Us

Join a collaborative and supportive technology-services team.
Receive structured onboarding and practical workplace training.
Develop experience across IT service delivery, customer support, and operations.
Work with modern systems, service-management tools, and business technology.
Access professional-development and internal-promotion opportunities.
Strengthen your skills in communication, coordination, reporting, and problem-solving.
Contribute ideas that improve customer experience and service performance.
Work within an inclusive environment where individual contributions are valued.
Build a stable, long-term career with a growing technology organisation.

Pay: £2,500.00-£3,500.00 per month

Benefits:

Flexitime
Free fitness classes
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in bathampton, som

Service Delivery Coordinator

2nd Line IT Support Technician

Technical Account Manager

Microsoft Support Engineer

Part Time Technical Demonstrator: 3D Design

Software Trainer

IT Applications Support Technician

Service Desk Analyst (L3),

Customer Support Advisor

Application Support Engineer (3rd Level)- Bristol

Technical Support Officer - End User Hardware and Devices

Product Operations Assistant

Senior Service Desk Analyst

Workplace Engineer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Software Support Agent - Payroll

Digital Adoption Advisor

Vacancy 2: Support Technician

Change Trainer

Workplace Engineer

I want to receive the latest job alerts for technical support occupations in bathampton, som

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