Database Work, Jobs in Lancaster (with Salaries)

Service Advisor
Arnold Clark —Preston
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
13d
Clean Water Operative
Network Plus —Milnthorpe
- Full-time
- Customer service
- Communication skills
Quick apply
Volunteer Fundraiser with Read Easy Preston
Read Easy Leeds —Preston
- £0.10 a year
- Remote
- CRM software
- Marketing
- Negotiation
Quick apply
6d
Works Support
Places for People —Preston
- £16,182.46 a year
- Computer literacy
- Quality control
- Data entry
- Annual leave
- Employee discount
8d
SAFE Centre Manager
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £49,387 - £56,515 a year
- Full-time
- Team management
- Data entry
- Recruiting
1h
Regional Marketing Manager
Regional Marketing - Team —Windermere
- Up to £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Team management
- Travel
Quick apply
Service Co-Ordinator
Winncare —Blackburn
- Full-time
- Microsoft Word
- ERP systems
Quick apply
7d
Works Planner
Places for People —Preston
- £28,971.56 a year
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
8d
Senior Systems Engineer
Assystem —Preston
- Engineering
- Electrical Engineering
Used BMW Retail Sales Manager (Preston)
Bowker Motor Group —Preston
- Full-time
- Customer service
- Training & development
13d
Partnership and Property Manager
Eric Wright Group Limited —Preston
- £40,000 a year
- Hybrid work
- Microsoft Office
- Databases
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Senior Estimator
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Civil engineering
- Research
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Service Advisor

Arnold Clark -
Preston

Quick apply

Job details

Permanent
£30,500 - £42,500 a year
13 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Driving Licence
Computer literacy
Upselling
Complaint handling
Data entry
Automotive service
Organisational skills
Customer interaction
Communication skills
Add-on sales

Full job description

We are currently recruiting for a new Service Advisor to help us at our Renault/Dacia branch in Preston.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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Refine Your Search

database jobs in lancaster

Service Advisor

Clean Water Operative

Volunteer Fundraiser with Read Easy Preston

Works Support

SAFE Centre Manager

Regional Marketing Manager

Service Co-Ordinator

Works Planner

Senior Systems Engineer

Used BMW Retail Sales Manager (Preston)

Partnership and Property Manager

Senior Estimator

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