Technical support occupations Work, Jobs in Standon, Sts (with Salaries)

IT Engineer
Crusade Computer Solutions Ltd —Walsall
- From £30,000 a year
- Full-time
- Azure
- English
- Windows
Quick apply
6d
Senior Technical Training Advisor
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- Computer literacy
- Presentation skills
- Computer skills
- Life insurance
DB&T Service Desk Technician
Veolia ES (UK) Limited —Cannock
- £27,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
Trng & Dev Delivery
Select Engineering —Wolverhampton
- £291.76 a day
- Training & development
Power Academy Trainer for HV and LV Systems
Schneider Electric —Telford
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Training & development
- Annual leave
- Life insurance

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IT Engineer

Crusade Computer Solutions Ltd
Walsall

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
6 days ago

Benefits

Company pension

Qualifications

Microsoft Windows Server
Desktop support
TCP
Cloud infrastructure
Driving Licence
Azure
Content management systems
Ticket management
English
Microsoft Exchange
Windows
Microsoft Office
Network infrastructure
Firewall
AWS
Computer hardware
Virtualisation
SharePoint
Mac OS
IP networking
Customer support
VMWare
Customer interaction
Cybersecurity
Microsoft Azure
Intune

Full job description

You will be an integral part of the Crusade Technical Team working from our office providing support and technical services to our customers.

You will be working on a variety of operating systems and hardware. This role will involve working on projects and support tickets for our customers. The post holder will promote the highest customer service standards, ensuring the most effective use of resources.

This role will approximately be a 50/50 split between onsite work and our office, there will also be a requirement for some out-of-hours work when necessary.

Duties

Working within a team dedicated to supporting Microsoft desktop and server operating systems including hardware.
Dealing with technical incidents and requests from our customers.
Escalation from other Engineers.
Professionally support all customers.
Respond effectively and appropriately to all customer requests and enquiries.
Complete work to agreed time scales.
Undertake any other duties that may be required by Crusade.

Skills

Microsoft Windows 10 / 11
Microsoft Windows Server
Active Directory, DHCP, DNS & Group Policy
Microsoft 365 – Entra, SharePoint, OneDrive, Exchange & Intune
Cloud Hosting – Azure, AWS
Virtual Technologies - Hyper-V & VMware
Network Management - TCP/IP, L3 routing, VLAN, WAN
Firewall Management – WatchGuard
Backup & Disaster Recovery
Email Security
Wireless technologies
Endpoint Security
Emails Branding
Network Cabling
Web-based CMS
Apple Mac

What working characteristics should this person have?

3+ years’ experience in a similar role.
Willingness to learn new technologies.
Experience in a customer-facing role with an attitude to match.
Enthusiastic about technology
Ability to speak in plain language to stakeholders across all levels of an organisation.
Can demonstrate sound judgement to undertake complex tasks.
Able to deal with issues calmly when under pressure.
Demonstrates a variety of people skills.
Ability to establish positive and productive working relationships.
Effectively engage and communicate with others.
Always remain approachable and professional.
Able to work flexibly, including responding to high-level service issues outside of core hours.
Able to travel to various locations within a reasonable timescale to support the requirements of the company.

Applicant must hold a valid Clean UK Driving licence and have the ability to use own vehicle for work purposes (desirable)

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

Company pension

Application question(s):

Are you willing to undergo a background check, in accordance with local law/regulations?

Experience:

Microsoft 365: 3 years (required)
Managed Services: 3 years (required)

Language:

English (required)

Licence/Certification:

UK Driving licence & ability to use own vehicle for work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in standon, sts

IT Engineer

Senior Technical Training Advisor

DB&T Service Desk Technician

Trng & Dev Delivery

Power Academy Trainer for HV and LV Systems

I want to receive the latest job alerts for technical support occupations in standon, sts

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