2nd line support engineer Work, Jobs in Tower Hamlets, Gtl (with Salaries)

IT Support Analyst
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,500 - £27,000 a year
- Full-time
- Computer Science
- Driving
- No degree
- Sick pay
Quick apply
1d
Service Desk Support Engineer
ONNEC Group —London
- £25,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
8d
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
Technical Services Engineer
Dr. Martens —London
- Full-time
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- Weekend availability
- Hybrid work
- Driving
- POS
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1h
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Technical Services Engineer
Dr Martens —London
- Bar
- Organisational skills
- Communication skills
- Annual leave
12d
IT Engineer
Class Technology Solutions Ltd —Reigate
- £32,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Support Engineer & Cyber Security (L2+)
Goaco —Dartford
- Weekend availability
- SharePoint
- In-person
- Business
- Employee discount
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
3rd line service desk engineer
Total IT Technology Solutions Ltd —London
- £42,000 - £45,000 a year
- Full-time
- Mentoring
- SharePoint
- In-person
- Annual leave
- Referral programme
Quick apply
2d

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IT Support Analyst

FAITHORN FARRELL TIMMS LLP -
Orpington

Quick apply

Job details

Full-time
£25,500 - £27,000 a year
1 day ago

Benefits

Company pension
Private medical insurance
Sick pay

Qualifications

Technical troubleshooting
Driving Licence
Computer Science
User account provisioning
Microsoft Exchange
User account management
IT permissions management
Computer hardware
Driving
SharePoint
Customer support
Communication skills
Help desk
Information Technology

Full job description

IT Support Analyst (1st/2nd Line, Microsoft 365)

Orpington, Kent (Office Based)

Are you an IT graduate or early-career IT professional looking to build your skills in Microsoft 365, cloud technologies and business systems?

Faithorn Farrell Timms is looking for a motivated and customer-focused IT Support Analyst to join our growing team. This is an excellent opportunity for someone with around 1-3 years' experience, or a relevant placement year, who wants hands-on exposure to a wide range of technologies while being supported by an experienced IT team.

Unlike larger organisations where roles can be highly specialised, this position offers broad technical exposure across user support, Microsoft 365 administration, device management, projects and infrastructure. You'll have the opportunity to develop valuable skills and build a long-term career in IT.

This is a full-time office-based role at our Head Office in Orpington. You will also be required to travel occasionally to our offices in Potters Bar and Brighton, therefore a full UK driving licence and access to a vehicle are essential.

What You'll Be Doing

Providing 1st and 2nd line support to users via phone, email, remote support and in person
Supporting and administering Microsoft 365 technologies including Teams, SharePoint and Exchange Online
Setting up user accounts, devices and permissions for new starters and leavers
Diagnosing and resolving hardware, software and basic networking issues
Assisting with device deployment and endpoint management
Monitoring systems and escalating issues where appropriate
Supporting IT projects, upgrades and continuous improvement initiatives
Working closely with colleagues across the business to deliver excellent customer service

What We're Looking For

Degree, HND or equivalent qualification in IT, Computer Science or a related subject, or equivalent commercial experience
Around 1-3 years' experience in an IT support environment, including placements, internships or graduate roles
Good understanding of Microsoft 365, Windows and general IT support principles
Strong communication and customer service skills
A proactive approach to problem solving and learning new technologies
A genuine interest in Microsoft technologies, cloud services and business systems
Ability to build positive working relationships with colleagues at all levels
Full UK driving licence and access to a vehicle

What You'll Gain

This role is ideal for someone looking to develop towards a career as a:

Microsoft 365 Administrator
Systems Administrator
Infrastructure Engineer
IT Operations Analyst

You will gain practical experience in:

Microsoft 365 Administration
SharePoint Online
Teams Administration
Exchange Online
Entra ID (Azure AD)
Endpoint and Device Management
IT Infrastructure Projects
Security and Business Systems Support

What We Offer

Ongoing training, mentoring and support from an experienced team
Exposure to modern Microsoft cloud technologies
Opportunity to develop technical skills through project work
Friendly and supportive working environment
Long-term career progression opportunities
The chance to make a real impact within a growing professional services business

About Us

Faithorn Farrell Timms is an award-winning multi-disciplinary Building Surveying practice, recognised for excellence in the social housing and wider public sectors. We are proud of our reputation for delivering outstanding services, fostering innovation and building long-term client relationships.

Supporting over 100 employees across multiple offices, our IT team plays a vital role in enabling the business to deliver exceptional service to clients and communities throughout the UK.

Pay: £25,500.00-£27,000.00 per year

Benefits:

Company pension
Private medical insurance
Sick pay

Application question(s):

Do you have a car and able to drive?
Are you within reasonable commuting distance to Orpington, Kent?

Experience:

IT Support : 1 year (required)

Willingness to travel:

25% (preferred)

Work Location: In person

Quick apply

Refine Your Search

2nd line support engineer jobs in tower hamlets, gtl

IT Support Analyst

Service Desk Support Engineer

Customer Service Engineer

Technical Services Engineer

IT Service Desk Analyst

IT Support Analyst – Client Services & Monitoring

Technical Services Engineer

IT Engineer

IT Support Engineer & Cyber Security (L2+)

Desktop Support Engineer

Onsite Engineer

3rd line service desk engineer

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