Optimization manager Work, Jobs in Edgbaston, Wmd (with Salaries)

Aerospace Aftermarket Account Manager – Rolls-Royce
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optimization manager jobs near edgbaston, wmd

Aerospace Aftermarket Account Manager – Rolls-Royce

Parker Hannifin Corporation -
Coventry

Apply Now

Job details

Full-time

Qualifications

Programme management
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Technical support
Customer relationship management
Relationship management
Management reporting
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Account management

Full job description

Responsibilities

Overview and Opportunity

Parker Aerospace is seeking an experienced Aftermarket Account Manager to lead sales, retention, and optimization of our existing aftermarket business within a major Key Account. - Rolls Royce. This is a high-impact, customer-facing role supporting Parker Aerospace products across multiple sites, programs, and Parker divisions.

As the Aftermarket Account Manager, you will serve as the key on-site commercial and operational interface for the Rolls Royce account, helping protect and grow our aftermarket portfolio that has a significant commercial impact.

You will partner closely with both the customer and Parker’s internal teams to coordinate product support, drive aftermarket growth initiatives, lead issue resolution, and ensure disciplined account management across service, repair, retrofit, and operational performance activities.

This role is ideal for a proven aerospace aftermarket, account management who thrives at the intersection of customer relationships, technical issue resolution, commercial growth, operational performance, and cross-functional execution. You will play a critical role in strengthening Parker’s relationship by delivering responsive support, clear communication, and measurable business results.

Your responsibilities

Account Management and Customer Support

Act as the primary Parker Aerospace aftermarket interface for the account.
Build and maintain strong relationships with customer stakeholders in engineering, procurement, operations, aftermarket, repair, and program management.
Coordinate customer communications to ensure alignment, urgency, and accountability.

Aftermarket Sales, Retention, and Growth

Identify and support opportunities for aftermarket growth, including repair activity, spares, service solutions, retrofits, and program-specific initiatives.
Partner with Parker divisions to develop account strategies that improve revenue performance and customer value.
Monitor account trends, risks, opportunities, and performance indicators.
Support commercial actions that protect and expand the aftermarket portfolio.

Operational Performance and Issue Resolution

Lead coordination of customer concerns, delivery issues, technical support needs, and aftermarket service challenges.
Work cross-functionally with operations, engineering, quality, supply chain, customer service, repair stations, and division leadership.
Track open actions, drive timely closure, and ensure customer visibility throughout the resolution process.
Support root cause analysis, corrective action follow-up, and performance improvement initiatives.

Business Reviews and Performance Management

Prepare and support Quarterly Business Reviews and other customer performance meetings.
Compile account data, business updates, operational metrics, improvement actions, and opportunity pipelines.

Who we are looking for

Demonstrated experience in aerospace aftermarket, account management, customer support, program management role.
Strong understanding of aftermarket business models, including spares, repairs, service support, retrofit activity, and customer performance management.
Experience supporting complex customer accounts with multiple stakeholders, sites, and internal business units.
Ability to manage commercial priorities while coordinating technical and operational issue resolution.
Proven success building customer relationships and influencing outcomes.
Ideally you will also have experience working with major aerospace OEMs, engine manufacturers, airlines, MROs, or tiered aerospace suppliers.
Working knowledge of aerospace quality, engineering, supply chain, repair, and customer service processes.

What we offer

Global fortune 250 company in a growing sector.
Career growth and opportunities
Collaborative and empowered work environment where team spirit is at the center of our success.
Company values that encourage trust, respect, collaboration and professional growth.

Attractive compensation packages designed to hire and retain the best talents in the industry.

Apply Now

Refine Your Search

optimization manager jobs in edgbaston, wmd

Aerospace Aftermarket Account Manager – Rolls-Royce

Automotive Manager Level 1 Team

Senior Supply Planner - Crockpot, Breville

Advanced Manufacturing Engineering - IDEA Manager - Execution

EUC Engineer

Process Technician

UK Fives Service Technician (Fives Conveying)

Sales Engineer

Principal Software Engineer Backend Technologies, Platform (UK Remote)

Design Manager - Transmission & Distribution

DFT & Post-Silicon Validation

Customer Manager

Senior Software Engineer - Pay Sustainable Engineering

IT Service Manager

Project Manager

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Aftermarket Sales, Retention, and Growth

Operational Performance and Issue Resolution

Business Reviews and Performance Management

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