Performance analyst Work, Jobs in Eastleigh, Ham (with Salaries)

Operations Centre Analyst
Lockheed Martin —Havant
- Monday to Friday
4d
Finance Analyst (17 Month FTC)
Quilter —Southampton
- Full-time
- Presentation skills
- Communication skills
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Business development
- Travel
- Leadership
Product Owner (MotorTech AI - A Keyloop Company)
Keyloop —Petersfield
- CRM software
- AI
- Communication skills
6d
Resource Manager
Roke Manor Research Limited —Romsey
- Data analysis skills
- Recruiting
- Organisational skills
Commercial Manager
Roke Manor Research Limited —Romsey
- Sales
- Computer literacy
- Microsoft Office
10d
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Business development
- Travel
- Leadership
Senior Pricing Analyst
Ageas —Eastleigh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- School
- Analytics
Security Advisor
Roke Manor Research Limited —Romsey
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Security Advisor
Roke —Romsey
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
AI/ML Engineer
Roke Manor Research Limited —Romsey
- Research
- Mentoring
- Software development
Backend Software Engineer
Roke Manor Research Limited —Romsey
Senior Data Analytics Engineer
SW Group —Southampton
- Full-time
- Hybrid work
- Analytics
Quick apply
Project Director - Controls Analytics
AECOM —Southampton
- Full-time
- Hybrid work
- Engineering
- Business development
- Leadership
Commercial Manager
Roke —Romsey
- Full-time
- Sales
- Computer literacy
- Microsoft Office
9d
Backend Software Engineer
Roke —Romsey
- Full-time
Senior Analyst, Financial Planning & Analysis
Carnival UK —Southampton
- Full-time
- Presentation skills
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
5d
Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)
Cubic Corporation —Salisbury
- Full-time
- PMP
- Engineering
- Travel
Digital Developer
Reassured —Basingstoke
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Free parking
- Annual leave
Quick apply
7d
Data Platform Engineer
Quilter —Southampton
- Full-time
- Azure
- Continuous improvement

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Operations Centre Analyst

Lockheed Martin -
Havant

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Job details

4 days ago

Qualifications

Technical troubleshooting
Report writing
Report generation
Software deployment
Incident queue management
IT service management
Incident documentation
Process improvement
Service restoration
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Network monitoring
Incident log maintenance
Help desk

Full job description

About the role

We have an opportunity for an Operations Centre Analyst to join our Service Management team based on-site at Havant. This is a fantastic opportunity for someone starting their career in IT and service management. You will be helping monitor and support the performance of critical systems and networks, ensuring smooth operations and resolving issues when they arise.
If you are excited about IT, enjoy problem-solving, and want to be part of a team delivering excellent service, this could be the role for you!

Key Responsibilities:

Work closely with team members to support daily operations and tasks.
Help identify, prioritize, and respond to incidents and issues in a timely manner, following clear procedures.
Use our service management tools to log and update incidents, ensuring information is accurate throughout the process.
Monitor servers and systems to spot and respond to any issues, using our event management tools.
Assist specialist teams with resolving technical problems.
Follow set processes and guidelines to fix incidents and problems.
Provide updates on ongoing incidents, keeping everyone informed.Contribute to updating knowledge articles, helping improve the service desk’s efficiency.
Help generate reports using data from our service management system.
Support software rebuilds or deployments following system failures.
Help with software configuration and deployment tasks.
Occasionally support shift work and be flexible with shift coverage when needed.
Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively.
Work on improving service quality by reviewing incidents and making suggestions for improvements.
Be proactive in learning new technical skills and knowledge from colleagues.
Able to demonstrate reliability, a strong commitment to the role and maintain excellent timekeeping.

Working hours

The working hours for this role are from 7 am to 3 pm, Monday to Friday, with occasional shift coverage as

Basic Qualifications

Previous experience in customer-facing roles, ideally in technical support or service desk environments, demonstrating a willingness to help solve problems and improve customer satisfaction.
Demonstrates a proactive approach to challenges and can adapt quickly to new situations and technologies.
Enthusiasm to learn and grow within the IT field, with a willingness to take on new responsibilities and develop new skills.
Ability to identify simple ways to improve current processes and a willingness to suggest improvements
Strong attention to detail with a growing ability to analyse and solve technical issues.
Comfortable learning new systems, applications, and tools that may not have been used in previous roles.

Apply Now

Refine Your Search

performance analyst jobs in eastleigh, ham

Operations Centre Analyst

Finance Analyst (17 Month FTC)

Head of Business Development & Sales - APAC

Product Owner (MotorTech AI - A Keyloop Company)

Resource Manager

Commercial Manager

Head of Business Development & Sales - APAC

Senior Pricing Analyst

Security Advisor

Security Advisor

AI/ML Engineer

Backend Software Engineer

Senior Data Analytics Engineer

Project Director - Controls Analytics

Commercial Manager

Backend Software Engineer

Senior Analyst, Financial Planning & Analysis

Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)

Digital Developer

Data Platform Engineer

I want to receive the latest job alerts for performance analyst in eastleigh, ham

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