It support technician Work, Jobs in Billingshurst, Wsx (with Salaries)

IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer networking
- Health & wellbeing programme
13d
IT Support Technician
Intouch Tech (UK) —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Computer networking
- Free parking
- Work from home
Quick apply
IT 1st Line Support Technician
East Surrey College —Redhill
- £28,337 a year
- Full-time
- Continuous improvement
- SharePoint
- Communication skills
- Free parking
9d
Senior IT Support Technician | Worthing Office-Based | Mon-Fri
Guild Care —Worthing
- £32,426.24 - £35,046.54 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Technical Support Engineer
iomart —Haywards Heath
- Full-time
5d
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Travel
System Support Administrator
Impact Food Group —Woking
- Full-time
- POS
- Organisational skills
- School
- Annual leave
- Employee discount
Quick apply
Invoice Network Support Handler
1st Central —Haywards Heath
- Up to £30,500 a year
- Heavy lifting
- Writing skills
- Financial services
11d
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Travel
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Customer Support Specialist ( Payroll)
ELMOgroup —Horsham
- £35,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
9d
Technical Support Engineer
Yunex Traffic —Crawley
- Full-time
- Continuous improvement
- Mentoring
- Computer skills
12d
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
VodafoneThree - IT System Administrator
Vodafone —Farnborough
- Full-time
- Employee discount
10d
IT Support Analyst
The Orpheus Centre- SEN College —Godstone
- £27,250 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
IT Support Technician
QA Apprenticeships —Weybridge
- £18,000 - £20,000 a year
- Hybrid work
- Travel
- Communication skills
- Free parking
11d
Student Support Systems Administrator - Part Time
University of Chichester —Bognor Regis
- £10,682 - £28,031 a year
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Employee assistance programme
- Employee discount
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
IT Engineer
Class Technology Solutions Ltd —Reigate
- £32,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
9d

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IT First Line Support Technician

The Travelers Companies, Inc. -
Redhill

Apply Now

Job details

Full-time
13 days ago

Benefits

Health & wellbeing programme
Matching gift scheme
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Microsoft Office Suite
SOX
Technical support incident logging
Computer networking
Customer support
IT incident logging
Application support
Mobile devices

Full job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

What Is the Opportunity?

Under general supervision provides 1st and 2nd line IT Technical Support to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager .
Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required.
Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs.
Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk.
Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures.
Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards .
Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines .
Keeping adequate records of all transactions undertaken with our brokers and customers .
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Related experience in a technical customer service position is preferred.
Business or Information Technology or related education and training preferred.

Experience supporting or training completed on the following is preferred:
Apple iOS
Mobile Device support (iPhone, Droid)
Network and connectivity technical knowledge preferred.
Business Application support experience preferred.
System Access experience preferred.

Technical Knowledge:
Ability to handle multiple situations presented through multiple reporting channels.
Demonstrates a basic knowledge of infrastructure & application systems and of the systems areas supporting the business functions including agency system configurations and applications.
Effectively contributes and communicates with the immediate team, systems staff, other business units, service offices, agents, and customers through a collaborative style.
Able to recognize and analyse problems and develop timely solutions with some supervision.

What is a Must Have?

Prior experience with customer facing, end user Technology support.

What Is in It for You?

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

it support technician jobs in billingshurst, wsx

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IT Engineer

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