Baggage Work, Jobs (with Salaries)

Office Agent
Worldwide Flight Services —Edinburgh
- £37,902.24 a year
- Weekend availability
- Customer service
- English
- Administrative experience
Quick apply
Technician TTS
Heathrow —London
- £46,345 - £49,584 a year
- Full-time
- Annual leave
8d
Ramp Agent
Willis Lease Finance Corporation —Teesside
- Communication skills
Security Officer - Port of Cairnryan
BidvestNoonan —Cairnryan
- £14 an hour
- Weekend availability
- Military
- Communication skills
Quick apply
Port Operative
SCH —Southampton
- £32,702 a year
- Full-time
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
18h
Customer Service Agent FTC
PrimeFlight —Inverness
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
Part Time Security Agent - Manchester Airport
United Avia Services Ltd —Manchester
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Leadership
Quick apply
1d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
Electrical & Mechanical Maintenance Technician
AGS Airports —Aberdeen
- £43,292 - £46,126 a year
- Weekend availability
- Customer service
- Maintenance
- Mechanical knowledge
- Free parking
- Employee assistance programme
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
8d
Maritime Security Officer - Fishguard
BidvestNoonan —Goodwick
- Weekend availability
- Military
- Communication skills
Quick apply
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
8d
Ramp Agent
Willis Aviation —Darlington
- Overtime
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Passenger Service Agent
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
1d
Lead LLC Development Engineer (PLC Development Lead - Baggage Handling Systems)
Wise Technical Ltd —Sipson
- System design
- Programmable logic controllers
- No degree
Quick apply
8d
Ambi Lift Driver
ABM —Stansted
- £16.48 an hour
- Full-time
- Customer service
- Driving
- Communication skills
Aviation Security Agent
Mitie —Stansted
- £13.74 an hour
- Nights as needed
- Communication skills
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Airside Ramp Agent - PART TIME
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Ground Service Ramp Operative
London Jet Centre —Stansted
- From £27,000 a year
- Weekend availability
- Driving
- In-person
- Communication skills
- Free parking
Quick apply
14d

I want to receive the latest job alerts for baggage

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Office Agent

Worldwide Flight Services -
Edinburgh

Quick apply

Job details

Permanent | Full-time
£37,902.24 a year

Qualifications

Customer service
English
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Description

Do you have knowledge or experience in the freight and cargo business?

Do you have excellent administrative support skills with high levels of attention to detail?

Do you prioritize putting the customer first in all aspects of your work?

If so, then we have an exciting opportunity for you to join our Office Agents Team at Edinburgh. As a member of the team, you will play a crucial role in our Air Cargo Warehouse operations, where you will be responsible for providing essential administrative support diligently and timeously for all freight and cargo movement while adhering to strict security and safety regulations.

Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.

Your main responsibilities on a day to day basis will be:-

Customer first point of contact to provide assistance with inquiries and resolve any issues that may arise during the shipping process.
Process inbound and outbound flights and coordinate with carriers, managing the driver’s reception, warehouse and parties involved in the transportation chain to schedule pickups, deliveries, and shipments.
Track shipments in transit and provide updates to customers as needed.
Ensure all documentation and recordkeeping is accurately maintained and that shipping documents comply with regulatory requirements and company policies.
Capture data entries into WFS and other airlines computer systems.
Report on discrepancies and damages, providing general administrative tasks and ensuring all industry regulations, customs requirements and shipping laws are compliant against legal and regulatory standards.
Resolve any service issues that may arise during the shipping process via telephone or email.
Build relationships and liaise with customer airlines and their customers.

To be successful in this role you will need:-

Excellent command of the English language in both written and verbal communication to effectively communicate with all parties concerned.
Customer Service experience is key to this role.
Attention to detail when providing administrative support with strong organisational skills.
Basic IT skills required to capture relevant information into the various airlines dedicated computer systems.
Multi-tasking ability and the need to remain calm under pressure and to work against tight deadlines.
Air Cargo knowledge is desirable to understand the industry requirements.
Shift work includes nights, weekends, and holidays, as our business operates 24/7.

Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Our Values

Safety

Always look out for our own and each other's safety.
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.

About Worldwide Flight Services

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.

Quick apply

Refine Your Search

baggage jobs

Office Agent

Technician TTS

Ramp Agent

Security Officer - Port of Cairnryan

Port Operative

Customer Service Agent FTC

Part Time Security Agent - Manchester Airport

Customer Care Agent

Electrical & Mechanical Maintenance Technician

Driver

Maritime Security Officer - Fishguard

Driver

Ramp Agent

Passenger Service Agent

Lead LLC Development Engineer (PLC Development Lead - Baggage Handling Systems)

Ambi Lift Driver

Aviation Security Agent

Warehouse Agent - Day Shift

Airside Ramp Agent - PART TIME

Ground Service Ramp Operative

I want to receive the latest job alerts for baggage

Related Searches

Explore jobs in more locations

Description

Your main responsibilities on a day to day basis will be:-

To be successful in this role you will need:-

Our Values

About Worldwide Flight Services

Jobseeker tools

Employer Tools

Browse

Stay Connected