Technical support engineer Work, Jobs in Biggin Hill, Sry (with Salaries)

Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
2d
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
9d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Computer networking
- SharePoint
Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- From £55,662 a year
- Full-time
- Travel
- In-person
- Communication skills
3d
Support Engineer I - UK
ExtraHop —London
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
8d
Senior Support Engineer - West Brompton
RM Education Limited —London
- Google Suite
- School
- Time management
4d
System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- Computer networking
- Work from home
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Customer Support Engineer
LexisNexis Risk Solutions —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
GNOC Engineer (shift)
KDDI Europe —London
- £29,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for technical support engineer in biggin hill, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Engineer

KDDI Europe -
London

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
2 days ago

Benefits

Health & wellbeing programme
Private dental insurance
Free flu jabs
Company pension
Free or subsidised travel
Private medical insurance
Life insurance

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Desktop support
Sales support
Power BI
Report writing
Report generation
Software deployment
Ticket management
English
Microsoft Office Suite
Japanese
Master's degree
Computer hardware
Ticket management systems
Computer networking
Technical writing
Customer interaction
Communication skills
Time management
Mobile devices

Full job description

Job Summary
Deliver technical support and coordination tasks to meet or exceed customer requirements, including project and maintenance work assigned by Line Managers. Ensure all tasks are completed professionally and promptly to maintain a high level of customer satisfaction.

Duties

- Provide 1st and 2nd level troubleshooting and support via email, phone, remote access, onsite visits, and chat tools.

- Manage cases using IT support ticket systems and ensure timely resolution.

- Liaise with vendors until case closure.

- Perform IT administration and implementation in Windows Server environments and MS365 portal.

- Configure IT elements for day-to-day service delivery.

- Prepare and kit PCs, mobile devices, and peripherals.

- Install software on PCs and mobile devices.

- Conduct proof-of-concept and acceptance testing.

- Develop and support workflow automation and applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI).

- Assist with pre-sales and post-sales activities related to helpdesk proposals.

- Plan and design enterprise IT environments.

- Manage project and service delivery schedules.

- Attend customer meetings and maintain strong relationships.

- Ensure secure operations and maintain a tidy environment.

- Document implementation and modifications.

- Prepare detailed reports for customers and management as required.

- Provide temporary or long-term onsite support when necessary.

- Occasional international travel and early shift coverage or out-of-hours support may be required.

- Perform ad hoc tasks assigned by the line manager.

Experience

- Proven customer service experience.

- Familiarity with PC hardware and mobile devices

- Strong knowledge of Microsoft Active Directory and MS365 administration.

- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). MS PL-400 certification preferred.

- Familiarity with Microsoft Windows 11, Windows Server, MS Office, and antivirus software.

- Certifications in PC, server, network, and ITIL are advantageous.

- Basic knowledge of cloud services (AWS, Azure) and networking (routers, switches, firewalls).

- Business-level written and verbal communication skills in English and Japanese.

- Strong documentation skills (meeting minutes, work procedures, reports).

- Excellent time management, reliability, and customer-focused mindset.

We’re excited to hear from talented individuals who are passionate about telecommunications and innovation. If you’re ready to take the next step in your career, please submit your application at [email protected] (reference 26/17 and 26/18).

We are an equal opportunity employer and welcome applicants from all backgrounds. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free flu jabs
Free or subsidised travel
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance

Language:

Japanese (preferred)

Location:

London E1W (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support engineer jobs in biggin hill, sry

Helpdesk Engineer

2nd Line Engineer - Hybrid - MSP

1st Line Engineer

First Response Engineer - Service Desk - MSP

3rd Line Support Engineer

Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ

Support Engineer I - UK

Senior Support Engineer - West Brompton

System Support Engineer

Support Engineer

Infrastructure Support Engineer

2nd Line Support Engineer

Sr. Customer Success Engineer, EMEA

Infrastructure Support Engineer

L2 Support Engineer

Customer Support Engineer

Onsite Support Engineer

GNOC Engineer (shift)

First Line Support / Helpdesk Engineer - Hybrid

Senior Infrastructure & Support Engineer

I want to receive the latest job alerts for technical support engineer in biggin hill, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected