Engineering manager Work, Jobs in Tempsford, Bdf (with Salaries)

Technical Resolution Manager
Vertiv —Bedford
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Environmental Sustainability Manager
Skanska —St. Neots
- Travel
- Bereavement leave
4d
Principal Security Architect & Engineering Lead
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Director, Print System Engineering
Agfa —Cambridge
- Engineering
Structural Design Engineer (Lead & Senior)
Airbus Operations Limited —Broughton
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Mentoring
- Free parking
Assistant Director, Projects
NBCUniversal —Bedford
- Full-time
- Management
- Engineering
- Bachelor's degree
Technical Project Manager - Aerospace
ALTEN —Luton
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
Senior Manager Physical Design Engineer
Advanced Micro Devices, Inc —Cambridge
- Engineering
- Master's degree
- Analysis skills
Assistant Project Director - Enabling Works and Utilities
NBCUniversal —Bedford
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
2h
Group Engineering Project Manager
Broadways Stampings —Milton Keynes
- Full-time
- Engineering
- Communication skills
Quick apply
Course Team Leader: Engineering (Aeronautical)
Milton Keynes College —Milton Keynes
- Up to £44,000 a year
- Full-time
- Engineering
- Teaching
- Annual leave
- Employee assistance programme
Regional Manufacturing Excellence Lead
Ball Corporation —Kettering
- Microsoft Powerpoint
- Computer literacy
- English
Quick apply
Capex Project Controls Manager
London Luton Airport —Luton
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
13d
Energy Manager
CBRE —Stevenage
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Engineering
3d
B1 Licensed Engineer Duty Manager
Storm Aviation —Luton
- Full-time
- Maintenance
- Annual leave
- Life insurance
Director of Engineering Development
nLighten —Milton Keynes
- Engineering
- English
- Continuous improvement
Quick apply
Technical Engineering Apprenticeship Lead
FCDO Services —Hanslope
- £38,332 a year
- Full-time
- Management
- Presentation skills
- Mentoring
9d
Project Engineer & Contract Manager
Huntsman —Duxford
- Full-time
- Management
- Engineering
- Continuous improvement
Senior Manager System Design Authority & Independent Assurance
Marshall Land Systems Ltd —Cambridge
- Hybrid work
- Engineering
- Continuous improvement
- Travel
BMS Project Manager
Albireo Energy —Cambridge
- Full-time
- Schematics
- Engineering
- Bachelor's degree
- Employee assistance programme
Quick apply

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Technical Resolution Manager

Vertiv -
Bedford

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
Data centre experience
Report writing
Stakeholder collaboration
Client engagement
Engineering
Mechanical Engineering
Internal department liaison
Technical support
Analysis skills
Bachelor's degree
Continuous improvement
Product management
HVAC
Technical writing
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Electrical Engineering
Communication skills
Analytics

Full job description

The Technical Resolution Manager (TRM) for Vertiv Cooling is responsible for managing complex technical challenges, ensuring efficient problem resolution, and providing technical leadership for Vertiv’s cooling products and solutions in the UK. This role involves acting as the key point of contact for escalated issues, collaborating with cross-functional teams, and delivering exceptional customer support to maintain high levels of client satisfaction and product reliability.

Key Responsibilities:

Technical Expertise & Troubleshooting

Act as the subject matter expert (SME) for Vertiv cooling systems, including precision cooling, thermal management, and related technologies.

Diagnose and resolve complex technical issues affecting cooling system performance.

Provide expert guidance to field service teams, partners, and customers on troubleshooting and repairs.

Conduct root cause analysis and implement corrective actions for recurring problems.

Escalation Management

Serve as the escalation point for unresolved technical issues, ensuring prompt and effective resolution.

Coordinate with engineering, R&D, and product teams to address and resolve system design or manufacturing-related issues.

Track and manage the lifecycle of technical escalations, documenting solutions and identifying trends.

Customer Support & Communication

Maintain proactive communication with customers during the resolution process, ensuring transparency and timely updates.

Collaborate with sales and service teams to address customer concerns and improve product performance.

Provide post-resolution follow-ups to ensure customer satisfaction and operational efficiency.

Process Improvement

Identify patterns in technical issues and recommend process or product improvements to minimize recurrence.

Contribute to the development of knowledge base articles, technical guides, and training materials.

Lead technical training sessions for internal teams and partners to enhance their expertise in Vertiv cooling systems.

Collaboration & Reporting

Work closely with cross-functional teams, including R&D, quality assurance, and service teams, to improve product reliability and customer experience.

Prepare and present reports on key metrics, including resolution timelines, recurring issues, and customer satisfaction.

Qualifications: • Education :

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, HVAC, or a related technical qualification.

Experience :

5+ years of experience in technical support, field engineering, or product management, preferably in HVAC or precision cooling systems.

Experience with data centers, telecom, or industrial cooling systems is a strong advantage.

Technical Skills :

Strong understanding of cooling technologies, thermal management principles, and associated hardware/software systems.

Proficiency in diagnostic tools and methodologies for cooling equipment.

Soft Skills :

Excellent problem-solving and analytical skills.

Strong communication and interpersonal abilities to engage with diverse teams and clients.

Ability to work under pressure and manage multiple priorities effectively.

Preferred Experience:

Familiarity with Vertiv’s product portfolio and related industry standards.

Experience in data centre environments and critical infrastructure cooling solutions.

Employment Type : Full-Time

Reports To : UK Thermal Engineering Manager

This position plays a crucial role in maintaining the reliability and customer trust in Vertiv cooling solutions while driving continuous improvement initiatives across technical services.

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Refine Your Search

engineering manager jobs in tempsford, bdf

Technical Resolution Manager

Environmental Sustainability Manager

Principal Security Architect & Engineering Lead

Director, Print System Engineering

Structural Design Engineer (Lead & Senior)

Assistant Director, Projects

Technical Project Manager - Aerospace

Senior Manager Physical Design Engineer

Assistant Project Director - Enabling Works and Utilities

Group Engineering Project Manager

Course Team Leader: Engineering (Aeronautical)

Regional Manufacturing Excellence Lead

Capex Project Controls Manager

Energy Manager

B1 Licensed Engineer Duty Manager

Director of Engineering Development

Technical Engineering Apprenticeship Lead

Project Engineer & Contract Manager

Senior Manager System Design Authority & Independent Assurance

BMS Project Manager

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