Ict manager Work, Jobs in Chigwell, Ess (with Salaries)

Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
4d
Project Manager
Gleeds —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
11d
HR Administrator
Harris Federation —London
- £29,000 - £32,000 a year
- Hybrid work
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Facilities Officer - 7:00 AM - 3:30 PM (occasional evening and weekends)
Future Youth Zone —Barking and Dagenham
- £31,000 - £34,000 a year
- Weekend availability
- Management
- Computer literacy
- Computer skills
- Health & wellbeing programme
- Gym membership
Quick apply
PRINCIPAL COMMISSIONING MANAGER
Laing O'Rourke —Dagenham
- Leadership
- Communication skills
Deputy Manager/Room Manager Preschool
Hearts Day Nursery Chingford —London
- £34,000 a year
- Full-time
- Computer literacy
- Experience working with children
- Preschool
- Free parking
- Employee discount
Quick apply
12d
IT Engineer
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Azure
- Customer service
- English
Teaching Assessor – Business Skills
Sovereign & Bale —London
- £32,116 - £37,800 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
Quick apply
Project Manager - Lead Technical Advisor (DFE)
Gleeds —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
PROCUREMENT MANAGER
Laing O'Rourke —Dartford
- Organisational skills
- Communication skills
Cyber Business Analyst
Luxoft —London
- Writing skills
- English
- Analysis skills
5d
Quality Manager - Data Centers
ONNEC Group —London
- £55,000 - £65,000 a year
- Full-time
- Schematics
- Bachelor's degree
- Continuous improvement
Quick apply
4d
Flexi Front of House Manager - Essex
N Family Club —Buckhurst Hill
- £16.29 - £21.93 an hour
- Management
- Computer literacy
- Front desk
- Flexible schedule
- Referral programme
Quick apply
10d
Better at Home Call Handler
Watford & Three Rivers Trust —Hertford
- £23,660 a year
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Senior Cost Manager
Gleeds —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT Manager - Network Manager - School
hireful —London
- £37,000 - £42,000 a year
- Full-time
- School
Quick apply
4d
MEP Commercial Manager - Stansted
Laing O'Rourke —Stansted
- Contracts
- Construction experience
3d
Senior Building Safety Manager
Metropolitan Thames Valley —London
- £70,319 - £74,019 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
Quick apply
Administrator
Oxford Archaeology —Chafford Hundred
- £30,013 - £30,892 a year
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Team management
- Free parking
- Annual leave
Quick apply
Cyber BA
Luxoft —London
- English
- Analysis skills
- Bachelor's degree

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Managed Services Technician

Exponential-e -
London

Quick apply

Job details

4 days ago

Benefits

Referral programme

Qualifications

Technical troubleshooting
Inbound customer enquiry call handling
MCP
Computer literacy
Incident queue management
Ticket management
Microsoft Exchange
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Customer support
Customer interaction
CompTIA A+
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Overall Purpose of the Job:

Provide 1st Line infrastructure support to Exponential-e customers
Primarily responsible for managing and owning support tickets and driving customer issues through to resolution
Triage & manage incoming tickets driven from various events
Follow established process and procedures to make sure quick resolution of customer issues

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Keen interest in IT Support and growing within the support function
Proactive monitoring of alarms for our customers via our monitoring tools
Responding to tickets as assigned within Service Level Agreements
Ensuring calls are quickly and accurately logged and that call resolution priorities are met
Escalating faults/outages in accordance with Exponential-e procedures
Adhering to internal processes
Troubleshooting technical faults and working with external vendors and service providers to resolve issues
Working as a team to achieve similar goals
Maintaining professional working relationships with customers, suppliers and colleagues
Any other fair and reasonable task or duty assigned to you by your Manager or senior Exponential-e Ltd staff member

Knowledge and experience required:

Ability to provide a customer focused service to committed Service levels
Keen interest in IT Support services with a view to progress in an IT Support Career
Confident communicator with excellent telephone manners
Previous Customer Service experience required
Understanding of Microsoft Exchange, Active Directory and Microsoft Desktop technologies
Experience of setting up Computer Hardware and Peripherals and installing computer software
Understanding of basic computing
Knowledge and understanding of basic networking concepts
Applicants will ideally be either be A+, MCP or equivalent certified

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

ict manager jobs in chigwell, ess

Managed Services Technician

Project Manager

HR Administrator

Facilities Officer - 7:00 AM - 3:30 PM (occasional evening and weekends)

PRINCIPAL COMMISSIONING MANAGER

Deputy Manager/Room Manager Preschool

IT Engineer

Teaching Assessor – Business Skills

Project Manager - Lead Technical Advisor (DFE)

PROCUREMENT MANAGER

Cyber Business Analyst

Quality Manager - Data Centers

Flexi Front of House Manager - Essex

Better at Home Call Handler

Senior Cost Manager

IT Manager - Network Manager - School

MEP Commercial Manager - Stansted

Senior Building Safety Manager

Administrator

Cyber BA

I want to receive the latest job alerts for ict manager in chigwell, ess

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