Support manager Work, Jobs in Derry, Dry (with Salaries)

Test Centre Manager
Reed In Partnership —Derry
- £16.28 an hour
- Part-time
- Team management
- Conflict management
- Annual leave
- Flexible schedule
SALES ADVISOR TEAM LEADER - DERRY
H&M —Derry
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
SENIOR COMMERCIAL MANAGER (Drylining)
Teeavan interiors —Dungiven
- £65,000 - £80,000 a year
- Full-time
- Project management
- Team management
- Contracts
- Free parking
Quick apply
5d
Transformation Specialist
Foods Connected —Derry
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
- Health & wellbeing programme
Quick apply
Office Administrator
3PS Computer Services Ltd —Limavady
- £14 an hour
- Part-time
- Administrative experience
- Supervising experience
- Team management
- Free parking
Quick apply
Team Leader – Children’s Respite Service
Croí Care —Claudy
- From £37,500 a year
- Part-time
- Administrative experience
- Supervising experience
- Experience working with children
- Free parking
- Annual leave
Quick apply
Lead Mailroom Associate
Experian Information Solutions —Derry
- Full-time
- Travel
- Data entry
- In-person
- Annual leave
Concierge - Roe Valley Resort
Roe Valley Resort —Derry
- £12.71 - £14.21 an hour
- Full-time
- Customer service
- Restaurant
- Communication skills
Quick apply
Postal Delivery Driver
Royal Mail Group —Derry
- £13.68 an hour
- Overtime
- Customer service
10d
Credit Control Administrator
Frylite Solutions —Strabane
- £21,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2h
Team Leader
Card Factory —Lisnagelvin
- Up to £13 an hour
- Customer service
- Leadership
10d
Retail Customer Assistant - Nights
Coastline Gaming —Derry
- 8 hour shift
- Customer service
- No experience needed
- Cash handling
Quick apply
3d
Retail Supervisor
Coastline Gaming —Derry
- Weekend availability
- Computer literacy
- No experience needed
- Supervising experience
Quick apply
Retail Store Manager
Superdrug —Derry
- Up to £36,000 a year
- Weekend availability
- Customer service
- Retail management
- Leadership
- Store discount
- Annual leave
Hotel Duty Manager
Premier Inn —Derry
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
11d
Cleaning Operative
Mount Charles —Derry
- £12.90 an hour
- Cleaning
- Time management
- Annual leave
- Employee assistance programme
10d
Store Manager
Menarys Retail Ltd —Strabane
- Full-time
- Organisational skills
- In-person
- Retail management
- Store discount
- Annual leave
Quick apply
4h
Clinical Lead - Owen Mor Care Centre - Derry/Londonderry - 37.5 hpw
Easteden Ltd —Derry
- £25.20 an hour
- Full-time
- Management
- Mentoring
- Training & development
- Employee discount
- Referral programme
Quick apply
5d
Homeless Health Peer Advocacy Support Worker (Temp)
Depaul —Derry
- £25,394.88 a year
- Monday to Friday
- Computer literacy
- Travel
- Computer skills
- Annual leave
- Sick pay
Quick apply
Tenders Coordinator
Randox Laboratories —Ardmore
- Computer literacy
- Presentation skills
- Organisational skills

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Test Centre Manager

Reed In Partnership -
Derry

Apply Now

Job details

Part-time
£16.28 an hour

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Driving Licence
Stock ordering
GCSE
Shift management
Complaint handling
Performance management
Team management
Staff training
Conflict management
Stock replenishment
A Level
Rota coordination

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£16.28 per hour

Job Description

Are you passionate about providing excellent customer service?

Would you like a role that enables you to meet and help new people every day?

Then consider the position of Test Centre Manager at Reed in Partnership!

Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.

Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.

Please note internal applications for this role close on 15/07/2026

This position will be contracted to 40 hours over 4 weeks (10 hours per week), with the opportunity for additional hours up to 20–30 per week.

The site is open an average of 3 days per week: typically Mondays, Wednesdays and Saturdays.

What is the role about?

You will be responsible for the operational delivery of the Test Centre, including the line management of both Test Centre and Senior Test Centre Associates, and delivery of the tests in their absence. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre.

The Test Centre Manager will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.

Just some of your day-to-day responsibilities will include:

Test Centre Delivery:

Being the central contact for the staff group and aid the workforce team in fulfilling vacant shifts
Maintaining a holiday record for the site which will help avoid shift shortages
Checking Power BI to ensure all bookings are correct and in line with the test centre
Checking NSA’s weekly and ensuring staff and room facilities are booked correctly
Providing scheduling support as and when required. The Team Leader may be required to create work rotas and / or support the effective scheduling of shifts.

Performance Management:

Taking the lead in training new staff
Checking process changes have been viewed and signed off by all
Updating HR on any staffing issues (lateness/attitudes/behaviours)
STCA/TCA performance reviews and delivery observations

Security Management & Fraud Prevention:

Reviewing incidents on IMP and make sure they are updated/closed when necessary
Taking the lead in investigating complaints
Ensuring all compliance standards relating to the test centre operation and Reed in Partnership stringent security protocols are adhered to.
Ensuring the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard.
Following security procedures as described in the policies and procedures guide
Observing interactions in the Hub and reporting unusual or suspicious activity in the Service Direct system.

Property Management:

Health & Safety contact on site
Conducting risk assessments
Dealing with any property emergencies
Any snags and IT issues escalated are reported to the RTCM
Lost property compliance – disposal of items in the correct manner
Keeping a good record of key management
Stock replenishment - responsible for the ordering of any stationary/equipment

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

A full UK driving licence (although driving will not be required for all locations)
Line management and performance management experience
S ignificant demonstrable experience in providing high-quality customer service
Excellent attention to detail and accuracy
The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
Experience in working with diverse customer groups
Excellent judgment and decision-making skills
Flexibility in working hours and days, including evenings and Saturday
The ability to remain calm and deal with confrontational candidates in a professional manner
Good IT skills including Word/PowerPoint/Outlook and other skills as needed
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

support manager jobs in derry, dry

Test Centre Manager

SALES ADVISOR TEAM LEADER - DERRY

SENIOR COMMERCIAL MANAGER (Drylining)

Transformation Specialist

Office Administrator

Team Leader – Children’s Respite Service

Lead Mailroom Associate

Concierge - Roe Valley Resort

Postal Delivery Driver

Credit Control Administrator

Team Leader

Retail Customer Assistant - Nights

Retail Supervisor

Retail Store Manager

Hotel Duty Manager

Cleaning Operative

Store Manager

Clinical Lead - Owen Mor Care Centre - Derry/Londonderry - 37.5 hpw

Homeless Health Peer Advocacy Support Worker (Temp)

Tenders Coordinator

I want to receive the latest job alerts for support manager in derry, dry

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