Learning and development advisor Work, Jobs in Macclesfield, Chs (with Salaries)

Customer Service Advisor
Wythenshawe Community Housing Group —Manchester
- £31,024.45 a year
- Full-time
- Computer literacy
- Organisational skills
- Front desk
- Annual leave
- Gym membership
11d
Clinical Development Advisor
mydentist —Manchester
- Training & development
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
Trainee Account Executive (HF1353733)
Flourish —Stockport
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
6d
Apprentice - Learning Support Administrator
Cheshire College South and West —Crewe
- £15,392 - £24,784 a year
- Full-time
- Microsoft Outlook
- Customer service
- Databases
- Free parking
- Annual leave
Personal Development Tutor (Adults) (EL792)
Cheshire College South and West —Crewe
- £29,838 - £32,579 a year
- Part-time
- Free parking
- Annual leave
4d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
Senior Learning Strategy Consultant
Syneos Health Commercial Solutions —Manchester
- Microsoft Powerpoint
- Business development
- Travel
Drug and Alcohol Client Advisor
Turning Point —Manchester
- £24,765 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
- Annual leave
3d
Threat Intelligence Consultant
NCC Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Bachelor's degree
- Annual leave
Quick apply
3d
B2B Sales Account Manager
Clear Business —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Employee discount
Quick apply
Customer Service Assistant
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
3d
Customer Success Management Associate (German Speaking)
Moody's —Manchester
- Presentation skills
- Bachelor's degree
- Travel
12d
Senior Business Analyst
Department for Work and Pensions —Manchester
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
8h
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
3d
HR Business Partner
Genus Plc —Nantwich
- Full-time
- Microsoft Office
- Travel
- Recruiting
- Employee assistance programme
Senior INNS Consultant
APEM —Manchester
- Remote
- Master's degree
- Bachelor's degree
- Organisational skills
Assistant Manager, Resource Planner, Resource Management, Audit & Assurance
Deloitte —Manchester
- Hybrid work
- Mentoring
- Training & development
- Communication skills
Sr. Director, Customer Experience & Quality - EMEA
Johnson Controls —Stockport
- Analysis skills
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Donor Care Advisors
Human Appeal —Manchester
- Part-time
- Data entry
- Communication skills
- School
Quick apply
Customer Experience Advisor
Haier Europe —Birchwood
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount

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learning and development advisor jobs near macclesfield, chs

Customer Service Advisor

Wythenshawe Community Housing Group -
Manchester

Apply Now

Job details

Full-time
£31,024.45 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Organisational skills
Front desk
Customer interaction
Signposting to community resources
Communication skills

Full job description

We're looking to recruit multiple Customer Services Advisors to join our Customer Hub team. If you're passionate about delivering excellent customer service, enjoy helping people, and thrive in a fast-paced environment, we'd love to hear from you.

As a Customer Services Advisor, you'll be the first point of contact for many of our customers, providing advice, resolving enquiries and helping people access the services they need. You'll play a key role in creating a positive customer experience and ensuring enquiries are handled professionally, efficiently and accurately.

Previous customer service experience is essential, and experience or knowledge of the social housing sector is highly desirable.

About the role

Working as part of a busy and supportive team, you'll handle enquiries across a range of channels, including telephone, reception, webchat, social media and digital platforms. You'll work closely with colleagues across the organisation to ensure customers receive timely support and achieve the best possible outcome.

This is a great opportunity for someone who enjoys problem-solving, communicating with a wide variety of people and delivering excellent service every day.

What you'll be doing

Acting as a first point of contact for customers, handling enquiries by telephone, reception and digital channels.
Providing accurate information, advice and signposting to relevant services and agencies.
Working towards first-time resolution wherever possible and following up on enquiries when required.
Maintaining accurate customer records and updating systems appropriately.
Supporting reception services, customer payments and general administrative tasks as required.
Working collaboratively with colleagues across WCHG to deliver an excellent customer experience.

What we're looking for

Previous customer service experience is essential.
Experience or knowledge of the social housing sector is highly desirable.
A confident and professional telephone manner.
Strong verbal and written communication skills.
Ability to remain calm and composed when dealing with challenging situations.
Excellent organisational skills and the ability to manage competing priorities.
Confidence learning and using a variety of IT systems and processes.
Ability to work independently and as part of a team.
A genuine commitment to delivering excellent customer service.

Why this role matters

Every interaction shapes our customers' experience. As a Customer Services Advisor, you'll help ensure customers receive responsive, accurate and friendly support, making it easier for them to access our services and get the help they need. Your contribution will play an important role in delivering excellent customer outcomes and maintaining high levels of satisfaction across our communities.

If you enjoy helping people and want to work in a role where no two days are the same, we'd love to hear from you.

Application Deadline - Wednesday 12th August

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!

Why join us?

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
Enhanced Pension scheme contributions
Our Health Care Plan gives you money back for dental, optical, therapy costs and more
Subsidised Healthy Living benefits i.e. gym membership or yoga classes
Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
Car Lease Scheme, Cycle to Work scheme*
Volunteering days in the local community
We offer a Salary Sacrifice Pension option*
Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

Awarded ‘Investors in People’ Health & Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues.

Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

Apply Now

Refine Your Search

learning and development advisor jobs in macclesfield, chs

Customer Service Advisor

Clinical Development Advisor

Trainee Account Executive (HF1353733)

Apprentice - Learning Support Administrator

Personal Development Tutor (Adults) (EL792)

Service Advisor (Wilmslow)

Senior Learning Strategy Consultant

Drug and Alcohol Client Advisor

Threat Intelligence Consultant

B2B Sales Account Manager

Customer Service Assistant

Customer Success Management Associate (German Speaking)

Senior Business Analyst

Customer Service Advisor

HR Business Partner

Senior INNS Consultant

Assistant Manager, Resource Planner, Resource Management, Audit & Assurance

Sr. Director, Customer Experience & Quality - EMEA

Donor Care Advisors

Customer Experience Advisor

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