Support administrator cardiff Work, Jobs in Cardiff, Wls (with Salaries)

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- Presentation skills
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- Annual leave
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Senior Electoral Practice and Performance Officer

The Electoral Commission -
Cardiff

Apply Now

Job details

Permanent | Full-time
£40,031 - £42,033 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Stakeholder collaboration
Stakeholder liaison
Analysis skills
Presentation skills
Stakeholder coordination
Partnership building
Communication skills
Analytics
Stakeholder management
Welsh

Full job description

Details

Reference number

474595

Salary

£40,031 - £42,033

Working from home allowance

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Other

Band C

Contract type

Permanent

Type of role

Other

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Cardiff

About the job

Job summary

About the Electoral Commission

The Electoral Commission is the UKs independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a new chapter under our Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About the office

Our office in the centre of Cardiff is home to the Commissions Wales team. it also brings together colleagues from across the wider Electoral Commission, creating a collaborative and supportive environment where ideas and expertise are shared.

Youll be joining a friendly, inclusive community where people genuinely support one another.

Our office is designed for flexibility, with spaces for both collaboration and focused work, alongside a relaxed culture and regular social activities. Were proud of our bilingual environment, where Welsh and English are part of everyday life, making it welcoming for speakers and learners alike. Just a short walk away youll have easy access to Cardiffs parks, landmarks and vibrant atmosphere.

Job description

About the role

As a Senior Electoral Practice and Performance Adviser, you will play a key role in supporting the effective delivery of elections and electoral registration services across Wales. Working closely with Electoral Registration Officers (EROs), Returning Officers (ROs), local authorities and other electoral stakeholders, you will provide expert advice, guidance and support on electoral legislation, policy, practice and performance.

This is a varied and influential role combining stakeholder engagement, performance improvement, analysis and advisory work. You will help electoral administrators navigate complex challenges, identify opportunities for improvement and contribute to maintaining public confidence in democracy.

Key responsibilities include:

Providing professional advice and guidance on electoral law, policy and practice to electoral administrators across Wales.
Delivering and supporting the Commission's performance standards framework for Returning Officers and Electoral Registration Officers.
Analysing electoral performance information, identifying trends, risks and opportunities for improvement.
Building strong relationships with local authorities, the Electoral Management Board for Wales and other key stakeholders.
Developing guidance, resources and reports that support the delivery of high-quality electoral services.
Leading specific projects and workstreams while managing your own portfolio of work.

About the team

You will be joining the Wales team, a friendly and collaborative group that plays a key role in supporting the delivery of elections and electoral registration services across Wales. The team works closely with colleagues across the Electoral Commission's devolved offices and wider UK teams, ensuring a coordinated approach to electoral guidance, performance, policy and stakeholder engagement.

This role has strong relationships with a wide network of external stakeholders, including Returning Officers, Electoral Registration Officers, local authority elections teams, the Electoral Management Board for Wales, professional bodies and other partners involved in delivering democratic processes. The team helps drive consistency, share best practice and support continuous improvement across electoral services in Wales.

We are a collaborative, knowledgeable and supportive team that combines specialist expertise with a strong commitment to partnership working. Team members are encouraged to take ownership of their work, contribute ideas and work flexibly across a broad range of projects and priorities.

Person specification

Who were looking for

We're looking for a proactive, analytical and collaborative professional who enjoys solving complex problems, building productive relationships and influencing positive change.

You'll be comfortable working independently while managing multiple priorities and engaging confidently with stakeholders at all levels. You'll have excellent judgement, strong communication skills and a genuine interest in supporting democratic processes and public services.

You will likely have experience in elections, local government, regulation, governance, policy, performance improvement or a similar environment.

We're particularly interested in candidates who can demonstrate:

Experience providing advice, guidance or support on complex operational, regulatory, governance or policy matters.
Strong stakeholder engagement and relationship-building skills.
Experience analysing information, identifying trends and making evidence-based recommendations.
The ability to manage projects, workstreams and competing priorities effectively.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
The confidence to influence, negotiate and work collaboratively with a range of stakeholders.
High levels of integrity, impartiality and commitment to public service

Welsh language skills are desirable in this role and experience of electoral services would be advantageous but is not essential.

Benefits

Alongside your salary of £40,031, The Electoral Commission contributes £11,596 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Why work for us?
This is a unique opportunity to contribute directly to the integrity and effectiveness of democratic processes across Wales. You'll work with senior leaders across local government and the electoral community, helping to shape and improve the delivery of elections and electoral registration services.
We offer a strong total reward package, including:
- Flexible working and hybrid model (40% office minimum)
- 28 rising to 30 days annual leave + bank holidays
- Civil Service pension scheme (28.97% employer contribution)
- Study support for professional qualifications
- Ongoing learning and development opportunities
- Ride2Work, eye care vouchers and more

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

Your name, address, phone number, email or other contact details
Your date of birth or age
Gender, ethnicity, nationality or other personal identifiers
A photo of yourself
Remove educational dates as these are a clear indication of your age
There is no requirement to include your primary education details.

Do include:

Your employment history including employers and dates of employment
Explanation for gaps in your history
Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

Application deadline: Monday 24th August 2026 (23:59)
Interviews (1st stage): Week commencing 31th August
Interviews (2nd stage): Week commencing TBC
Anticipated start date: TBC

Interviews are expected to be conducted in person at our office in Cardiff

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Talent Acquisition Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Raising a Concern About the Recruitment Process

At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation.

If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us.

How to Make a Complaint

If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email:

[email protected]

Please include the following information:

The job title or reference number

A clear explanation of your concern

Any relevant supporting information

Your preferred contact details

We aim to respond to all complaints within two working days.

Our Commitment

All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018.

If you require this information in an alternative format, or need additional support, please contact us at [email protected]

https://ce1002li.webitrent.com/ce1002li_webrecruitment/wrd/run/ETREC179GF.open?WVID=933737003x

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Details

Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information