Transport manager Work, Jobs in Widnes, Chs (with Salaries)

Duty Customer Experience Manager
TransPennine Express Limited —Manchester
- Night shift
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Transport Manager
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Bachelor's degree
- Continuous improvement
- In-person
Quick apply
Logistics Lead - EMEAI
Orbia Fluor & Energy Materials —Chester
- English
- Analysis skills
- Continuous improvement
Depot Manager Carrington
TITAN Containers —Carrington
- Full-time
- Microsoft Office
- Administrative experience
- Warehouse experience
- Annual leave
- Life insurance
Quick apply
Transport Manager - TdF Grand Depart 2027
Strategy & Operations —Manchester
- £45,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
5d
Transport Operations Manager – Manchester
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Bachelor's degree
- In-person
Quick apply
Tour Leader - Minibus Driver- casual
Myley Transport Limited —Bolton
- From £12.75 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Referral programme
- Sick pay
Quick apply
7d
Senior Director, Head of Global Logistics
CSL Seqirus —Liverpool
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
9d
Area Rail Depot Manager (Nights)
OCS Group —Manchester
- Night shift
- Continuous improvement
- Travel
- Leadership
Quick apply
Transport Team Leader - Nights
gategroup —Manchester
- £19.80 an hour
- Overtime
- Supervising experience
- Team management
- Time management
- Free parking
- Annual leave
Quick apply
Logistics Management Trainee
JAMA —Manchester
- £26,500 - £27,500 a year
- Full-time
- In-person
- Leadership
Quick apply
10h
Chief Executive Personal Driver & Office Assistant
UK MANAGEMENT COLLEGE —Manchester
- £30,000 - £32,000 a year
- Weekend availability
- Travel
- Organisational skills
- Flexible schedule
Quick apply
Logistics Manager - TdF Grand Depart 2027
Strategy & Operations —Manchester
- £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
4d
Business Development Manager - Public Transport | Telematics
Teltonika —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Travel
- Free parking
- Annual leave
Quick apply
Transport Team Leader (Nights)
gategroup —Manchester
- £19.80 an hour
- Overtime
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Senior Project Manager (Transportation PDP Rail and Transit)
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- Contracts
Transport Team Leader (Days)
gategroup —Manchester
- £18 an hour
- Overtime
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Project Manager (Transportation PDP Rail and Transit)
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- Contracts
AWS Solutions Architect Manager , UK Public Sector, Transport & Central Government
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Training & development
- Communication skills
Transport Planning Director
SLR Consulting —Manchester
- Full-time
- Hybrid work
- Business development
- Mentoring
- Leadership
- Annual leave
- Life insurance

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Duty Customer Experience Manager

TransPennine Express Limited -
Manchester

Quick apply

Job details

2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Customer support
Customer interaction
Communication skills

Full job description

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.
We have a fantastic opportunity for a proactive and dynamic individual to join our newly formed Customer Operations team as a Duty Customer Experience Manager.
Here's What You'll Be Doing
Based in the Railway Operations Centre, you'll be the eyes and ears for all things Customer Experience. Your primary goal is to assist customers and colleagues to the best of your ability by processing rail replacement transport orders, dealing with emergency taxis, logging and assisting with the investigation of incidents/accidents, liaising with supply partners such as our train presentation and catering operations, working with the management team to resolve incidents and just generally being a central support function for our frontline teams. You'll have a hand in the delivery of our industry messaging (including the logging of incidents, social media and more) and the opportunity to make a difference in how we serve our customers.
Don't forget that you'll be completely immersed in the operation, working closely with the wider control team to assist in the day-to-day running of our service. You'll also work closely with other train operating companies and industry partners to make sure that the customer experience is front-and-centre when decisions are being made.
This control role requires you to work early mornings, late nights and night-shifts. Your remit will cover both the TransPennine Express network and the Hull Trains network.
Who We're After
You have top-notch communication skills and your IT skills are equally polished. You can balance multiple priorities at the same time and you'll be comfortable working under pressure when disruption strikes the rail network. You're open to learning how to use industry systems and interpreting information that's bursting with railway terminology.
You need excellent problem-solving skills as you'll be making decisions which impact hundreds of colleagues and customers across a huge geographical area. To the frontline teams, you're a fountain of knowledge, so you need to be willing to completely involve yourself in the operations of a railway. This means understanding the industry but also understanding the customer experience and how to fix things when they go wrong.
We're also looking for someone who can work proactively and on your own initiative, but not be afraid to ask for help when needed. You'll be working in a busy team, so you'll also be a team player with a positive attitude and a great sense of humour. You're also customer focused and committed to providing the best service we can offer, plus you'll be comfortable in discussing improvements with the management team and being vocal on what you feel can be done better.
Last but by no means least, we're looking for someone with a positive attitude who's willing to work a varied shift pattern. You're the kind of person who gets asked the same questions time and time again, but because you're able to sympathise with the pressures that fellow colleagues are facing, you're prepared to go the extra mile and help out as much as you possibly can.
If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form.
What we offer
Excellent career prospects.
A personal development plan.
Structured training and development.
Competitive salary paid on 4 weekly basis.
Generous annual leave entitlement.
Free TransPennine Express rail travel for you and your dependants*.
Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*.
Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
Option to join the Railway Pension Scheme with significant employer contributions.
Family friendly maternity and paternity benefits.
Plus, high street and lifestyle discounts as well as a cycle to work scheme*.

Terms and conditions apply.

Goings places has never felt better!
At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.

Quick apply

Refine Your Search

transport manager jobs in widnes, chs

Duty Customer Experience Manager

Transport Manager

Logistics Lead - EMEAI

Depot Manager Carrington

Transport Manager - TdF Grand Depart 2027

Transport Operations Manager – Manchester

Tour Leader - Minibus Driver- casual

Senior Director, Head of Global Logistics

Area Rail Depot Manager (Nights)

Transport Team Leader - Nights

Logistics Management Trainee

Chief Executive Personal Driver & Office Assistant

Logistics Manager - TdF Grand Depart 2027

Business Development Manager - Public Transport | Telematics

Transport Team Leader (Nights)

Senior Project Manager (Transportation PDP Rail and Transit)

Transport Team Leader (Days)

Project Manager (Transportation PDP Rail and Transit)

AWS Solutions Architect Manager , UK Public Sector, Transport & Central Government

Transport Planning Director

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