Optical Associate
Cubitts KX Limited —London
- £13.85 an hour
- Cleaning
7d
Retail Optical Assistant
Vision Express —Romford
- £12.81 an hour
- Full-time
- Communication skills
4d
Retail Optical Assistant
David Clulow —Greenhithe
- Full-time
- Customer service
Dispensing Optician Assistant Manager
Specsavers —Hoddesdon
- Part-time
- Supervising experience
- Patient care
- Sick pay
Contact Lens Assistant
Specsavers —London
- From £27,000 a year
- Full-time
- Customer service
- Employee discount
- Sick pay
10d
Optical Assistant
Oliver Peoples —London
- Customer service
Optical Lenses Category Sales Manager - UK East
WS Optical —London
- Business development
6d
Optical Assistant
Hakim Group —London
- £27,000 - £29,000 a year
- Full-time
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Sales Assistant 40hrs - London
Jimmy Fairly —London
- £26,500 a year
- Part-time
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Quick apply
KERING EYEWEAR Senior Trade Marketing Manager UK, Nordics and Netherlands
Kering Eyewear —London
- Full-time
- English
- Analysis skills
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Optical Assistant Apprentice
Specsavers —London
- £9.50 an hour
- Weekend availability
- Customer service
- Travel
- Employee discount
- Sick pay
11d
Optical Manager
ASDA —London
- Part-time
- Management
- Customer service
- Patient care
- Store discount
- Annual leave
Full Time Optical Assistant
Braham Opticians —London
- £20,800 - £26,000 a year
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Quick apply
Practice Manager Dental
Colosseum Dental UK —London
- Monday to Friday
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- Employee assistance programme
- Employee discount
Quick apply
4d
Optical Assistant Apprenticeship
Hakim Group —Borough of Tonbridge and Malling
- £8 - £10 an hour
- Full-time
- Patient care
- Employee discount
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Boots —London
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Optical Associate

Cubitts KX Limited
London

Apply Now

Job details

Permanent
£13.85 an hour
7 days ago

Benefits

Cycle to work scheme
Season ticket loan

Qualifications

Customer communication
Minor repairs
Optical experience
Cleaning
Customer support
Customer interaction

Full job description

Optical Associate

40 million people wear spectacles in the UK alone, but the optical industry hasnt changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. Were going to change that, and build the worlds most innovative and customer-centric spectacles company.

The Role

To help us deliver on that ambition, were looking for an enthusiastic, customer-focused Optical Associate. Youll be at the heart of the customer experience - welcoming people into the store, guiding them through frame and lens choices, and bringing our brand, craft, and values to life. With a blend of technical expertise and warmth, youll help create memorable experiences for every customer while supporting the smooth, collaborative running of the store.

Your key responsibilities

Deliver exceptional service at every stage of the customer journey that is underpinned by our customer experience non-negotiables.
Communicate the Cubitts brand story, mission and values to enrich the customer experience.
Assist with frame and lens selection, offering expert product advice tailored to individual needs.
Accurately dispense prescription and non-prescription lenses, explaining lens options clearly and confidently.
Perform frame adjustments and basic repairs to ensure the perfect fit.
Introduce every customer to our Made to Measure service, bringing its craft and purpose to life.
Maintain a clean, organised store environment, ensuring displays and stock are well-presented.
Follow GDPR and patient confidentiality guidelines at all times, maintaining trust and professionalism.
Collaborate closely with your team and other departments, fostering a supportive and team-oriented environment.

What were looking for:

Someone who thrives in a customer-centric environment and takes pride in delivering outstanding service.
Genuine passion for spectacles, you are aligned to and inspired by our brand and values, excited to contribute to our mission.
Proactive self-starter with a positive attitude and the ability to take initiative.
Excellent communicator, confident in both written and verbal skills.
Highly organised, with a keen eye for detail and aesthetics.
Previous experience in a customer-facing role, optical experience is not essential but is a bonus.

Our Values

Pioneers

We try to improve things, by doing things better or more simply celebrating both innovation and failure.

Approaches situations with an innovative spirit
Uses initiative to get things done
Eager to learn and grow professionally (both vertically and horizontally)
Positive in the face of changes and challenges

Proud

We take pride in doing things properly, deeply committed to the highest standards with a relentless drive for consistency in quality and detail.

Takes pride in their work always and always strives to achieve the highest standards
Consistent in the quality and standard of their work
An inspiring team member who always goes above and beyond

For all

We treat everyone with the same warmth and respect, and without ego.

Humble and empathetic towards colleagues and customers
Prioritises shared goals over personal ones
Happy to step outside of their job description to support others
Communicates openly and honestly, listening to and respecting everyone's point of view
Recognises strengths in those around and finds ways to celebrate them

Benefits

Some nice things you'll get:

Complimentary spectacles, eye examinations and generous discounts
Option to buy and sell holiday
Paid time away for important moments in life
Annual season ticket loan
Cycle to work scheme
Life Assurance
Aviva workplace digicare+

Contract:

Hours: 32 hours per week, Monday-Sunday
Contract type: Permanent
Location: Cubitts Borough Market
Salary: £13.85 per hour
Job grade: Associate Level 1

At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.

We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.

Apply Now

Refine Your Search

optician jobs in brentwood, ess

Optical Associate

Retail Optical Assistant

Retail Optical Assistant

Dispensing Optician Assistant Manager

Contact Lens Assistant

Optical Assistant

Optical Lenses Category Sales Manager - UK East

Optical Assistant

Sales Assistant 40hrs - London

KERING EYEWEAR Senior Trade Marketing Manager UK, Nordics and Netherlands

Optical Assistant Apprentice

Optical Manager

Full Time Optical Assistant

Practice Manager Dental

Optical Assistant Apprenticeship

Flagship Store Manager – Opticians

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