Concierge Work, Jobs in Surrey (with Salaries)

Day Concierge
Rhodium RH-45- —London
- Full-time
- Management
- Customer service
- English
Quick apply
4d
Residential Concierge
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
7d
Night Residential Concierge - Elephant Park, The Wilderly, London
Savills Management Resources —London
- £32,000 a year
- 12 hour shift
- Front desk
- Computer skills
3d
Day Concierge
Rendall & Rittner —London
- £28,000 a year
- Full-time
- Front desk
- In-person
- Employee assistance programme
- Employee discount
Night Concierge - London, SE1
Encore —London
- £29,000 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Management
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Night Concierge
Nest LifeStyle Group —London
- £13 - £14 an hour
- Full-time
- Front desk
- Free parking
Quick apply
Night Concierge
Maybourne —West London
- Full-time
- English
- Hotel
- Annual leave
- Referral programme
Quick apply
Night Concierge
Rendall & Rittner —Wandsworth
- £27,000 - £29,000 a year
- Overtime
- Employee assistance programme
Concierge Security Officer
Anchor Group Services —London
- £14.80 an hour
- Night shift
- Front desk
- Guest services
- Employee assistance programme
12d
Concierge
Radisson Blu Hotel, London Mercer Street —London
- £28,121.60 a year
- Full-time
- English
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Concierge
Berkeley Group —Ascot
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
5d
Night Security and Concierge Officer
St Ermin's Operating UK Limited - Security —London
- £34,288 a year
- Weekend availability
- Hotel
- Employee discount
Quick apply
Head Concierge
The Royal Horseguards —London
- £45,000 a year
- Full-time
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
3h
Concierge Assistant
Rhodium RH-45- —London
- Full-time
- Customer service
- English
- Guest services
Quick apply
Night Concierge
Lee Baron —West London
- 12 hour shift
- Microsoft Word
- Computer literacy
- English
Quick apply
Assistant Chief Concierge
The Chancery Rosewood —London
- Full-time
- Hotel
- Training & development
- Leadership
- Employee discount
- Life insurance
Quick apply
1d
Residential Night Concierge - Aldgate, London, E1
Encore —London
- £28,500 - £30,000 a year
- Night shift
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Senior Concierge
One Aldwych —London
- £35,000 - £40,000 a year
- Overtime
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Night Concierge
Maybourne Hotel Group —West London
- Full-time
- English
- Hotel
- Annual leave
- Referral programme

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Day Concierge

Rhodium RH-45-
London

Quick apply

Job details

Full-time
4 days ago

Qualifications

Management
Stakeholder collaboration
Client engagement
Customer service
Arranging restaurant reservations
English
Housekeeping coordination
Organisational skills
Guest services
Guest services telephone call handling
Residential security
Team motivation leadership
Communication skills

Full job description

The Role

Day Concierge
4 days on 4 days off, 07:00 - 19:00

The Day Concierge will be the main point of contact for residents and guest arrivals at 100 George Street and the first port of call for estate assistance.

You will be responsible for the delivery of the highest levels of customer service to all residents and their guests at 100 George Street and it will be your duty to create memorable experiences. You will need to have a strong passion for delivering great service in a professional manner and be able to work well under pressure.

The Candidate:

Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador for 100 George Street.
Motivate colleagues to strive for and achieve success for the company.
Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors, working collaboratively to achieve overall business outcomes.
Take personal responsibility for understanding and following the company’s Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.
Work very closely with the Building Manager with the implementation of SOP manuals, policies, and procedures.
Work closely with the Building Manager and Housekeeping daily, providing resilience and cover for each other.
Develop strong relationships with residents.
Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Being alert and aware, with security of the building being a constant consideration, and alerting the team of any suspicious activity.
Manage all calls from residents and answer all emails in a timely fashion.
Manage all booking requests for communal facilities and manage the housekeeping teams to ensure rooms are prepped for use and cleaned afterwards
Organise any postal requirements on behalf of a resident
Build trustworthy, professional relationships with all residents and aim to exceed expectations when dealing with any lifestyle requests including transportation bookings, restaurant bookings, theatre bookings, chauffer service and dry cleaning requests
Reporting all incidents to the Building Manager in a timely professional manner. If during the weekend or the night, refer the incident to Rhodium’s out of hours email and line
Ensure reception area and common parts of 100 George Street remain pristine at all time

Requirements:

Previous experience within 5-star Hotel or super-prime residential, ideally for a minimum of 3 years
Must have good organisational skills, excellent communication skills and customer service skills, and good understanding of Health and Safety
Service driven, understand the importance of going the extra mile
Experience dealing with high-net-worth clients
Good knowledge of the central London area and surrounding local area
Strong list of contacts within the hospitality industry preferred
High standard of written and spoken English, additional language skills beneficial
Must be assertive, show initiative and have a very keen eye for detail
Efficient in multi-tasking in high pressure environments
Ability to communicate high end quality service and deliver bespoke service
Ability to build and develop positive working relationships
An interest in UHNW resident lifestyles
Enthusiastic and motivated to help internal and external partners
Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline
Eligible to work in the UK

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.

Quick apply

Refine Your Search

concierge jobs in surrey

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