It service manager Work, Jobs in Eydon (with Salaries)

Contract Services Manager
M Group —Warwick
- Continuous improvement
- Contracts
- Communication skills
- Employee discount
12d
Project Manager
Safran —Banbury
- Full-time
- Hybrid work
- Engineering
- Agile
14d
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Senior Network Engineer
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
- Flexible schedule
Quick apply
12d
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Systems Integration Manager
KION Group AG —Banbury
- Full-time
- Master's degree
- Travel
18h
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
7d
Apprentice - IT Service Desk Analyst
Value Retail —Bicester
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d
IS Analyst - Support
Booker Group —Wellingborough
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
5d
Information Security GRC Specialist
Motor Insurers' Bureau —Milton Keynes
- £67,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
2d
Senior Project Manager
M Group —Coventry
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Data Scientist
Billing Finance —Northampton
- £55,000 - £60,000 a year
- Hybrid work
- Machine learning
- Analytics
- Employee assistance programme
Project Manager, Data Solutions Specialist
National Grid —Warwick
- £43,000 - £53,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
Product Owner
National Grid —Warwick
- £55,000 - £65,000 a year
- Hybrid work
- Agile
- Leadership
- Communication skills
14h
Product Operations Manager
Kinetic Software —Milton Keynes
- £55,000 - £63,000 a year
- Hybrid work
- Agile
- AI
- Analytics
- Employee assistance programme
- Employee discount
Business Analyst - Transformation
Alliance Medical Ltd —Warwick
- Full-time
- Analysis skills
- Agile
- Communication skills
Quick apply
AI Architect
Joma Jewellery and Katie Loxton —Banbury
- Hybrid work
- AI
- Communication skills
- Work from home
- Employee discount
12h
Technology & Operations Risk Manager | S3 | Chief Information & Resilience Office | Multiple Locations
A01 Santander UK plc —Milton Keynes
- £64,000 - £96,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Senior Product Manager
Feather Grey Consulting —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Driving
- APIs
Quick apply
Project Manager
M Group —Coventry
- Communication skills
- Annual leave
- Employee assistance programme
1d

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Contract Services Manager

M Group -
Warwick

Apply Now

Job details

12 days ago

Benefits

Company pension
Employee discount

Qualifications

Document control
Contract management
ITIL Certification
Contract change control procedures
Stakeholder collaboration
Client engagement
Stakeholder liaison
IT service management
Continuous improvement
Continuous improvement cycles oversight
Customer relationship management
Relationship management
Contracts
Multidisciplinary collaboration
Root cause analysis
Communication skills
Contract administration

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Telent are looking for a Contracts Services Manager to join the Network Services team. This is an excellent opportunity to bring your IT / Networks Service Delivery Management experience into a challenging and rewarding role, working on a range of mission-critical contracts.

As the Contract Services Manager, you will have overall accountability for assigned contracts, ensuring delivery on time and within budget through effective engagement with internal and external stakeholders. You will build and maintain strong customer relationships, developing an in-depth understanding of customer IT and Network environments and their current and future challenges, while ensuring high levels of customer satisfaction.

What you’ll do:

You will be accountable for contract performance, ensuring all contractual SLAs and KPIs are met, working closely with Service Delivery Managers to identify root causes and corrective actions in line with continual service improvement
Oversee continual service improvement initiatives, delivering services in the most cost-effective way alongside Service Improvement Managers and stakeholders
Analyse complex data to identify trends, efficiencies and best working practices to drive process improvement
Produce and maintain business documentation in line with document control standards
You will work closely with Sales and Bid Managers, drawing on industry experience and product knowledge to maximise opportunities for additional revenue through new work streams and contract tenders.
Oversee contract changes and new mobilisations, ensuring agreed scope changes are captured via CCNs

Who you are:

You will have a background in managing IT / Network contracts and enjoy working in a customer-facing role. You will collaborate closely with technical teams, bid management and service delivery functions.

Key Requirements:

You will have strong financial, commercial and business acumen, with the ability to clearly articulate contract performance, risks and deliverables at senior and board-level reviews when required.
Excellent verbal and written communication skills
QEHS and contract document writing capability
ITIL Foundation
SC Security Clearance – UK resident and eligible to obtain
Excellent organisational and problem-solving skills

What we offer:

At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.

The additional benefits with this role:

Car Allowance
34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing Portal
Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We are guided by our values and behaviours:

Be Inclusive

Take Responsibility

Collaborate

Be Customer-focussed

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.

#TelentTS IND2

Apply Now

Refine Your Search

it service manager jobs in eydon

Contract Services Manager

Project Manager

Technical Operations Manager

Senior Network Engineer

Senior TechOps Generalist

Systems Integration Manager

IT Support Apprentice

Apprentice - IT Service Desk Analyst

IS Analyst - Support

Information Security GRC Specialist

Senior Project Manager

Data Scientist

Project Manager, Data Solutions Specialist

Product Owner

Product Operations Manager

Business Analyst - Transformation

AI Architect

Technology & Operations Risk Manager | S3 | Chief Information & Resilience Office | Multiple Locations

Senior Product Manager

Project Manager

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