1st line support engineer Work, Jobs in Hatfield (with Salaries)

Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
5d
Network & Infrastructure Engineer
Legends Global (Europe) —London
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
2nd Line IT Support Engineer
Cardonet —London
- Computer networking
- Communication skills
- Referral programme
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
Senior IT Engineer (Information Security Focus)
The Keyholding Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Data Analyst/Engineer
Chartered Insurance Institute —London
- Up to £75,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Senior IT Engineer
SCS Railways —London
- Continuous improvement
- Agile
- Communication skills
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
7d
Workplace Technology Engineer
Homeprotect —New Malden
- Hybrid work
- Analysis skills
- SharePoint
- Annual leave
- Employee assistance programme
8d

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1st line support engineer jobs near hatfield

Infrastructure Support Engineer

Waterstons Ltd -
London

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Job details

Full-time
£30,000 - £36,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Unlimited paid holidays
Employee assistance programme
Private medical insurance
Car scheme
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Client engagement
Computer hardware
IP networking
Communication skills

Full job description

Who you’ll be joining

We’re problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients.

We’re an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons.

Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people.

What You’ll Be Doing

You’ll be out on client sites working hands-on with infrastructure across a range of businesses, from professional services firms to manufacturers. Some days it’s setting up new starters and resolving desktop issues. Other days it’s working through infrastructure problems with support from the wider team.

You’ll gain exposure to a wide range of environments and challenges you wouldn’t typically see in a single in-house IT role. This is a great starting point for someone looking to build a long-term career in infrastructure.

We work with our clients to improve their IT environments by identifying risks, tightening security, and making systems work better. You’ll be part of the team making that happen, supported by experienced engineers.

This is a hands-on, client-facing role based from our London office, with regular time spent working directly on client sites.

Your Day-to-Day

Providing 1st and 2nd line technical support to client end users, diagnosing and resolving issues across hardware, software, and cloud services
Getting to know our clients’ environments, including their infrastructure, key applications, and how IT supports their business
Carrying out day-to-day systems administration including Active Directory, Microsoft 365, and basic Windows Server tasks
Supporting infrastructure projects such as deployments, upgrades, and migrations
Applying patches, following best practice, and identifying potential security risks
Documenting work clearly so the wider team can support client environments effectively
Continuing to develop technical skills through vendor training and hands-on experience

What we're looking for

If some (or most) of the following sound like you, we'd love to hear from you:

Around 1–2 years’ experience in IT support, whether on a helpdesk or in a junior systems role
Experience supporting end users in a professional environment
A working knowledge of Active Directory, Microsoft 365, and Windows desktop/server operating systems
Basic understanding of networking concepts such as DNS, DHCP, and TCP/IP
Comfortable troubleshooting hardware and software issues including PCs, laptops, printers, and peripherals
Experience working with a ticketing system in an ITIL-aligned environment
Clear and professional communication skills and confidence speaking with clients
Curious about technology and keen to continue developing your skills
Comfortable working in client environments and building relationships
Someone who takes ownership of problems and follows them through to resolution
Interested in building a long-term career in infrastructure

Nice to have

Exposure to infrastructure technologies such as VMware, AWS, Cisco, or similar platforms
Experience supporting Windows Server environments
Experience contributing to technical projects such as deployments, upgrades, or migrations

How We Take Care of You

As well as offering a competitive salary, we have an attractive benefits package including:

A healthy work life balance with flexible and agile working being the norm
Unlimited holiday allowance
EV car scheme (salary sacrifice)
Room to grow with supported development opportunities and sponsored training
Enhanced family policies
If you ever need it, company sick pay and life assurance
Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work

We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

Privacy Statement

Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.

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Refine Your Search

1st line support engineer jobs in hatfield

Infrastructure Support Engineer

2nd Line Service Desk Engineer Level 2.

Network & Infrastructure Engineer

IT Support Engineer

Service Desk Engineer [Desk & Field]

Desktop Support Engineer

Infrastructure Support Engineer

2nd Line IT Support Engineer

Customer Service Engineer

1st Line IT Support and Provisioning Engineer (TechBar)

Technical Engineer - 2nd Line

2nd Line IT Engineer

Senior IT Engineer (Information Security Focus)

Financial Markets Infrastructure Services - Technical Analyst

Data Analyst/Engineer

Field Services Engineer

Senior IT Engineer

IT Support Technician

Senior Application Support Engineer

Workplace Technology Engineer

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