Delivery manager Work, Jobs in Cardiff, Wls (with Salaries)

Service Delivery Lead - Wales - Our Future Health Programme
Xyla Services —Caerphilly
- £31 - £40 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
Email Operations Manager
PorqueMail Digital Communications Ltd. —Bristol
- £45,000 - £58,000 a year
- Full-time
- Bachelor's degree
- Team management
- In-person
- Health & wellbeing programme
Quick apply
7h
Branch Manager
Travis Perkins —Newport
- Weekend availability
- Customer service
- Mentoring
- Training & development
- Employee discount
13d
Product Delivery Manager - PCS
Baker Hughes —Nailsea
- PMP
- Engineering
- Bachelor's degree
- Flexible schedule
- Life insurance
Sales and Key Account Manager
JMC Aviation —Saint Athan
- Business development
- Continuous improvement
- No degree
- Annual leave
14d
New Business Account Manager
ROCK Professional Services —Bridgend
- £30,000 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Annual leave
- Employee assistance programme
Internal Sales Team Leader (B2B)
M Barnwell Services —Clevedon
- £28,500 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Business development
- Free parking
Quick apply
5d
Store Manager – Cruise Retail
Harding+ —Avonmouth
- £50,000 a year
- Full-time
- Guest services
- Retail management
- Leadership
Quick apply
Night Manager
ASDA —Ebbw Vale
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Deputy Manager
Jollyes Pets —Newport
- £28,038 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
Quick apply
4d
Sales Manager
The Pallet Network —Bristol
- Full-time
- Hybrid work
- CRM software
- Business development
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Sales Director
Willis Lease Finance Corporation —Bridgend
- CRM software
- Business development
- Travel
Operations Team Leader
Gt logistix Storage And Distribution Ltd —Avonmouth
- From £25,436.80 a year
- Weekend availability
- Continuous improvement
- Team management
- In-person
- Free parking
Quick apply
Replenishment Manager
B&M Retail —Burnham-on-Sea
- £27,873 a year
- Weekend availability
- Leadership
- Employee discount
11d
HVAC Delivery Lead – CON50268
Altrad —Bridgwater
- Engineering
- HVAC
Quick apply
Trainee Store Manager
Deichmann —Cwmbran
- £30,500 a year
- Full-time
- Customer service
- Merchandising
- Driving
Trading Team Manager
B&Q —Bristol
- £34,031.94 - £37,031.94 a year
- Part-time
- Customer service
- Team management
- Retail management
- Annual leave
- Employee assistance programme
Deputy Manager
Flying Tiger Copenhagen —Cribbs Causeway
- Retail management
- Leadership
- Communication skills
Head of Corporate
Dick Lovett —Bristol
- Customer service
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Mare - Store Manager
Deichmann —Weston-super-Mare
- £32,500 a year
- Full-time
- Customer service
- Merchandising
- Recruiting

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Service Delivery Lead - Wales - Our Future Health Programme

Xyla Services
Caerphilly

Quick apply

Job details

Part-time | Full-time
£31 - £40 an hour

Qualifications

Collaborate with healthcare professionals
Stakeholder engagement
Phlebotomy
Customer service
Stakeholder liaison
BLS Certification
Incident Reporting
Infection prevention & control
Patient service
Performance management
HCPC
Blood pressure monitoring
Continuous improvement
Healthcare service transformation
Clinical audit participation
Clinical audit
Incident Investigation
Infection prevention and control standards
Clinical compliance monitoring
Venepuncture
Clinical quality improvement projects
Risk assessment
Leadership
Team motivation leadership
Communication skills
Team management in senior healthcare role
NMC
Rota coordination

Full job description

Service Delivery Lead (SDL) – Healthcare
Multiple Locations Across Wales & North West England

Employer: Xyla – Our Future Health Programme

Role Type: Mobile Sites

Salary: Hourly Rate

Monday to Friday - £31

Sunday - £40

Hours: Full time and part time hours available, flexible working required. Based around your availability.

Shift times:

Monday to Friday - 7:50am until 6:10pm

Sunday - 10:55am until 3:55pm

Travel: Required between local sites

About Xyla & Our Future Health
Xyla are elective care delivery partners, providing healthcare services and operational support to the NHS across the UK. We also collaborate with organisations such as Our Future Health, a registered charity working in partnership with the NHS to deliver the UK's largest ever health research programme.
Our Future Health aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions, including cancer, dementia, heart disease, arthritis, diabetes, and stroke.
Our mobile clinics operate across England, Wales, Scotland, and Northern Ireland, delivering accessible, participant centred services to adults aged 18+ from all backgrounds and communities.

The Role
We are recruiting experienced nurses or healthcare professionals to join the Our Future Health programme as Service Delivery Leads (SDLs).
This is a critical on site clinical and operational leadership role within each mobile clinic, mirroring the service delivery models used across Xyla Elective Care's NHS contracts. The SDL acts as the first point of escalation for all on site operational and clinical queries, ensuring safe, efficient, and high quality service delivery.
You will provide strong clinical leadership, ensure effective participant flow, and support the delivery of continuous quality improvements informed by service feedback, audits, and incident investigations. The role also plays a key part in implementing clinical modernisations and pathway improvements to enhance the participant experience.

Key Responsibilities
Clinical & Operational Leadership

Provide visible, confident clinical leadership within mobile clinic settings.
Act as the first point of escalation for all on site clinical, operational, and staffing issues.
Lead and coordinate daily clinic operations, ensuring safe and efficient participant flow.
Provide additional capacity and oversight during busy periods, staff breaks, or staffing gaps.
Act as the lead responder in emergency situations, including vasovagal episodes.

Clinical Oversight & Direct Support

Support HCAs and Phlebotomists with participant measurements, including height, weight, blood pressure, and blood collection.
Competently take over venepuncture where two unsuccessful attempts have been made, ensuring participant reassurance, consent, and comfort.
Ensure all clinical activity is delivered in line with SOPs, clinical protocols, and governance frameworks.

Team Leadership & Workforce Management

Lead and coordinate mobile clinic staffing rotas, escalating any gaps or challenges to the Service Manager.
Support, motivate, and develop multidisciplinary teams through visible, supportive leadership.
Offer real time guidance, advice, and operational support to frontline staff.
Communicate effectively with staff at all levels, participants, and site visitors.

Quality, Safety & Governance

Maintain strong oversight of quality standards, KPIs, infection prevention and control, and risk management.
Ensure incidents, near misses, complaints, and accidents are reported via InPhase.
Contribute to investigations, audits, service reviews, and learning processes.
Support the implementation of learning outcomes and continuous quality improvements.

Service Development & Improvement

Provide structured service feedback to the Service Manager and Contract Director.
Identify and advise on challenges relating to participant flow, staffing, skill mix, and pathways.
Conduct site assessments and advise on safety, clinical effectiveness, policies, procedures, and participant experience.

Education, Training & Professional Practice

Support governance, quality improvement, and staff training activities in collaboration with the Service Manager.
Lead by example with strong attention to detail and professional standards.
Maintain ongoing CPD and ensure practice remains evidence based and compliant.

Participant Experience

Uphold exceptional customer service standards at all times.
Create a welcoming, professional, and supportive environment for every participant.
Communicate clearly, manage expectations, resolve concerns promptly, and ensure participants feel respected, informed, and cared for throughout their visit.

Essential Experience & Qualifications

NMC or HCPC registration.
Evidence of substantial CPD in clinically relevant subjects.
Experience working in an outpatient or similar clinical environment.
Leadership or Team Lead experience within the NHS or a comparable healthcare setting.
Minimum 12 months' phlebotomy experience with demonstrated subject matter expertise in venepuncture.
Basic Life Support training (ILS/ALS desirable).
Proven ability to manage, motivate, support, and develop teams.
Strong understanding of governance, quality standards, KPIs, risk assessment, incident reporting, and IPC.
Excellent communication and leadership skills.
Highly motivated and comfortable working in a fast paced, mobile service environment.

Desirable Experience

Flexibility and willingness to travel between mobile clinic locations.
First Aid training.
Track record of effective performance management.
Strong influencing and stakeholder engagement skills.

Why Join Xyla & Our Future Health?

Be part of a nationally significant health research programme.
Play a key role in shaping high quality, participant centred services.
Work in a varied, autonomous, and impactful leadership role.
Opportunity to influence service design, quality improvement, and patient experience at scale.

Interested?
Apply now or get in touch to discuss location alignment and coverage areas.
[email protected]
0207 8414 737, option 1

Quick apply

Refine Your Search

delivery manager jobs in cardiff, wls

Service Delivery Lead - Wales - Our Future Health Programme

Email Operations Manager

Branch Manager

Product Delivery Manager - PCS

Sales and Key Account Manager

New Business Account Manager

Internal Sales Team Leader (B2B)

Store Manager – Cruise Retail

Night Manager

Deputy Manager

Sales Manager

Sales Director

Operations Team Leader

Replenishment Manager

HVAC Delivery Lead – CON50268

Trainee Store Manager

Trading Team Manager

Deputy Manager

Head of Corporate

Mare - Store Manager

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