Mobile security engineer Work, Jobs in Failsworth (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Digital Communications Engineer
GMCA —Manchester
- £39,152 - £42,839 a year
- Hybrid work
- No degree
- Mentoring
2d
Internal IT Technician
Datel —Warrington
- Communication skills
iOS Engineer
Starling —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Highways Delivery Lead
BakerHicks —Manchester
- Hybrid work
- Engineering
- Budgeting
- Communication skills
- Annual leave
Quick apply
Applications Engineer II
Booker Group —Eccles
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Principal Project Engineer - Civil & Structural Power
BakerHicks —Manchester
- Hybrid work
- Civil engineering
- Engineering
- Mentoring
- Annual leave
Quick apply
Senior Automation Engineer
Gamma —Manchester
- Full-time
- Computer Science
- Engineering
- Machine learning
- Annual leave
- Employee discount
Quick apply
IOS Developer - Manchester,UK
Capgemini Sogeti —Manchester
- Hybrid work
- Mentoring
- Banking
Multi-skilled Electrical Facilities Engineer
iomart —Manchester
- Full-time
- Computer literacy
- Communication skills
- Annual leave
Principal Mechanical Engineer - Building Services
BakerHicks —Manchester
- Hybrid work
- HVAC
- Communication skills
- Annual leave
Quick apply
Lead Software Engineer – Payments
OrderYOYO —Manchester
- Remote
- Team management
- Mentoring
- Restaurant
Quick apply
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- In-person
- Communication skills
- Annual leave
- Employee discount
Principal Engineer
CreateFuture —Manchester
- Hybrid work
- Travel
- Mentoring
- In-person
Quick apply
Senior Software Engineer - Payments
OrderYOYO —Manchester
- Remote
- Mentoring
- Restaurant
Quick apply
IOS Developer - Manchester,UK
Capgemini —Manchester
- Hybrid work
- Mentoring
- Banking
Principal Structural Engineer
BakerHicks —Manchester
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick apply
Associate Engineer - Mechanical Building Services
BakerHicks —Manchester
- Hybrid work
- Business development
- Team management
- HVAC
- Annual leave
Quick apply
Software Engineer
Gamma —Manchester
- Full-time
- No experience needed
- AWS
- Mentoring
- Annual leave
- Employee discount
Quick apply
1d

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End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

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Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
TCP
Incident queue management
Ticket management
Windows
Bachelor's degree
Remote access software
Technical support incident logging
Mobile device management
Organisational skills
ServiceNow
IP networking
Customer support
VMWare
Customer interaction
IT incident logging
Root cause analysis
Communication skills
Microsoft Azure
Active Directory
Intune
Mobile devices
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

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Refine Your Search

mobile security engineer jobs in failsworth

End User Support Engineer I

IT Support Engineer

Digital Communications Engineer

Internal IT Technician

iOS Engineer

Highways Delivery Lead

Applications Engineer II

Principal Project Engineer - Civil & Structural Power

Senior Automation Engineer

IOS Developer - Manchester,UK

Multi-skilled Electrical Facilities Engineer

Principal Mechanical Engineer - Building Services

Lead Software Engineer – Payments

IT Cloud Engineer

Principal Engineer

Senior Software Engineer - Payments

IOS Developer - Manchester,UK

Principal Structural Engineer

Associate Engineer - Mechanical Building Services

Software Engineer

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