Program director Work, Jobs in Gravenhurst, Bdf (with Salaries)

Business Operations Manager
Megagen Implants —Luton
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee assistance programme
Quick apply
Technical Project / Delivery Manager
Delphi Care Solutions —Stevenage
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Work from home
Quick apply
1d
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
2d
Senior Director, Statistical Programming
Bicycle Therapeutics —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
SHE Advisor
Mick George Ltd —Huntingdon
- Full-time
- Databases
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
1d
Performance Manager
Operose Health —Amersham
- Full-time
- Management
- Travel
- Analytics
- Annual leave
Quick apply
Director, Medical Safety Scientist
Jazz Pharmaceuticals —Cambridge
- Remote
- Management
- Doctoral degree
- Windows
- Annual leave
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Cambridge
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
7d
AIOps Lead
M-KOPA —Cambridge
- Full-time
- Remote
- AI
- Leadership
8d
Facilities & IT Coordinator
EF (Education First) —Cambridge
- Full-time
- Customer service
- Organisational skills
- School
- Employee assistance programme
Marella Cruises | Entertainment Technician
RWS Global —Milton Keynes
- Maintenance
- Resort
Senior Employee Relations Partner
Cytiva —Amersham
- Full-time
- Travel
- Annual leave
1d
Operations Manager
Normec UK —Watford
- Monday to Friday
- Continuous improvement
- Team management
- No degree
- Free parking
- Employee assistance programme
Global & Priority Markets Customer Engagement Director
AstraZeneca —Cambridge
- CRM software
- Bachelor's degree
- AI
2d
Financial Analyst - Letchworth, UK
NORTHLAND CONTROLS LIMITED —Letchworth
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
14d
Project Director - Controls Analytics
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Business development
- Leadership
Director of Enterprise Architecture - Remote UK
Abcam —Amersham
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Annual leave
Cost Management Director
AECOM —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Business development
- Bachelor's degree
Global Medical Affairs Associate Director - Metabolic & Dermato-Oncology
Recordati —Hemel Hempstead
- Full-time
- Hybrid work
- English
- Quality control
- Travel
Property Development Construction Director
NBCUniversal —Bedford
- Full-time
- Management
- Engineering
- Microsoft Office

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program director jobs near gravenhurst, bdf

Business Operations Manager

Megagen Implants
Luton

Quick apply

Job details

Full-time

Benefits

Employee assistance programme
Private medical insurance

Qualifications

Document control
Defect resolution root cause analysis
Dashboard visualisation
Operations management
Credit note processing
Returns processing
Stock ordering
Packing
Customer service
Stock checks
Coaching
Warehouse management system
Shopify
E-commerce
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer loyalty building
Operational strategy development
Physical stocktaking
Change leadership
Software testing
Stocking
Management reporting
Supply chain warehousing
Training & development
Stock replenishment
Root cause analysis
Microsoft Dynamics 365 Business Central
Picking & packing
Stocktaking
Stock coordination
Leadership
Communication skills
Supply chain customer service
Functional quality control testing
Stock verification
Rota coordination
Distribution operations team management

Full job description

The Operations Manager owns the day-to-day running of the office and back-office operation. Reporting to the Operations Director, the role is responsible for delivering the implementation of ongoing projetcs (customer platform, loyalty program, returns process, etc), mapping and standardising all core operational processes, and embedding a measurable customer-service culture through clearly defined KPIs. This is a hands-on leadership role for someone who can both design better ways of working and make sure they happen consistently, day after day.

Requirements

1. Systems implementation — Business Central, Microsoft Customer Service, Sana Cloud, Shopify, Tasklet Warehouse Management system.

Lead the business-side implementation and roll-out of the Sana e-commerce platform, working with the Operations Director, internal teams and external vendors.
Coordinate user acceptance testing of the standard implementation and, subsequently, agreed customisations; document test scripts, log issues and track them through to resolution.
Ensure Sana and Dynamics 365 Business Central work together correctly across orders, pricing, stock and customer data.
Act as the operational point of contact for system vendors and the internal IT function, and drive adoption and training across the team once live.

2. Process analysis & standardisation

Map, document and continuously improve all core operational processes, producing clear standard operating procedures (SOPs) that the team can follow consistently.
Review existing workflows to remove duplication, reduce errors and improve speed, with particular focus on the order-to-delivery cycle.
Establish version-controlled documentation so procedures stay current as systems and the business change.

3. Order fulfilment, shipments & returns

Oversee accurate and timely order processing, picking, packing and dispatch in line with customer expectations and carrier commitments.
Own the returns process end to end — authorisation, inspection, restocking or disposal, credit notes and root-cause analysis — ensuring it is fast for the customer and properly controlled for the business.
Manage relationships with couriers and logistics partners, monitoring service levels, delivery performance and cost.

4. Inventory & stock control

Own stock accuracy, including routine cycle counts and periodic full stock-takes, and reconcile variances with clear corrective action.
Manage stock levels, reorder points and ageing to balance availability against capital tied up in inventory.
Ensure correct handling of lot/batch numbers and expiry dates for medical-device and biological products, supporting full traceability and any recall or quarantine requirements.

5. Customer service & KPI management

Define, implement and own customer-service KPIs — for example response and resolution times, order accuracy, on-time dispatch, return rates and customer satisfaction.
Build clear reporting and dashboards so performance is visible, and review metrics regularly with the team and the Operations Director.
Use the data to identify trends, set improvement targets and hold the team accountable to agreed service standards.
Resolve escalated customer issues promptly and use them as a source of process improvement.

6. Team leadership & people management

Lead, support and develop the office operations team, setting clear expectations and providing regular feedback, coaching and training.
Manage day-to-day workload, rotas and cover to keep service levels consistent.
Foster a culture of accountability, continuous improvement and strong cross-team communication, particularly with the sales and warehouse functions.

7. Compliance & quality

Ensure operational activities comply with relevant medical-device, health-and-safety and data-protection requirements.
Maintain accurate operational records and support internal and external audits.

Benefits

Private Healthcare Plan
Training & Development
Employee Assistance Programme - Counseling

Quick apply

Refine Your Search

program director jobs in gravenhurst, bdf

Business Operations Manager

Technical Project / Delivery Manager

Laboratory Analyst - Dose Analysis

Senior Director, Statistical Programming

SHE Advisor

Performance Manager

Director, Medical Safety Scientist

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

AIOps Lead

Facilities & IT Coordinator

Marella Cruises | Entertainment Technician

Senior Employee Relations Partner

Operations Manager

Global & Priority Markets Customer Engagement Director

Financial Analyst - Letchworth, UK

Project Director - Controls Analytics

Director of Enterprise Architecture - Remote UK

Cost Management Director

Global Medical Affairs Associate Director - Metabolic & Dermato-Oncology

Property Development Construction Director

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