Support analyst Work, Jobs in Whitchurch, Crf (with Salaries)

Head of AI & Analytics
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Leadership
- Annual leave
- Flexible schedule
Technology and Data Risk Analyst
LegalAndGeneral —Cardiff
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8d
Performance Analyst
Scrumconnect Consulting —Bridgend
- £50,000 - £55,000 a year
- Communication skills
Senior Statistical Officer
Government Statistical Service —Newport
- £43,644 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
Systems Analyst I
Thermo Fisher Scientific —Newport
- Full-time
- Customer service
- English
- Databases
Commercial Finance Analyst
PHSGroup —Caerphilly
- Data analysis skills
- Analysis skills
- Free parking
- Employee discount
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Computer Science
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Communication skills
Impact Analyst
North Somerset Council —North Somerset
- £35,412 - £38,220 a year
- Part-time
- Hybrid work
- Analysis skills
- Annual leave
14d
Senior Business Analyst
Maritime and Coastguard Agency —Cardiff
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Agile
- Annual leave
- Employee assistance programme
9d
Analyst, Personal Independence, Quality Risk and Security (QRS) Services
Deloitte —Cardiff
- Hybrid work
- Computer literacy
- No experience needed
- Analysis skills
8d
Operational Excellence Analyst
General Dynamics Land Systems UK —Pentrebach
- £32,800 - £41,000 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
Technology and Data Risk Analyst
Legal & General Investment Management —Cardiff
- Data analysis skills
- Organisational skills
- Communication skills
- Employee discount
8d
MBA Future Leaders Programme - International Pricing Manager
Admiral —Cardiff
- Hybrid work
- Spanish
- Data analysis skills
- Master's degree
- Annual leave
2d
IAM Analyst
Starling —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Scripting
- Annual leave
- Employee discount
Quick apply
Senior Data Analyst
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Flexible schedule
5d
Data Engineer
United Welsh —Caerphilly
- £46,710 a year
- Full-time
- Azure
- Continuous improvement
- Agile
6d
Senior Data Quality Analyst
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
5d
Information Security Analyst - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Pricing Analyst
Admiral —Cardiff
- Continuous improvement
- Mentoring
- Annual leave

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Head of AI & Analytics

OFGEM -
Cardiff

Apply Now

Job details

Permanent | Full-time
£63,443 - £86,547 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Presentation skills
Data analytics
Data science
AI
Leadership

Full job description

Details

Reference number

467950

Salary

£63,443 - £86,547

National £63,443-80,425, London £67,975-86,547

Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 6

Ofgem Level 3

Contract type

Permanent

Business area

OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS]

Type of role

Digital
Information Technology

Working pattern

Flexible working, Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Successful candidates may be based in any of our office locations Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

Job summary

The UK energy system is changing at pace. Decarbonisation, affordability, energy security and consumer protection are creating complex choices that depend on better use of data, analytics and AI. At Ofgem, this role offers the opportunity to apply those capabilities to problems that matter nationally, helping shape a fairer, more secure and sustainable energy future.

Ofgem is on a significant transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are building a modern data and AI capability to support better decision-making and improved outcomes. This includes growing our data science and analytics functions, embedding AI into services and ensuring that data-driven insight underpins organisational strategy.

As Head of AI and Analytics, you will lead and shape Ofgems data science and analytics capability. You will be responsible for setting direction, building teams and ensuring that AI and analytics deliver measurable value across the organisation. You will champion the use of data science, working closely with stakeholders to identify opportunities where advanced analytics and AI can support regulatory and operational priorities.

This is a senior, high-impact leadership role requiring deep expertise in data science and analytics, combined with strong strategic thinking and stakeholder engagement. You will define how Ofgem uses AI and data insight to drive better outcomes, ensuring that innovation is balanced with strong governance and ethical practice.

SC is required for this role. Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK Before applying, ensure you can achieve and maintain SC clearance.

Job description

You will be responsible for:

Leading the organisations AI, data science and analytics capability, setting direction, standards and best practice across the community.
Building and developing high-performing teams of data scientists and analysts, including mentoring senior specialists and growing organisational capability.
Identifying and shaping opportunities for AI and advanced analytics, ensuring they deliver meaningful business value and support organisational priorities.
Overseeing the development and deployment of data science solutions, including models, dashboards and analytical products.
Championing the responsible and ethical use of data and AI, ensuring compliance with relevant standards and fostering a strong data ethics culture.
Working with senior stakeholders to understand business needs and translate them into data-driven solutions and insights.
Managing resources, budgets and external partnerships to support the successful delivery of AI and analytics initiatives.
Contributing to the wider data and AI strategy, working collaboratively with platform, engineering and governance teams.
Promoting a culture of experimentation, iteration and continuous learning across the data science and analytics function.
Staying at the forefront of emerging AI and analytics techniques, ensuring Ofgem continues to innovate and evolve its capabilities.
Ensuring analytical and AI products are adopted into real workflows, with clear ownership, measurable benefits and appropriate controls.

We are looking for:

A credible, strategic and technically strong leader who can operate effectively across data science, analytics and organisational transformation. You will bring deep expertise in AI and analytics, alongside the ability to influence at senior levels and drive meaningful impact.

You may come from a data science, analytics or AI leadership background, but you will demonstrate:

Extensive experience designing, developing and embedding data science and AI solutions that deliver business value
Strong leadership experience, building and developing high-performing data science or analytics teams
Deep expertise in AI and analytics tools and techniques, including platforms such as Python, Azure Machine Learning, SQL and Power BI
Strong understanding of data ethics, privacy and responsible AI practices
Proven ability to identify opportunities and translate them into scalable, impactful solutions

Experience in product delivery, government or regulated environments, and familiarity with AI and data challenges in complex organisations would be beneficial.

This is a chance to shape a capability that will influence how Ofgem regulates, operates and makes decisions in the years ahead. If you want to use AI and analytics on complex public-interest problems, build teams and standards from the ground up, and help turn ambition into practical delivery, this role offers a distinctive opportunity

Person specification

Essential Criteria

Extensive expertise in designing, developing and embedding data science solutions that enable organisations to achieve their goals and deliver business impact. (Lead Criteria)
Extensive expertise using a variety of AI and data science tools and techniques, particularly those used at OFGEM (Python, Azure Machine Learning, Azure Foundry, Copilot Studio, SQL, Power BI) (Lead Criteria)
Proven experience of identifying and creating opportunities to deliver data science and AI products.
Extensive expertise of data ethics and privacy matters and having contributed to the continuous improvement of an ethical framework and culture.
Demonstrable evidence of contributing to building data science capability

Desirable Criteria

Demonstrable understanding and experience of AI or Data product delivery, and effective decision-making on priorities.

Behaviours

We'll assess you against these behaviours during the selection process:

Seeing the Big Picture
Making Effective Decisions
Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.

Benefits

Alongside your salary of £63,443, OFGEM contributes £18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Amber Shankland
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Apply Now

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Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information