Technical support Work, Jobs in Clowne, Dby (with Salaries)

Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Communication skills
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
Systems Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Time management
Quick apply
9d
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
7d
Associate System Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
9d
IT Support & Projects Technician
Oliver King Consulting Limited —Sheffield
- Up to £30,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
6d
Interim Technical Support - 6 month contract
Natural Innovations —Beeston
- Temporary
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
Technical Support Team Leader
Mid-Devon District Council —Phoenix
- £31,537 - £34,434 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
1h
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
IT Hardware Technician
Chaps IT Recycling LTD —Sheffield
- £26,000 - £28,000 a year
- Overtime
- CRM software
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
7d
IT Support and Field Technician
Kisimul —Lincoln
- £35,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Customer service
- Computer literacy
- Travel
- Employee assistance programme
- Gym membership

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Systems Support (Occupational Health)

Tetra Tech -
Mansfield Woodhouse

Apply Now

Job details

Temporary | Full-time | Fixed term contract

Qualifications

Crystal Reports
Customer service call handling
System administration
Inbound customer enquiry call handling
Incident queue management
Ticket management
SSRS
Occupational health
Customer support
Communication skills
Help desk

Full job description

Systems Support (Occupational Health)

Occupational Health Systems Support

Keep Tetra Tech’s occupational health systems running smoothly for UK colleagues, clients and portal users.

Purpose and Scope of the Role

This 12-month fixed term contract role sits within the eHealth Support Team, providing first line support for all Occupational Health Systems both internal & client facing. You will manage queries through FreshService, email and phone, resolving issues or escalating internally or to software providers when required.

You will support occupational health staff, internal teams, external clients and suppliers, while maintaining system data, user access, portal configuration, guidance notes and training records. The role also includes system testing, data analysis support, client demonstrations and project activity that improves service delivery, compliance and user experience.

Your Impact in this Position

In the short term, you will help deliver accurate support that meets SLAs and keeps services running effectively, logging all tickets. As your knowledge develops, you will contribute to system upgrades/improvements, data quality, audit and training delivery including creating and updating guidance documents.

Longer term, this role offers scope to build expertise in occupational health systems, data analysis, reporting tools, project delivery and team coordination, supported by development planning and clear career pathways.

Core Capabilities

Customer-Focused Technical Support

Provide first line support, prioritising tickets effectively and delivering clear, professional communication to internal and external users.

Systems Administration and Configuration

Maintain users, client organisations, portal access, system data and configuration changes with accuracy, confidentiality and data security within Clinical Governance guidelines.

Communication and Training

Deliver user training, portal demonstrations and written guidance for colleagues, clients, software providers and prospective clients.

Process, Quality and Improvement

Follow procedures, support KPI performance, test upgrades, run regular audits, identify inconsistencies and contribute to improved systems and reporting.

Prioritisation and Collaboration

Manage your own workload, support team priorities and work independently or collaboratively in a changing systems environment.

Skills, Qualifications and Experience

You will need strong IT skills, proven administrative capability, excellent written and verbal communication, and a professional customer service approach. Experience in an IT helpdesk, occupational health systems or support desk environment would be advantageous. An understanding of data protection, confidentiality and information security is essential.

Desirable experience includes eOPAS, G2, SQL, SSRS, Power BI, Data Explorers, Crystal Reports or similar tools, data analysis, system implementation, configuration and administration. Project management, prioritising team workloads and commercial awareness through prospective client support or identifying chargeable activity would be beneficial.

Work Patterns and Location

This is a hybrid role with 2 days per week expected in our Mansfield office. Remote working can be considered for this temporary role. 37.5 hours per week, 9:00am to 5:00pm. 12-month fixed term contract, with the possibility of extension thereafter. #LI-SY1 #LI-REMOTE #LI-HYBRID #OCCUPATIONALHEALTH

Why join Tetra Tech?
Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity.

We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems.

In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role.

Apply Now

Refine Your Search

technical support jobs in clowne, dby

Systems Support (Occupational Health)

IT Support Technician

Systems Engineer

1st Line Support Analyst

Associate System Administrator

Systems Administrator

IT Support & Projects Technician

Interim Technical Support - 6 month contract

ICT Technician

Complex Product Support Associate

IT Support & Administration Engineer

Technical Support Team Leader

2nd Line Support Analyst

IT Hardware Technician

IT Support Manager

Dropbox Hypercare - IT Service Support Agent

Service Desk Analyst

IT Support and Field Technician

1st-2nd Line IT Support Engineer

Doors engineer, Technical support

I want to receive the latest job alerts for technical support in clowne, dby

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