Technical support Work, Jobs in Aylestone, Lec (with Salaries)

IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
8d
Interim Technical Support - 6 month contract
Natural Innovations —Beeston
- Temporary
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
Technical Support Engineer
Microlise —Nottingham
- £30,000 a year
- Communication skills
- Employee assistance programme
1h
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Customer service
- Computer literacy
- Travel
- Employee assistance programme
- Gym membership
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
3d
ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
9d
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
3d
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
IT Support Apprentice
QA Apprenticeships —Coventry
- £19,000 a year
- Full-time
- Computer networking
- Annual leave
7h
Trainer (NHS role)
NHS Professionals —Coventry
- £18 - £21 an hour
- Temporary
- Hybrid work
- IT
- In-person
- Teaching
- Annual leave
- Flexitime
Quick apply
9d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- CAD
- Engineering
- In-person
- Annual leave
- Employee assistance programme
Revenue Systems Enablement Partner
Ideagen —Nottingham
- Salesforce
- AI
- Communication skills
Application Specialist
MHR INTERNATIONAL UK LIMITED —Ruddington
- Continuous improvement
- Communication skills
- Employee discount
- Referral programme
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Analysis skills
- Agile
- Communication skills
- Life insurance
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel

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IT Support Assistant

ID Logistics & Transport Ltd -
Rugby

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Qualifications

Technical troubleshooting
Incident management
Computer literacy
User account provisioning
Ticket management
Incident documentation
Maintenance
Warehouse management system
Microsoft Office Suite
User account management
Service restoration
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Warehouse experience
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Communication skills
Time management

Full job description

Join ID Logistics as our next IT Support Assistant and help power the technology behind our fast‑growing, innovative logistics operations.

About You:

We are looking for someone with solid technical know‑how, great problem-solving skills, and a real enthusiasm for helping people. As our IT Support Assistant, you will be the go‑to person for resolving hardware and software issues, supporting colleagues across the business, and keeping our technology running smoothly alongside your IT Manager and team.

Key Responsibilities:

Provide first‑line support for hardware, software, and network issues, ensuring fast and effective resolutions.
Log, track, and manage incidents through the ticketing system, escalating when needed.
Support the setup, installation, and maintenance of IT equipment and systems.
Troubleshoot issues across operating systems, applications, networks, and hardware.
Assist with onboarding new employees, setting up devices, accounts, and access.
Support system updates, patches, and routine maintenance.
Keep technical documentation, procedures, and troubleshooting records up to date.
Maintain accurate hardware and software inventory records.
Support IT security processes, including account management and MFA.
Collaborate with the wider IT team on projects and long‑term improvements.
Deliver excellent customer service with a friendly, professional, and proactive approach.

Skills and Experience:

Previous experience in an IT support role, ideally within a warehouse, logistics, or fast‑paced operational environment.
Strong understanding of basic IT troubleshooting, including hardware, software, networks, and peripheral devices.
Experience supporting warehouse technologies such as handheld scanners, label printers, RF devices, and Warehouse Management Systems (WMS).
Ability to diagnose and resolve first‑line issues quickly to minimise operational downtime.
Good knowledge of Microsoft Office, Windows operating systems, and common business applications.
Strong communication skills, able to support both technical and non‑technical colleagues in a clear, patient way.
Excellent organisational and time‑management skills, with the ability to prioritise tasks based on operational impact.
High attention to detail when logging incidents, updating records, and completing documentation.
Familiarity with IT ticketing systems and following escalation procedures.
Ability to work independently, use initiative, and remain calm when responding to urgent operational issues.
A proactive, customer‑focused attitude, with a commitment to supporting smooth warehouse operations.

About Us:

ID Logistics is an international contract logistics group with a presence in 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with over 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterised by offers involving a high level of technology.

We have been growing for 25 years, with an ethos of everyone being united and where innovation is constant. We have a demanding job to do, and we must move fast while being rigorous and precise.

We launched our first UK branch in June 2023, our 2nd in August 2025, our 3rd in May 2026 and we are now onto site number 4!

Operational excellence is one of the founding values of ID Logistics and each employee contributes to it: all your ideas, we will listen to them, and all your past experiences will enrich us.

So come develop your IDeas on the job in our new site in Rugby!

This is a full‑time, on‑site role, in our new site Rugby.

Please note we may review and progress applications ahead of the closing date.

We are not looking for agency support currently

Quick apply

Refine Your Search

technical support jobs in aylestone, lec

IT Support Assistant

Senior IT Support Engineer

Interim Technical Support - 6 month contract

IT Support & Administration Engineer

Technical Support Engineer

IT Support Manager

Doors engineer, Technical support

2nd Line Technical Analyst

ICT Service Delivery Manager

Senior End User Support Technician

IT Apprentice

Help Desk Engineer

IT Helpdesk Analyst

IT Support Apprentice

Trainer (NHS role)

Digital Support Specialist

Revenue Systems Enablement Partner

Application Specialist

Product Application Support Specialist

FDS Installation Engineer

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