Technical officer Work, Jobs in Blacon, Chs (with Salaries)

Senior Service Specialist - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Communication skills
Team Leader
HM Courts and Tribunals Service —Liverpool
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
11d
Case Management Team Leader
The Riverside Group —Liverpool
- £49,850.21 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
4d
M-RIC Programme Support Officer
University of Liverpool —Liverpool
- £33,951 - £38,784 a year
- Full-time
- Hybrid work
- University
12d
Regulatory Services Compliance Officer - Noise Control
St. Helens Council —St Helens
- £39,863 - £42,840 a year
- Communication skills
Principal Projects Officer
Liverpool City Region Combined Authority —Liverpool
- £44,107 - £47,710 a year
- Full-time
- Hybrid work
- Data analysis skills
- In-person
- Leadership
- Flexitime
- Work from home
Quick apply
Procurement Officer
Mast Group Limited —Bootle
- From £30,000 a year
- Full-time
- ERP systems
- Travel
- In-person
- Free parking
- Life insurance
Quick apply
4d
Trading Standards Officer
Civic Recruitment Limited —Birkenhead
- £75,000 a year
- Computer literacy
- Databases
- Presentation skills
Quick apply
4d
Sage 200 Implementation Consultant
ITAS —Mold
User Researcher, HEO, FTC 12 Months. Liverpool/ Newport
Charity Commission —Bootle
- £35,384 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee discount
4d
Contract Liaison Officer
Novus Property Solutions Ltd —Wrexham
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
Principal Regulatory Services Compliance Officer (Consumer Protection)
St. Helens Council —St Helens
- £47,181 - £49,283 a year
- Management
- Continuous improvement
12d
General Building Control Officer
Liverpool City Council —Liverpool
- £47,665 - £53,051 a year
- Employee assistance programme
Management Information Analyst (Data Modeller)
Government Commercial Agency —Liverpool
- £37,845 - £42,007 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
- Work from home
10d
Independent Reviewing Officer
Cheshire West and Chester Council —Ellesmere Port
- Hybrid work
- Supervising experience
- Free parking
- Annual leave
12d
Regulatory Services Compliance Officer - Noise Control
St Helens Borough Council —St Helens
- £39,863 - £42,840 a year
- Communication skills
Servicing Accounts/Sales Administration Officer
Roller Shutter Services Ltd —Bickerstaffe
- From £13.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
Quick apply
4d
Fleet Compliance and Training Officer - WMF3131e
Westmorland & Furness Council —County
- £36,363 - £37,280 a year
- Full-time
- Annual leave
- Employee discount
8d
Training Officer (Electrical Installation)
City & Guilds Group —Warrington
- From £42,000 a year
- Hybrid work
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply

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Senior Service Specialist - Commercial Card

Bank of America -
Chester

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

French
Spanish
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
English
Risk management
Relationship management
Multidisciplinary collaboration
Italian
Communication skills
Banking
German

Full job description

Job Description:

Job Title: Senior Service Specialist - Commercial Card

Corporate Title: Officer

Location: Chester

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

The Team:

Due to an ever increase client portfolio, we are looking for a Dedicated Service Director in Commercial Card to join our Client Level Servicing team. We are a Servicing team made up of a diverse range of people from varied backgrounds who each bring unique skillsets and perspectives. The team is responsible for delivering high levels of client level servicing with a client portfolio ensuring that client queries and escalations are dealt with effectively.

The Team consists of a wider range of diverse backgrounds and a multicultural working environment. Due to the requirement of certain clients needing servicing in language, team members speak our main Five core languages, resulting in a cultured working environment.

Education for the role will be on a 1-2-1 basis ensuring that the individual will be educated in the heart of the team

Role Description:

Responsible for supporting client card accounts and managing a variety of enquiries, ensuring accurate and timely resolution. Partnering closely with Sales, Operations, Technical Help Desk and Fulfilment teams to deliver a seamless client experience. Maintaining clear verbal and written communication with clients and internal stakeholders, providing regular updates and acting as a client advocate. Managing multiple requests of varying complexity while working independently to resolve issues and meet client needs. Professionally handling challenges, escalating concerns where appropriate, and leveraging product and industry knowledge to strengthen client relationships, enhance service delivery and mitigate potential risks.

What we are looking for:

As a Card Dedicated Service Director we are looking for an individual who has:
Broad understanding of card management products
Excellent education history
Prior experience gained within financial services or investment banking.
Able to demonstrate strong experience in client facing roles, preferably within a similar client servicing function.
Excellent interpersonal, communication, presentation, organisation and team skills
A Critical Thinker/Problem Solver.
Strong spoken and written communication
Teamwork/Collaboration.
Professionalism / strong work ethic
Driven to build strong client relations
English and one other language preferable (French / German / Spanish / Italian)
Previous client level servicing experienced essential

Benefits of working at Bank of America: UK

At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
Use of a flex fund to use towards benefits
Access to an emotional wellbeing helpline, and virtual GP services
Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America:

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Apply Now

Refine Your Search

technical officer jobs in blacon, chs

Senior Service Specialist - Commercial Card

Team Leader

Case Management Team Leader

M-RIC Programme Support Officer

Regulatory Services Compliance Officer - Noise Control

Principal Projects Officer

Procurement Officer

Trading Standards Officer

Sage 200 Implementation Consultant

User Researcher, HEO, FTC 12 Months. Liverpool/ Newport

Contract Liaison Officer

Principal Regulatory Services Compliance Officer (Consumer Protection)

General Building Control Officer

Management Information Analyst (Data Modeller)

Independent Reviewing Officer

Regulatory Services Compliance Officer - Noise Control

Servicing Accounts/Sales Administration Officer

Fleet Compliance and Training Officer - WMF3131e

Training Officer (Electrical Installation)

Customer Support Technician (1st Line Support)

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