Technical support engineer Work, Jobs in Arkley, Gtl (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
Technical Support Engineer (L1/Frontline Support), EU
Databento —London
- Remote
- SQL
- APIs
- Communication skills
Quick apply
Escalation Engineer
TeamViewer Germany GmbH —London
- Remote
- Azure
Quick apply
14d
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
7d
System Support Engineer
Hitachi —London
- Full-time
- SQL
- Presentation skills
- In-person
Technical Engineer - Technical Support Group (TSG) (Powerplant)
British Airways —London
- Full-time
- Engineering
- Bachelor's degree
- Free parking
- Life insurance
Infrastructure Support Engineer, IREO
Amazon Data Services UK Limited —London
- Full-time
- Scripting
- Software development
14d
Support Engineer I - UK
ExtraHop —London
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
4d
Technical Engineer - Technical Support Group (TSG) (Predictive Maintenance Group)
British Airways —London
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
14d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
System Support Engineer
Hitachi Rail —London
- Full-time
- SQL
- Presentation skills
- In-person
Customer Support Engineer
LexisNexis Risk Solutions —London
- Weekend availability
- Sales
- English
- Java
- Employee assistance programme
- Employee discount
On-site Support Engineer
Node4 —London
- Windows
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
4d
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
12d
Platform Support Engineer (Eng I)
Kraken —London
- Full-time
- Hybrid work
- AWS
- Scripting
Quick apply
4h
Customer Support Engineer
RELX —London
- Weekend availability
- Sales
- English
- Java
- Employee assistance programme
- Employee discount
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
GNOC Engineer (shift)
KDDI Europe —London
- £29,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply

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1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Technical troubleshooting
Desktop support
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Hardware repair
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
VoIP
Continuous improvement
Network management
Computer hardware
Technical support incident logging
Organisational skills
Technical writing
Mac OS
Customer support
VMWare
Application support
Communication skills
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

Quick apply

Refine Your Search

technical support engineer jobs in arkley, gtl

1st Line Support Engineer

Technical Support Engineer (L1/Frontline Support), EU

Escalation Engineer

Support Engineer

System Support Engineer

Technical Engineer - Technical Support Group (TSG) (Powerplant)

Infrastructure Support Engineer, IREO

Support Engineer I - UK

Technical Engineer - Technical Support Group (TSG) (Predictive Maintenance Group)

3rd Line Support Engineer

System Support Engineer

Customer Support Engineer

On-site Support Engineer

Microsoft Platform Support Engineer| Stevenage, UK

Platform Support Engineer (Eng I)

Customer Support Engineer

Field Services Engineer

Service Desk Engineer (Field)

Customer Service Engineer

GNOC Engineer (shift)

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