It support Work, Jobs in Kincardine, Fif (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
10d
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
9d
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Quick service & fast food restaurant
- Communication skills
- Free parking
5d
IT Security and Compliance Specialist
Craneware —Edinburgh
- Hybrid work
- Customer service
- Windows
- Analysis skills
3d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Learning Technology Support Analyst (Maternity Cover)
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
11d
IT Support Apprentice
QA Apprenticeships —Hamilton
- £16,000 - £18,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
8d
IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Microsoft Access
- Scripting
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Windows
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
4d
IT Systems Administrator
University of Edinburgh —Edinburgh
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Employee discount
9d
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
- Windows
- Microsoft Office
- Computer networking
4d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Technical Support Advisor
GoFibre —Edinburgh
- £25,000 - £28,000 a year
- Rotating shift
- Hybrid work
- English
- Communication skills
Quick apply
3d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
11d
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Windows
- Administrative experience
- Scripting
- Annual leave
- Employee assistance programme
ICT Systems Technician
CAE Inc. —Stirling
- Full-time
- Windows
- Computer networking
- Linux
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
Lead Technical Support Surveyor
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Travel
- IT
- Employee discount
11d
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Travel
- Employee discount
11d

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IT Service Desk Analyst - Edinburgh

Anderson Strathern LLP
Edinburgh

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Team Leader to join our dynamic IT department based in Edinburgh.

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman's terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Life insurance
Referral programme

Ability to commute/relocate:

Edinburgh EH3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please state your salary expectation for this position?

Experience:

Legal, Financial or Professional Services sector: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in kincardine, fif

IT Service Desk Analyst - Edinburgh

IT System Support User

Service Desk Analyst

IT Security and Compliance Specialist

IT Support Apprenticeship

Learning Technology Support Analyst (Maternity Cover)

IT Support Apprentice

IT Support Technician

IT Support Engineer

IT Systems Administrator

Experienced Property Professionals - Property Software Support

ICT Network Services Technician

Desktop Admin II - 12 Month FTC

Customer Technical Support Advisor

Service Desk Engineer

IT Support Engineer - 12 Month FTC

ICT Systems Technician

3rd Line Senior Support Consultant

Lead Technical Support Surveyor

Technical Support Surveyor (Scottish Building Standards Hub)

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