Customer liaison Work, Jobs in Derby, Eng (with Salaries)

Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
3d
Sales Support - North
Consolidated Timber Holdings —Nottingham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
11d
Flight Operations Officer
DHL —East Midlands Airport
- 12 hour shift
- Microsoft Word
- Customer service
- Communication skills
4d
Senior GBCARE Advisor
Gallagher Bassett —Meadows
- £74,500 - £145,500 a year
- Remote
- Microsoft Powerpoint
- Customer service
- Presentation skills
Customer Service Executive - Collections
Liberis —Nottingham
- Hybrid work
- English
- Analysis skills
- Communication skills
Quick apply
Project Co-ordinator - Nuclear Doctoral Focal Awards
University of Derby —Kedleston
- £28,636 - £34,953 a year
- Weekend availability
- Doctoral degree
- Computer literacy
- Engineering
- Annual leave
- Employee assistance programme
11d
CCTV Control Room Officer - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- First Aid Certification
9d
Transport Clerk
Mitchell Drainage and Environmental Solutions Ltd —Burton-On-Trent
- £26,500 - £28,000 a year
- Full-time
- Administrative experience
- Analysis skills
- Data entry
- Free parking
Quick apply
2d
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
Property Administrator
Martin & Co —Nottingham
- Up to £27,000 a year
- Full-time
- Microsoft Office
- Contracts
- In-person
Quick apply
Service Consultant
Pentagon Motor Group —Loughborough
- £29,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Bilingual Travel Sourcing Specialist
Gallagher —Meadows
- £57,000 - £111,000 a year
- Microsoft Powerpoint
- Spanish
- Analysis skills
Graduate Technical Assessor
Castle Environmental —Ilkeston
- £28,500 a year
- Full-time
- Microsoft Outlook
Quick apply
Customer Development Manager - Food
Caldic —Chesterfield
- CRM software
- Business development
- Analysis skills
- Free parking
- Work from home
11d
Void Trade Supervisor
P J Lilley Ltd —Nottingham
- From £35,000 a year
- Full-time
- Computer literacy
- Supervising experience
- Team management
Quick apply
2d
Integration Specialist
Gallagher —Meadows
- £85,500 - £166,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Flexible schedule
Meetings and Events Senior Project Co-ordinator (12-month fixed term)
Emota —Ashby-De-La-Zouch
- Mentoring
- Annual leave
Quick apply
Senior Integration Analyst
Gallagher —Meadows
- Full-time
- Remote
- Bachelor's degree
- Travel
- Organisational skills
- Flexible schedule
Contractor Supervising Officer
Integral UK —Derby
- Full-time
- Team management
- Mentoring
- Organisational skills
Quick apply
Support Engineer
Porterbrook —Derby
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply

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customer liaison jobs near derby, eng

Customer Success Manager

nurtur.group
Derby

Apply Now

Job details

Full-time
£25,000 a year
3 days ago

Benefits

Free parking
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Client engagement
Stakeholder liaison
Technical support
Digital marketing
Customer relationship management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Customer support
Customer interaction

Full job description

Nurtur Ltd are looking for a Customer Success Manager for one of its nurtur. tech brands

Nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents.

Using both our unique bespoke software and cleverly designed strategic marketing packages, we generate, and nurture leads for our clients to capitalise and expand their market share.

The opportunity

We're looking for a Customer Success Manager to join us full-time. As a Customer Success Manager, you will be responsible for the retention and growth of our customers across out brands. Joining a fast-growing company at the forefront of digital marketing.

Your focus will be to build relationships with our customers through delivering excellent customer success, training, and guiding your customers to deliver strong marketing and business strategies that will generate maximum Return on Investment (ROI) for our clients and help us to continually exceed our retention objectives.

About you:

Youll have at least three years of Customer Service/ Account Management experience.
Youll have a self-starter mentality with the ability to proactively get on with work.
Youll be a creative thinker, able to come up with innovative new ideas and solutions to deliver success to your customers.
Youll be a confident and clear communicator with excellent writing and presentation skills.
Youll be comfortable expressing yourself via email, social media, video conference, webinars, or in-person.
Youll have a strong knowledge of digital marketing and the value it brings to businesses.
Youll have excellent organisational and follow-up skills.
Youll possess excellent problem-solving skills: youll be able to adapt to any situation and propose clear logical solutions.
Youll have an upbeat and proactive attitude with a passion for helping others succeed.
Youll be able to multi-task, prioritise and manage your time effectively.
Ensuring that client expectations are managed effectively by providing realistic timelines and deliverables.
Proactively identifying future needs and requirements of clients to provide timely solutions and support.

Roles and responsibilities:

Owning the support, adoption, and expansions of your allocated customers across our brands.
Act as the main point of contact for your customers.
Handle upselling and renewal enquiries for your customers.
Deliver monthly strategy and business reviews to demonstrate ROI to customers.
Regularly engage with your customers on social media and stay on their radar.
Act as an escalation liaison between the customer, our Support Team, and Product Teams to help resolve technical issues blocking product adoption or usage.
Develop a deep understanding of individual customer objectives and how our product can facilitate these for them.

This will be based out of our Nurtur office commercial building in Little Eaton which is a beautiful village on the outskirts of Derby. Its a great location with free on-site parking and plenty of local amenities.

Working hours are 9 am 5.30 pm Monday to Friday so youll have the weekends to relax and recharge.

Hybrid working will be available after probation period is passed.

The successful applicant will receive and have access too:

25 days holiday plus the 8 bank holidays
Perk box
Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
Death in Service Cover
Company Sick Pay
Bike to Work scheme.

Apply Now

Refine Your Search

customer liaison jobs in derby, eng

Customer Success Manager

Sales Support - North

Flight Operations Officer

Senior GBCARE Advisor

Customer Service Executive - Collections

Project Co-ordinator - Nuclear Doctoral Focal Awards

CCTV Control Room Officer - Victoria Centre, Nottingham

Transport Clerk

Operations Administrator

Property Administrator

Service Consultant

Bilingual Travel Sourcing Specialist

Graduate Technical Assessor

Customer Development Manager - Food

Void Trade Supervisor

Integration Specialist

Meetings and Events Senior Project Co-ordinator (12-month fixed term)

Senior Integration Analyst

Contractor Supervising Officer

Support Engineer

I want to receive the latest job alerts for customer liaison in derby, eng

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