Technical support Work, Jobs in Durham, Eng (with Salaries)

Technical Support Representative Senior
Worldpay (UK) Limited —Gateshead
- Rotating shift
- Hybrid work
- Communication skills
Quick apply
5d
Service Desk Analyst
Cora Health —Newcastle upon Tyne
- Up to £27,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
14d
Sage Support Technician (Entry Level)
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
- Communication skills
19h
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
Lead Technical Support Engineer
Hubbway Limited —Cramlington
- £50,000 - £60,000 a year
- Full-time
- Mechanic experience
- Mentoring
- In-person
- Relocation assistance
Quick apply
4h
Service Desk Analyst
Health Research Authority —Newcastle upon Tyne
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Continuous improvement
1d
Service Desk Analyst x 2
Middlesbrough Council —Middlesbrough
- £31,022 - £32,597 a year
- Full-time
- Continuous improvement
5d
Product Support Representative
Worldpay (UK) Limited —Gateshead
- Monday to Friday
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
5d
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Product Support Specialist (Sage Intacct)
Sage —Newcastle upon Tyne
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Dynamics 365 - 1st Line Support Consultant
DC Thomson —Gateshead
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Accounting
Quick apply
Level 3 EUC Engineer - 6 Month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Digital Inclusion Apprentice (Level 3)
Middlesbrough Council —Middlesbrough
- £15,433.44 a year
- Full-time
- Computer literacy
- Data entry
- Typing
3d
Adoption Training & Communication Coordinator
Altrad —Middlesbrough
- Travel
- Organisational skills
- Training & development
Quick apply
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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technical support jobs near durham, eng

Technical Support Representative Senior

Worldpay (UK) Limited -
Gateshead

Quick apply

Job details

5 days ago

Qualifications

Technical troubleshooting
Desktop support
Client engagement
GCSE
User account provisioning
Incident documentation
Network infrastructure
User account management
IT permissions management
Network support
B2B
Technical writing
Customer support
Customer interaction
Application support
Communication skills
Identity & access management

Full job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative Senior to join our ever evolving Enterprise & SMB team and help shape the future of global commerce.

What you’ll own

Deliver day-to-day technical support across network infrastructure, desktop systems, hardware, and software, ensuring the reliable operation of business-critical technology.
Partner directly with Enterprise customers, helping them maximise the value of Worldpay products and services through exceptional technical support.
Handling escalations as an SME with case management to resolution
Diagnose and resolve issues relating to network infrastructure, desktop environments, client devices, servers, and software applications.
Manage user accounts and access permissions, including creating, modifying, and deactivating accounts.
Maintain data integrity, password management processes, and file system security standards.
Translate complex technical concepts into clear, user-friendly guidance for non-technical customers and stakeholders.
Identify opportunities to enhance customer experiences by recommending appropriate hardware and software solutions.

What you’ll bring

Previous experience in a technical support, service desk, or customer support environment.
Ability to deliver outstanding customer service to enterprise and B2B clients.
Strong troubleshooting, analytical, and problem-solving skills with a customer-first mindset.
Excellent verbal and written communication skills, with the ability to explain technical information clearly and confidently.
GCSE Maths and English (Grade C/4 or above), or equivalent qualifications.
Ability to produce high-quality written communications, including customer correspondence and incident documentation.
A proactive approach to learning new technologies and continuously developing technical expertise.

Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Hybrid working options available Monday – Friday

Our core hours are 8am-5pm – on a rotational shift 8.00am - 3.30pm or 9.30am - 5.00pm

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-HMS15

Quick apply

Refine Your Search

technical support jobs in durham, eng

Technical Support Representative Senior

Service Desk Analyst

Sage Support Technician (Entry Level)

Service Desk Engineer (End User Support)

Lead Technical Support Engineer

Service Desk Analyst

Service Desk Analyst x 2

Product Support Representative

Tier III Support Technician

Service Desk Consultant - 2nd Line (Infrastructure)

Product Support Specialist (Sage Intacct)

Dynamics 365 - 1st Line Support Consultant

Level 3 EUC Engineer - 6 Month Contract

Senior Service Desk Consultant - 3rd Line

Service Desk Technician

IT Apprentice

Experienced Sage Support Consultant

Digital Inclusion Apprentice (Level 3)

Adoption Training & Communication Coordinator

Service Desk Manager

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